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“Best location, very decent hotel”

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IntercityHotel Hamburg-Altona
Ranked #116 of 317 Hotels in Hamburg
Cape Town Central, South Africa
Level 4 Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Best location, very decent hotel”
Reviewed 13 March 2011

This hotel is perfectly located right over the road from the main train station, and in the heart of the city's cultural and tourist centre. The rooms are well furnished, comfortable, and the breakfasts are very good. Only problem is that internet at the hotel is ridiculously expensive, which makes conducting business difficult. They need to fix this, as this is is supposed to be a business friendly hotel. But other than that, really enjoyed it. Very good!

  • Stayed October 2010, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank GeoHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Essex
Level 5 Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 December 2010

Stayed at this hotel 11th December. Husband has used this hotel before so happy to return. The hotel is located at the station - our room overlooked the platform. Thought this might be an issue but we slept well on both nights. The room was quite small and compact which served the purpose given we spent very little time in it. The bed was very comfortable - I did worry about the thin looking duvet but again - this was not an issue we were as warm as toast. A welcome addition was a kettle and cups etc. There was an odd mixture of staff - we asked for more pillows and two were delivered immediatly arranged by the friendly reception staff. Other requests were met with the same cheerful happy to please attitude. In comparison we found the bar and restaurant staff less cheerful. You do get free rail and boat travel when you stay at this hotel and given its location (on the station) this really is a bonus. Good shopping in the immediate area and we found plenty of nice bars and restaurants within 5 minutes walk. Now for my one moan - the breakfast was really expensive at £14 per person - it was not clearly advertised so we did get a shock when it came to booking out. The breakfast was fine and plenty of it but you can get breakfast on the station for a fraction of the price - it is something to keep in mind if you are here on a budget. If you like to have breakfast in the hotel its worth trying to get a good price for bed and breakfast rather than paying on the day. So all in all I would recommend this hotel and personally I really loved the location.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JayJay11_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalborg, Denmark
1 review
Reviewed 13 September 2010

The Intercity Hotel Altona has become my favourite hotel in Hamburg - not because its so much different from other 3 star establishment but because its close to the railways station and therefore so easy to get to and therefore also easy to get around Hamburg from here. The included transport card is a great surplus ! And when you are on business trips alone you dont need fancy retaurants - but good take aways and they are plenty just around the corner ... combine that with lively shopping at ottense and you have the reason why i stay at intercity altona.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jcaaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg
1 review
Reviewed 9 April 2010

The service was friendly and the location great (next to the train station). The free hvv ticket worths!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nina049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2010

To begin with the service was very unfriendly, when I checked in I was told the breakfast next day would start from 6 am. After a sleepless night due to the extreme noise I was asked in the morning to pay the hotel before having breakfast. After paying I was told the breakfast would only start at 7 so I need to wait an hour. When I asked to get back the money for the breakfast which I had no time to wait for, I was told this is not possible. The person even told me this is part of their hotel policy to make an "extra" profit out of their customers! This hotel is a real rip-off, would strongly recommend not to go.

  • Stayed April 2010, travelled solo
    • Value
    • Location
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Helpful?
1 Thank TravellerXY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hamburg hotels

Roervig, Denmark
Level 3 Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 February 2010

I don't suppose you could get closer to the Altona train station than this hotel. My room on the thrid floor and the breakfast room overlooked the train tracks, but there were absolutely no noise from the trains despite this.

I was travelling with a group of 17 classic car enthusiast and had not chosen this hotel myself. But I was pleasantly surprised by this three star hotel.
The room was not very big but adequate with twin beds, a minibar and a small television set. I missed a kettle and there were no coffe/tea/cocoa bags in the room.
The bathroom was large with a radiator which quickly warmed up the room.

The hotel seemed very new with a nice new interior.
The breakfast room was large and I didn't miss anything to chose from in the menu.

The location is perfect for those who needs to use the car train since the entance to the trains is just beside the hotel.

I wouldn't mind staying at this hotel again. There was nothing wrong with the hotel but since it seemed to be so new it lacks charm and cosiness.

  • Stayed February 2010
    • Value
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    • Cleanliness
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Helpful?
Thank Jaguar-E-type-driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral UK
Level 6 Contributor
796 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
Reviewed 12 December 2009

Stayed here for one night on business on 12th December. Perfectly located across the road from the main Hamburg central station, which connects directly to the airport. It was raining heavily, so the location was perfect. 1 min dash across the road. Make sure you come out of the correct station exit as it would be a long walk around. Google map it before you leave home!!

Arrived about 17.00. Fast check in. Polite staff. 8 floors in all. You get a free bus/train pass when you check in, which you can use back to the airport. Nice touch.

Medium sized room, but normal for a City centre. Very clean and efficient, with all the amenities expected these days. Smallish on suite, but with everything you need including a hair dryer. No iron or board though, so a crumpled stay unfortunately.

Comfy bed - had a good nights sleep. The hotel was busy, but there was no noise.

Well located restaurants and only a few min walk from the town hall, where the main Xmas market was located. 2 min walk to the river bank of the Elbe.

It has a restaurant/bar, where we had a few drinks in the evening. OK, but not much atmosphere.

Fine breakfast with lots of choice. Fast check out.

Could not fault it at E120 B&B. Definitely use it again for Hamburg.

N

  • Stayed December 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeilandBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IntercityHotel Hamburg-Altona

Property: IntercityHotel Hamburg-Altona
Address: Paul-Nevermann-Platz 17, 22765 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #116 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — IntercityHotel Hamburg-Altona 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
The InterCityHotel Hamburg-Altona is located next to the ICE station of the same name, Hamburg Altona, in the very heart of the city. The Hamburg city centre is only 4 km away and can be easily reached by the S-Bahn (city railway). The exhibition grounds are located only 3.5 Km away from the hotel. Positioned between the theatre, musical stages, the exhibition grounds and the harbour, the InterCityHotel provides the ideal starting point for business, scene and culture. Experience Hamburg's city mix of state opera, shopping paradise, museums and variety theatres. With the FreeCityTicket we offer our guests the possibility of using local public transport in Hamburg and the HADAG Elbe ferries free of extra charge. In your overnight stay in Hamburg-Altona you will find 133 comfortable air-conditioned rooms with a pleasant ambience for a relaxed period of time. In addition, there are 4 air-conditioned conference rooms with daylight illumination and modern multimedia conference technology. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercity Hotel Hamburg

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