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“home away from home”

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The Madison Hamburg
Ranked #2 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 21 March 2014

Nestled in a quiet street, Madison makes you feel welcome from the get go. Helpful, smiley reception desk. The rooms in their design: loads of shelves even in the bathroom, leg room and ample closet space, radio, dvd player are carefully designed for longer stays. I stayed one night but still enjoyed the creature comforts such as the kitchenette (fridge, oven top, kitchen gadgets) in the room. Good breakfast. Bar staff is friendly too. Appreciated free wifi!

  • Stayed: March 2014, travelled with family
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2  Thank Hazelwheat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 27 March 2014

Dear "Hazelwheat",
thank you very much for your great review. We are very happy that you enjoyed your stay with us and all the comforts we offer. Hope to welcome you back soon again. Best regards - Thomas Kleinertz

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299 - 305 of 1,065 reviews

Reviewed 19 March 2014

Stayed here for business for one night on the business rate which was excellent value as a mini office and kitchen space were provided within a very spacious and stylish king size room together with free wifi. Restaurant was very efficient and forgotten (by me!) toiletries were provided free of charge when I asked at reception. Very central location aswell. Lovely hotel.

Stayed: March 2014, travelled on business
1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 21 March 2014

Dear "Sarah M",
thank you very much for your great feedback and your nice words about your stay. We are very happy that you enjoyed your room and our restaurant and felt yourself so comfortable. Hope to welcome you back soon again. Very best regards - Thomas Kleinertz

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Reviewed 5 March 2014

I tend to be very sensitive regarding hygine of the toillete....and this one was imaculate. Friendly staff, always around when you need them. Big and very well organized buffet, and chique restaurant without the heavy prices some hotels do. 5 minute walk to see St. Michael's church with a fantastic overview of the city.

  • Stayed: March 2014, travelled on business
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1  Thank HRaminhos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 7 March 2014

Dear "HRaminhos",
thank you very much for your positive feddback regarding your stay with us. We are very happy that we met your high expectations concerning hygine and the restaurant. Looking forward to welcome you back soon. Best regards - Thomas Kleinertz

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Reviewed 20 February 2014

I am from the U.S. but have been doing business in the Hamburg Area for the last 6 years. I have also stayed at over 10 hotels in Hamburg over the years, but keep coming back to the Madison - and for one reason - impeccable service. From the moment you enter the lobby the staff there is incredible; helpful, caring, and taking care of your every need. And the other thing that keeps the Madison a 'cut above' is their dedication to continuous improvement - asking for customers' input and always trying to make a good thing even better. I see the owner, Marlis Head, on-sight there all the time - talking with staff, inspecting the lobby, restaurant, getting customers' feedback. It was a priviledge for me to be at the Madison when they had their 10-year 'anniversary' party a couple years ago - this is a great hotel that keeps getting better and better. And it could also teach the U.S. hotel industry a thing or two about how to take care of its customers.

Room Tip: All rooms are great!
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  • Stayed: February 2014, travelled on business
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2  Thank OregonTraveller52046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 7 March 2014

Dear "OregonTraveller",
we are so happy about your wonderful feedback and valuation of the MADISON. We feel very honored about your positive words and i will gladly share them with my team. Also very best regards from Marlies Head who is also very pleased. Hope to see you soon again and all the best. Yours - Thomas Kleinertz

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Reviewed 20 February 2014

I have been staying at the Madison for the last 5 years with regular trips to hamburg on business. Without doubt the best hotel that I stay in throughout Europe and discussing with other colleagues they all feel the same. From the welcoming staff, well appointed rooms and quality restaurant the Madison does everything wel and without any fuss. Well deserved position within the city and well deserved Tripadvisor award.

Room Tip: Try for a room at the front
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  • Stayed: February 2014, travelled on business
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1  Thank Stuart_Away_Again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 7 March 2014

Dear "StuartAinsworth",
thank you very much for your fantastic review and the great praise about the MADISON. We are so happy to have you as our valued guest for so many years! Thanks a lot for the nice recommendation and we hope to welcome you back soon. Best regards - Thomas Kleinertz

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Reviewed 16 February 2014

I stayed here for 2 nights on a business trip and hope to return.
The staff were faultless: always polite, friendly and well-informed.
The rooms are well-designed with good facilities, ample provision of water and other drinks included in the room rate and high quality tea and coffee.
A wide range of options is provided for breakfast.
Most important of all, The Madison has the warmth and personality of a family business rather than a corporate unit.
Overall, it was a good base to ensure everything went smoothly with my various business commitments in the city.

  • Stayed: February 2014, travelled on business
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2  Thank SPBray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 18 February 2014

Dear "SPBray",
thank you very much for your great review and the fantastic praise about THE MADISON. We are very happy that you felt yourself so comfortable and enjoyed your stay. Thank you very much and hope to welcome you back soon again. Very best regards - Thomas kleinertz

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Reviewed 29 January 2014

Staff were extremely helpful, room was spacious and comfortable, location was fantastic. Only drawback was that room service is not delivered to the room. We have to collect the food ourselves from the restaurant downstairs. But the food was delicious!

  • Stayed: January 2014, travelled as a couple
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1  Thank RCDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madisonhamburg, General Manager at The Madison Hamburg, responded to this reviewResponded 31 January 2014

Dear "RCDragon",
thank you very much for your great feedback and the nice praise about our staff and the food. The good news is that we now also deliver the food to the room and offer room service to our guests. Hope to welcome you back soon. Very best regards - Thomas Kleinertz

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Additional Information about The Madison Hamburg

Address: Schaarsteinweg 4, 20459 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hamburg
#2 Romantic Hotel in Hamburg
#3 Business Hotel in Hamburg
#7 Family Hotel in Hamburg
Price Range: £117 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Madison Hamburg 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
The Madison Hotel Hamburg with its 166 rooms is ideally situated between the Elbphilharmonie, the Speicherstadt and the city, just below the town's emblem - the Michel. From our hotel, you can reach all places of interest on foot and explore Hamburg. We provide excellent transport connections to the highways as well as to the public transport. All of our rooms and suites are at least 35 m² large and offer, amongst other things, a spacious working area with state-of-the-art technology and a large and comfortable bed with a high-quality mattress. A spacious bathroom and a fully equipped kitchenette with refrigerator await you in your air-conditioned room. Our Marleys restaurant presents a wide range of Euro-Asian and international dishes. The breakfast buffet is served from 06:30 a.m. to 11:00 a.m. and on Sundays even until noon. Directly in the house, there is the 3,500 m² Meridian Spa fitness and wellness oasis. Our guests can use the Meridian Spa until noon free of charge and afterwards after paying a reduced daily price. The spacious thermal bath area and the nice massages with aroma oils promise you peace and relaxation. ... more   less 
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Also Known As:
Hamburg Madison Hotel

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