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“Excellent location”

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Novum Hotel Holstenwall Hamburg Neustadt
Ranked #127 of 317 Hotels in Hamburg
Solihull, UK
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Excellent location”
Reviewed 10 December 2012

Overall this hotel was ideal as a base for our 3-day city break of Hamburg.

First of all the positives:
1.The location is excellent. We flew from the UK to Hamburg, at the airport we took the S1 to the Hauptbahnhof then the U3 to St Pauli and it is a 5 minute walk to the hotel.

2. The room was clean, good shower, comfortable bed and the contiinental style buffet available (7.50 Euros) was just what we needed to start the day.

The not so good:
1. We ordered a non-smoking room but on arrival the room reeked of smoke, we asked to change but there were no alternative rooms available.
2. The room had all the basic needs but no tea/coffee making facility or notepad/pencil.
3. There are currently some renovations taking place (December 2012) which were at times noisy.

Room Tip: The rooms at the front of the hotel have a good view of the area.
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Warren5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Whakatane, New Zealand
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 December 2012

We were booked to stay for 3 nights. The first night we were kept awake with people in the next room talking. Were woken at some early hour of the morning with snoring. Then one of the neighboring rooms alarm going at 6.30am followed by them having sex. Asked if we could be moved to quiter room, the wonderful staff tried there hardest putting us in a quite part of the hotel. This didn't work as these walls were paper thin too. (the 3rd night we went around the corner to another hotel)
The rooms also had very poorly lighting.
On the positive side the staff we all very friendly & willing to help. The breakfast had great selection & was very nice.
I would not recommend this hotel.
P.S. This the first time I have felt the need to down a hotel

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 01Tricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 September 2012

Great location, very easy transfer from the airport using the S1 line (though it's worth changing to St Pauli as there's a fair amount of construction at Landsbrucken currently)

Friendly staff, safe, decent breakfast, central location, didn't need to use the earplugs. Bring your smartphone for the news via the reliable wi-fi connection as no English language channels available.

Decent option to consider when in Hamburg.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank g_sellors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 August 2012 via mobile

Stayed in this hotel for three nights whilst visiting Hamburg for a concert. Couldn't fault the friendly staff, all questions we had were answered with a friendly smile and anything they couldn't answer was quickly looked up on the Internet.
The hotel is very central with numerous bars and restaurants within easy walking distance. Whether you're looking to visit city centre shops or the Reeperbhan or the harbour area, all we're within striking distance on foot. The bar / restaurant within the hotel is only open at weekends, so be prepared to walk for a quiet drink. Breakfasts are very good, plenty choices and good quality.
There is a fridge in reception for water or beer etc and this is open at all times but other than that, no tea or coffee making / fridge facilities in room. The rooms themselves are modern, comfortable and in our case fairly spacious. On a reasonable budget, we couldn't fault this hotel and would recommend!!

Stayed August 2012, travelled with friends
Helpful?
2 Thank AlfaeAlford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 May 2012 via mobile

We found this a good hotel for the price we paid. Very close to several u Bahn stations (about 5 minutes). Walking distance to some Hamburg attractions. A few restaurants close by. Room was small but tidy - all we needed. did not have any problems at all - a very good stay. Will definately be back next time we stay in Hamburg.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LK12113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 April 2012

All was fine (locstion, cleaning, breakfast, etc) , only one thing was a bit dissapointing - we lost the clip in a bathroom and two reception guys started to help only after I pushed them (they told me that now technical guys is unavailable (Thursday morning).
I got it by myself.Oher personel was very friendly!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prasolov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 April 2012

I stayed for 3 nights. My first night was interrupted between 2am and 6am when the couple next door argued and shouted and drank and watched TV loudly. Fortunately I moved rooms the following night.

Both of the rooms lacked sufficient light - there is one table light per room and one window. The second room's light switch didn't work making getting in at night a challenge.

Decor is very 1970s in all of the brownness and needs modernisation. The TV is basic.

The bar opens on Friday and Saturday night otherwise it is shut and the only service is an overpriced fridge.

I'll not be stopping again.

Room Tip: Find another hotel.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank witchieblackcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Novum Hotel Holstenwall Hamburg Neustadt

Property: Novum Hotel Holstenwall Hamburg Neustadt
Address: Holstenwall 19, 20355 Hamburg, Germany (Formerly Select Hotel am Holstenwall)
Region: Germany > Hamburg > Neustadt
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #127 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Holstenwall Hamburg Neustadt 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Novum Hotel Holstenwall is centrally located in Hamburg, close to the jetties, harbor and town center. The hotel is characterized by a beautiful facade that is a listed building. Go exploring in the Portuguese quarter and discover the maritime atmosphere of the harbor. The park planet and Blomen opens in the summer light water games. Near the hotel is the Bismarck Memorial, St. Michaelis Church, the Reeperbahn, Grosse Freiheit and the Hamburg Cathedral, which attracts a large audience each year. The musical Phantom of the Opera, which is currently in Hamburg, ensures the best evening entertainment. ... more   less 
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Also Known As:
Select Hotel Hamburg

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