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“Quite good all aroiund”

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Mercure Hotel Hamburg am Volkspark
Ranked #67 of 321 Hotels in Hamburg
Reviewed 3 August 2013

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank SF94114
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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77 - 83 of 604 reviews

Reviewed 4 July 2013

Mercure usually offers fair and attractive price/value and so was it in HH for the last time.
All in range, as expected - check-in less than 5', friendly staff and the waiter at the bar later that night had been a pleasure to meet.
Bad news though as I had to lay my body on bed that was next to the elevators. As I'm a bit thin-skinned when it comes to noise, I had to fight it in a threefold way, elevators, airco, and the traffic outside (while keeping the window open).
Will change room next time.
Other than that - perfect stay.

  • Stayed: July 2013, travelled on business
    • Value
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    • Cleanliness
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Thank Uphilltom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Aarhus_DenmarkAarhus
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 June 2013

This is a business hotel with one dominating business: research,because of the proximity of the huge leading German and European laboratory DESY. You do not select it for tourism but for service, convenience and proximity. From this point of view, it is ideal. The rooms are spacious and comfortable with space to work, they are quiet at night and the Internet is fast and free, there is a good restaurant inside with German food and an Asian restaurant nearby. The airport is not too far. Overall, very satisfactory for its specialized clients

  • Stayed: June 2013, travelled on business
    • Value
    • Location
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Thank Giorgio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

Ideal located for events at the Volkspark., otherwhise far from city centre.
Friendly staff. Good breakfast. Clean hotel. We were offered suite rooms: what a space!
No minor points seen here, aprt from the traffic in the morning can be disturbing when your room is located at the street side.

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank MvS130557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

Location to DESY is primary reason for choosing this hotel. Reasonably priced, but a shame that breakfast is now a 16 Euro extra charge. It is also unfortunate that they charge 9 Euros for internet access. I will choose this hotel for my next visit to the lab.

  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Tom_Menlo_Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

Hotel is about an 30 min drive away from the airport, depending on the traffic. It is located in the west of Hamburg. Busses stop near the hotel, but it is quite far to the next subway station.

Rooms are normal size with a bathroom that has a bathtub only.

Electric plugs are next to the bed, they only take German style plugs, which is OK for most European people. Also there are some plugs next to the desk.

The internet is WLAN based. I had a corner room and the reception was not very strong. Mine was free of charge, although some internet maybe chargeable. I logged on through the D-Mobile hotspot, hence I cannot comment on the speed.
The hotel claimed that also LAN is available, but I could not find any LAN cable.

Breakfast I did not try - 16 Euro was too much for me.

Starting at 3 AM there was a loud noise coming in from the outside that lasted until 7 AM. I do not blame the hotel, but it was quite annoying.

I think the rooms have no minibar, but there is a vending machine in the corridor of the hotel.

Service was friendly.

  • Stayed: May 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank yogimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Hamburg am Volkspark

Address: Albert-Einstein-Ring 2, 22761 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
Price Range: £58 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg am Volkspark 4*
Number of rooms: 140
Official Description (provided by the hotel):
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel. ... more   less 
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Also Known As:
Novotel Hamburg
Hamburg Novotel

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