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“One night in Hamburg”

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Leonardo Hotel Hamburg Airport
Ranked #82 of 318 Hotels in Hamburg
Bergen, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“One night in Hamburg”
3 of 5 bubbles Reviewed 28 May 2014

We arrived late in the evening after a disastrous rerouting that ended with us needing to spend the night in Hamburg in stead of reaching our original destination. Our luggage was also lost in the flight mix up so the complimantary tooth brush was very welcome. For the price we payed I find it stingy that breakfast was not included. But the room was clean and quiet, the matress comfortable and the staff was very helpful and friendly. The free shuttle to and from the airport is a real plus too. If I ever get stranded in Hamburg again I will absolutely go back there. They have changed namesand are now Leonardo Hotel Hamburg Airport.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiJM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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478 reviews from our community

Traveller rating
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    21
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Cheltenham, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 11 May 2014 via mobile

5 mins from the airport, this hotel recently changed owners. Rooms, clean and comfortable. Wifi, very poor unless sat in the bar. Staff extremely friendly and helpful, especially the resident barman. Breakfast selection and bar evening menu of good standard - try the currywurst in the bar! Look forward to my next visit in July.

Stayed May 2014, travelled on business
Helpful?
1 Thank Skiver_Will
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

I stayed at the Mercure airport 2 days before it was renamed. The plus for this hotel is the free shuttle to the airport and the surprisingly good breakfast for the money.
I found that my room incl bathroom could use some refurbishment and everything seemed quite old fashioned but all in a clean and working condition.
The wireless was hopeless and annoying as one had to reconnect multiple times and the connection was simply not stable.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niels13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
115 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 25 March 2014

relatively close to the airport, and no real defects, however did not feel comfortable.
- rooms were all right , 3* standard , bit overheated, airco was not to control, but windows could be opened. Bath room allright & clean
- garage is expensive considering the remote location. it is one of the double decker garages and when i wanted to leave the clerc was overwhelmed with several guests leaving at the same time.
- checkin/checkout was friendly but took long (over 5 minutes for a prepayed room)

bottomline - there is better choices near the airport

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mini2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petrolia, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 25 March 2014

We stayed for 8days at the Mercure Hotel Hamburg airport and found hotel was nice and very clean. Surrounding area was safe with lots of shopping within walking distance, Problem came at checkout time when we were charged for a room that had been already paid for on line, i was told that i was registered so never gave a reference number for booking and booking came in under my companions name and so we were charged for a no show and also for room we were in. We felt a little consideration was do and a partial or full refund should have been offered as I feel the mistake was both parties fault. We could not get another key to the room unless both names were given. Since we did spend that many days at a park and fly hotel with no car I do feel this was not fair. So all in all always give you reference #

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Darl62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 March 2014 via mobile

The Hotel is ok but almost impossible to get an good and stabile internet connection. However staff was friendly and let me check out early so could go to a proper hotel. All over if you need to work from the hotel I would not recommend this hotel

Stayed March 2014, travelled on business
Helpful?
1 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hamburg hotels

Scandic
Level Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

I have been staying in this hotel a few times before and this has always been a good, comfortable place to stay a few nights. Rooms I have stayed have been a lot bigger than normal standard rooms, but otherwise a typical with basic amenities.

I could not connect to WiFi with any device I had, but that was not a big deal after having spent 10 hours in the office.

Nice, friendly and helpfull staff. Breakfast was a fresh and contents quite alright.

Within a nice walking distance from the airport.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trad11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Hamburg Airport

Property: Leonardo Hotel Hamburg Airport
Address: Langenhorner Chaussee 183, 22415 Hamburg, Germany (Formerly Mercure Hamburg Airport)
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#58 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leonardo Hotel Hamburg Airport 4*
Number of rooms: 147
Official Description (provided by the hotel):
The Leonardo Hotel Hamburg Airport is located in the north of Hamburg - only 500 m from the underground and only 3 km from the airport away. Business as well as leisure travelers benefit from convenient transport links to the city centre and all attractive sights of Hamburg. ... more   less 
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Also Known As:
Mercure Hamburg Airport Hotel Hamburg
Accor Hamburg Airport

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