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“Excellent” 5 of 5 bubbles
Review of Novum Hotel Holstenwall Hamburg Neustadt

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Novum Hotel Holstenwall Hamburg Neustadt
Ranked #125 of 318 Hotels in Hamburg
London, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 24 February 2014 via mobile

We stayed in this hotel as a family (adults and two teenage children) for a long weekend. We cannot fault it - nice room, good location, friendly staff and a good breakfast all at a good price. The hotel seemed to be full but we weren't woken by other guests. Not much in the way of restaurants in the immediate area but there are cheap Vietnamese places in St Pauli which are within walking distance. Recommend that visitors buy a Hamburg visitor pass.

Stayed February 2014, travelled with family
Helpful?
2 Thank sherpa925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review, 5 March 2014
Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Hamburg.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Holstenwall Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
    38
    113
    69
    11
    10
See reviews for
38
100
22
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle,Staffs
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

We are giving full marks because of the value for money that we got,not because we think its a 5 star hotel. Excellent,friendly reception service, nice ,clean,warm rooms alongside plentiful breakfast in a large comfortable,dining area. Good location and easily found via s-bahn 1 from the airport. All for £25 a night.. Superb.

Room Tip: Higher floor rooms at the back were very quiet.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review, 5 March 2014
Dear guest,

Thank you for your review and your kind words, regarding your stay in our
Hotel am Holstenwall Novum.
We have gladly passed your positive comments to our employees.
We hope to welcome you again as our guest soon.

Sincerely Yours

Holstenwall Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 February 2014

Had 3 days with my wife in Hamburg. We Wanted a plain hotel located centrally
This hotel was just what we were looking for and we were fully satisfied
Super location, small but fine room and good breakfast

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Bjarne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Holstenwall Hamburg Neustadt, responded to this review, 17 February 2014
Dear guest,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Hotel am Holstenwall Novum.
We would be very pleased if we can welcome you again soon.

Kind regards,

Holstenwall Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Biggleswade, United Kingdom
Level Contributor
223 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 bubbles Reviewed 26 December 2013

We stayed here in December for 4 nights and the room was awful. It was a corner room and you seriously couldn't move in there. For €100 a night I would have expected a lot more, not even tea facilities in room. When we complained we were told that there is no manager on site and was given his number so we could ring ourselves and no doubt be charged using their phone! The professional pictures with this hotel are a laugh, maybe the place looked like that when it was first opened but they did not represent how it looks now. The breakfast room does not look like the pictures shown. The only good thing was the breakfast buffet although nothing new came on the tables in 4 days so gets a bit boring. Very central location but not worth the money.

  • Stayed December 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Teresa1976_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hamburg hotels

Shrewsbury, United Kingdom
Level Contributor
237 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 12 December 2013

Nice and handy for most attractions and sites, public transport is easy to get to grips with in Hamburg. Our room was very spacious, very clean and better than expected. It was nice and quiet with no traffic noise as a disturbance. The staff were very welcoming, friendly and really helpful. Breakfast was good with plenty of choice. Pity the hotel does not have a bar.

Room Tip: Ask for a room at the back--- no traffic noise there
See more room tips
  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GHMShrewsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 November 2013 via mobile

I stayed here with my partner in November 2013.

The hotel is very conveniently located for the St Pauli U-Bahn station. Despite its close proximity to the dreadful Reeperbahn, Holstenwall is a pleasant Street with the botanical gardens running along one side.

There aren't any eateries in the immediate vicinity but the port is only a 10 minute walk, and the city centre is around a 20 minute walk.

The hotel is clean and comfortable. A good breakfast is served each morning in the bright and airy dining room. However no other meals are available at the hotel. There also isn't a bar or room service.

The complimentary WiFi signal is very poor unless you are in the reception area.

The beds are very comfortable indeed, and the rooms also have an HD TV. A full range of German SD and HD channels are available along with English language CNN.

All in all a good hotel which is reasonably priced.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Holstenwall Hamburg Neustadt

Property: Novum Hotel Holstenwall Hamburg Neustadt
Address: Holstenwall 19, 20355 Hamburg, Germany (Formerly Select Hotel am Holstenwall)
Region: Germany > Hamburg > Neustadt
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #125 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Holstenwall Hamburg Neustadt 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Novum Hotel Holstenwall is centrally located in Hamburg, close to the jetties, harbor and town center. The hotel is characterized by a beautiful facade that is a listed building. Go exploring in the Portuguese quarter and discover the maritime atmosphere of the harbor. The park planet and Blomen opens in the summer light water games. Near the hotel is the Bismarck Memorial, St. Michaelis Church, the Reeperbahn, Grosse Freiheit and the Hamburg Cathedral, which attracts a large audience each year. The musical Phantom of the Opera, which is currently in Hamburg, ensures the best evening entertainment. ... more   less 
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Also Known As:
Select Hotel Hamburg

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