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“home away from home”

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The Madison Hamburg
Ranked #3 of 317 Hotels in Hamburg
Certificate of Excellence
London
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“home away from home”
Reviewed 29 December 2013

This was one of the best hotels we've stayed in! The reception staff was very friendly, helpful and welcoming. The room was superb, very spacious with a small kitchenette which we used to make our own breakfast. The room had a large tv and very good stereo system with build in speakers in the bedroom and the bathroom. The hotel is in a very good location in walking distance from the major visitors attractions.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Runold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "Runold",
thank you so much for your wonderful feedback and the great praise. We are very happy that you had a pleasant stay with us and enjoyed all our amenities. Hope to welcome you back soon again. Very best regards - Yours Thomas Kleinertz
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998 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
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Garmisch-Partenkirchen, Germany
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 December 2013

Absolutely great unimaginable experience with a short warning first to ensure you enjoy the hotel and the trip in full. Rather to the managers address I the following as it is easy to fix the matter. On arrival, approaching the hotel entrance, the car drives in a wide drive-in area THAT IS UNNOTICEABLY NARROWED by some short columns from the left (driver) side. The shape and colour of the first one tells hundreds of sad stories how the guests probably could have not been able to enjoy their trip anymore because of an embarrassing mistake. Removing it or putting a plastic thing instead would be a good idea.
We visited during a Christmas time. What a beautiful decoration!! Cozy. Welcoming. Warm greetings. Nuts and sweets in the hall. Nice team both at the reception and in the restaurant. Huge rooms (we had studio room). Very clean. Quiet. Good modern ventilation. Large hall with kitchen. Large bathroom with bathtub. Amenities provided.
Welcoming chocolate, nuts, water, cookies, tea coffee etc in the room. Good stabile wifi Internet connection. Two queen size beds together made a huge comfortable double bed. Rich breakfast with good variety, fish, ham&cheese, hot dishes, hot choco - all together at flat additional cost - is well worth it. Great central location next to St. Michael. A kids playground 50 m from entrance. Smokers area outside is being warmed and is very comfortable. Parking in garage for additional charge; we were allowed to leave the car there after check out to make a city trip. The city is beautiful and modern.

Room Tip: Studio is a very large room with hall with kitchen. Well enough for 2+2 kids.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Natala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "Natala",
thank you very much for your great feedback and the good advice concerning the columns. First i am very happy that you enjoyed your stay with us and felt yourself very comfortable. The columns in the entrance area were installed by the city of Hamburg. But i will try to find a satisfiing solution for the narrow driveway. Thank you for this hint anyway. Very best regards - Yours Thomas Kleinertz
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Brunei
Level Contributor
201 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 29 December 2013

I have nothing but praise for "The Madison" and all the staff.
Every member of the Madison team is very friendly, courteous, knowledgable and always willing to give that little bit extra to make your stay an experience to remember.

I was walking to the lift with my hands full. One of the reception staff was walking towards me passing the lift, and she pressed the lift button to assist me.
It may be a small thing, but all the small things that the staff do add up, and are appreciated and noticed.

Rooms are spacious and comfortably furnished. Beds are extremely comfortable, additionally duvets are used instead of sheets.
Each room has a kitchenette with a 2 ring hob, a good sized fridge and cooking utensils.

The location is perfect for the City, St Pauli and the Harbour.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pete B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "Pete B",
thank you so much for your fantastic feedback and the great praise. It is always a great pleasure to have you staying with us and we are all delighted about your friendly words. Looking forward to your next stay. Very best regards - Yours Thomas Kleinertz
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Veenendaal, The Netherlands
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 December 2013

As a regular traveler I like to rely on Tripadvisor when visiting cities and looking for a place to stay. Again this site proved it's value when we choose to stay at the Madison Hotel. I was in Hamburg quite often for business, stayed in quite nice hotels, but we never felt at home like we did at the Madison. We are very much looking forward to our next stay!

Room Tip: The Loft rooms are very comfortable and spacious. We very much appreciated the extra amenities that...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ted.van.der.Veen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "Ted.van.d",
we are very happy about your praise and thank you very much for this great recommendation. It is good to hear that we fulfilled your expectations and we are looking forward to welcome you back soon again. Very best regards - Thomas Kleinertz
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Cheltenham, United Kingdom
Level Contributor
192 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 22 December 2013

We stayed here for two nights on a leisure trip. We thought that the rooms were well furnished and very comfortable. We were offered an upgrade to a large studio suite for an extra 30 euros per night rather than the usual 80 euros .I'm glad we accepted as the larger room was fabulous with a full sitting room. Large enough to entertain our 3 grandchildren whom we were visiting. Plus the joy of two hand-basins and a separate bath and shower. I thought that a good deal for 81 euros each per night.
The free wifi was of very good speed.
We had dinner and breakfast in the hotel. Choice was very good as was the quality of food. My only gripe is that they serve freshly cooked breakfast omelettes and eggs on cold plates, and they are lukewarm by the time they arrive at your table. I complained and sent mine back, but the replacement was not much hotter.
Staff were friendly and helpful, kind to the children, and we felt very comfortable there.
The location is very much in the business sector of the harbour city, so it is a good 1km from the town hall square, and over 1.5km to the main shopping streets.

Room Tip: Take the upgrade to a large studio room if you get a decent price offered. It is well worth it. We s...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 224DavidR224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "224DavidR",
thank you very much for your nice and detailed review. First of all we are very happy that you enjoyed the upgrade and that you was satisfied with the wifi and our staff. I am sorry about the cold plates during breakfast and will discuss that with our chef because they should be hot of course. Hope to welcome you back soon. Best regards - Thomas Kleinertz
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Bristol, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 December 2013

Madison is a centrally located hotel - one could walk to all major attractions. Rooms are excellent and the breakfast is very good. Above all the staff are very helpful - and no request is too much
Overall a hotel that deserves the highest rating possible

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NicholasOR677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "NicholasO";
we are very happy about your great feedback and the high rating - especially about our staff and the breakfast. Thank you very much! Best regards - Yours Thomas Kleinertz
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Leicester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 December 2013

Spacious clever and attractive Bedroom design, quiet and efficient heating. Spotless, well equipped bathroom, superb breakfast buffet, helpful staff. Handy for S Bahn and a short walk to the Rathaus for the Christmas market. One of the best hotels I've stayed in.

Room Tip: Our room had a balcony out onto the front elevation, loads of light.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tonbon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, 31 December 2013
Dear "tonbon123",
thank you so much for your positive feedback and the great recommendation. We are very happy that you enjoyed your stay with us and had a good time in Hamburg. Hope to see you soon again. Very best regards - Yours Thomas Kleinertz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Madison Hamburg

Property: The Madison Hamburg
Address: Schaarsteinweg 4, 20459 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hamburg
#2 Luxury Hotel in Hamburg
#3 Business Hotel in Hamburg
#7 Family Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Madison Hamburg 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
The Madison Hotel Hamburg with its 166 rooms is ideally situated between the Elbphilharmonie, the Speicherstadt and the city, just below the town's emblem - the Michel. From our hotel, you can reach all places of interest on foot and explore Hamburg. We provide excellent transport connections to the highways as well as to the public transport. All of our rooms and suites are at least 35 m² large and offer, amongst other things, a spacious working area with state-of-the-art technology and a large and comfortable bed with a high-quality mattress. A spacious bathroom and a fully equipped kitchenette with refrigerator await you in your air-conditioned room. Our Marleys restaurant presents a wide range of Euro-Asian and international dishes. The breakfast buffet is served from 06:30 a.m. to 11:00 a.m. and on Sundays even until noon. Directly in the house, there is the 3,500 m² Meridian Spa fitness and wellness oasis. Our guests can use the Meridian Spa until noon free of charge and afterwards after paying a reduced daily price. The spacious thermal bath area and the nice massages with aroma oils promise you peace and relaxation. ... more   less 
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Also Known As:
Hamburg Madison Hotel

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