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“Excellent value hotel in perfect location”

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Ibis Hamburg Alster Centrum
Ranked #82 of 321 Hotels in Hamburg
GreenLeadersBronze level
Reviewed 7 April 2013

At less than 100 euros, including breakfast and secure private parking, this proved to be more than a bargain in Hamburg.

We were given a room overlooking the Alster, with huge windows, which was a real bonus. The rooms were as you would expect in an Ibis - functional rather than luxurious, but with everything you would need. There was a good sized desk, free wifi in the room, the bed was comfortable and the shower room was a good size. No problems whatsoever with aircon, shower and tv. Spotlessly clean.

Public areas were clean and bright, staff friendly and helpful. Drinks at the bar were not expensive. Breakfast was delicious and with a wide variety of choice. It was an easy walk to the Rathaus Christmas market, as well as other smaller markets dotted around the city. We thoroughly enjoyed our brief visit to Hamburg and would recommend this hotel wihout hesitation.

Room Tip: ask for a view of the Alster
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  • Stayed: November 2012, travelled as a couple
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Thank Ouzilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 - 226 of 1,289 reviews

Reviewed 31 March 2013

Excellent location, only minutes from the Town Centre and main railway station. The room was very clean and well prepared, the staff excellent and very helpful. The underground car park was a necessary as the parking otherwise in the area is difficult. A good buffet (continental) breakfast.

Room Tip: If using the hotel car park pay the parking ticket through reception as it is then only one third th...
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  • Stayed: February 2013, travelled with family
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Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2013

Well situated near the main railway station and within easy walking distance of main shopping area and the city centre. We had a room overlooking the railway lines but they are not too close, so the sound of the trains did not disturb us. The room was a good size and very clean.

The staff in this hotel were very helpful and it has a nice restaurant and bar. Would definitely stay here again if we return to Hamburg.

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Belvedere516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

Normaly the area around a German main station (Hauptahnhof) is rather dodgy. Not in this case. The Hotel is located almost at the Ausen Alster (a lake) and the surroundings are rather nice. If you have a room to the back you might be a bit annoyed at the Trains passing by, but its not actually that problematic.
You have a very short stroll form the main station to the hotel and form there you can walk to the Town center in 10min..along the water..which is rather nice.

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2013

  • Stayed: January 2013, travelled solo
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Thank alexneko
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisAlster, General Manager at Ibis Hamburg Alster Centrum, responded to this reviewResponded 15 February 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 January 2013 via mobile

The best thing in the hotel only place, I do not think that there is something else, it's so close to the central station , the free Wi-Fi at the reception, either in the rooms you need to pay 10 euros per 24 hours , housekeeping have am specific time in the morning , afternoon Forget it housekeeping , to me you pay for the location only .

  • Stayed: January 2013
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Thank abdllah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisAlster, General Manager at Ibis Hamburg Alster Centrum, responded to this reviewResponded 21 January 2013

Dear guest of ibis hotel Hamburg Alster,

thank you for your review. As you write, we offer free WIFI in our lobby and bar area. WIFI in the rooms can be bought for 3,00€ - 9,00€ depending on how long you want to go online. Following our change of all ibis hotels in Germany to fibre optic cable by the end of May, this policy might change, as the net will then be able to handle much larger amounts of data without slowing down.
Housekeeping usually cleans the rooms during the morning. If you wish for a specific time, please tell the reception and we will try to accomodate you.

Kind regards,

Bernd Noack
General manager

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Reviewed 24 December 2012

I spent only one night in that hotel when was on my way to Flensburg. I needed a hotel which is not far from the main train station. Ibis Alster is very close to the train station so it was a good choice (around 10 minutes walk). Like other Ibis hotels that one was fine too. There is no reason to complain. Simple, clean and quiet room, bathroom was ok as well. The staff was very friendly and helpful.

  • Stayed: May 2012, travelled as a couple
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Thank Zbirog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisAlster, General Manager at Ibis Hamburg Alster Centrum, responded to this reviewResponded 31 December 2012

Dear guests of ibis Hamburg Alster,

thank you for taking the time to write a short review of your stay at our hotel. I am glad that everything was to your satisfaction and that you decided to share your thoughts about your stay with other travellers.
We hope to have you stay with us again.

Kind regards,

Bernd Noack
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Hamburg Alster Centrum

Address: Holzdamm 4-12 & 16, 20099 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#12 Green Hotel in Hamburg
#75 Business Hotel in Hamburg
Price Range: £67 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Hamburg Alster Centrum 2*
Number of rooms: 165
Official Description (provided by the hotel):
Located 200 m from the railway station and 12 km from Hamburg airport, the Ibis Hamburg Alster hotel offers 165 airconditioned rooms with free WiFi Internet access, including 2 with facilities for persons with limited mobility, the bar with snacks served 24 hours. The hotel also features 4 meeting rooms. WiFi in the lobby and bar are free of charge. The City, the Alster and its lake and the Alsterarkaden are very close by. The Operettenhaus theatre, the musicals, the harbor and the Hamburger Staatsoper opera house are just a few kilometres away. ... more   less 
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Also Known As:
Ibis Hamburg Alster Hotel Hamburg
Accor Hamburg Alster

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