We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel right in center”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Steigenberger Hotel Hamburg
Ranked #41 of 321 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
Reviewed 22 August 2012

Very nice hotel. Easy parking right under the hotel. Fair price compard to the standard. Very pleasent personel. Good restaurant with a nice view to the canal area.
It is certain that I will stay there again next time I am in Hamburg.

  • Stayed: August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank poulbachhansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 5 October 2012

Dear poulbachhansen,

Thank you very much for your review. We are pleased to hear that you have enjoyed your stay at the Steigenberger Hotel Hamburg. We are looking forward to your next visit.

Best regards,

Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,417)
Traveller rating
Traveller type
Time of year
Language
  • More languages

444 - 450 of 2,417 reviews

Reviewed 11 August 2012

I stayed 3 nights in this Hotel For a Business meeting the room is large very quite and comfortable
The breakfist is delicious and the staff great. The hotel is very located close to the dock
I'm will come back soon for a weekend with my familly
It is very good choice to visit Hamburg.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Balto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 5 October 2012

Dear Balto,

Thank you very much for your review. We are glad that you have enjoyed your stay at the Steigenberger Hotel Hamburg and it would be a pleasure for us to welcome you again with your family!

Best regards,

Bernd A. Zängle, General Manager Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2012

Very Nice rooms and good service. Staff was very friendly. The rooms were not redt when we arrived before noon so they offered to store our suitcases's and the suitcases's were trnnsfered to our rooms.
The hotel is perfectly situated in the city center.

Stayed: May 2012, travelled on business
3  Thank AVADK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Dear Ms. Andersen,

Thank you very much for taking your valuable time to review your stay in our hotel.
It is always a pleasure to hear that our guests enjoyed their stay with us and your compliments are greatly appreciated by all our staff.
We would be glad to welcome you back in the future at the Steigenberger Hotel Hamburg.

Yours sincerely,

Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2012

I stayed here for the first time on business recently and it was a very good experience. Check-in was easy and efficient and the hotel is in a great location to explore Hamburg. Taxi from the airport is €25 and train €3. The gym has a prominent view over the city however is quite small, I didn't have time to use the spa so can't comment. Overall a very good hotel, staff helpful and rooms clean and comfortable - there are some nice bars within 2 mins walk too.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Newsy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 21 June 2012

Dear Newsy7,

Many thanks for your great review. We are pleased to hear that you have enjoyed your stay at our hotel and we are looking forward to your next visit in Hamburg.

Yours sincerely,

Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2012

The hotel is located just near the Stadhausbrücke station and 2 minutes walking to the Neuer Wall, the chic shopping district of Hamburg.

This is my second Steigenberger experience after Berlin, and its almost the same. Ugly wooden reception but professional front desk. Its casual and friendly.

The rooms are large enough, with a large desk to work. The beds are comfortable but the pillows are so thin.

It suprised me that there are no iron and board in the room. This is a 5star business hotel and its not acceptable.
The hotel has a nice spa area. Very clean, spacious.

I would be staying there again.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank meetjoeblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 19 June 2012

Dear meetjoeblack,

Thank you very much for your review. We are happy to hear, that you have enjoyed your stay in our hotel. Our hotel offers iron and iron board on request.

We would be glad to welcome you back in the future at the Steigenberger Hotel Hamburg.

Yours sincerely
Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2012

Comfortable hotel on a great location. Really located downtown in the shopping area. The restaurant serves great food. Staff is nice and helpful. Breakfast is great with huge variety. Parking is also available. The hotel is just a bit overpriced. But Hamburg is quit expensive.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Pascall K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 12 June 2012

Dear Pascall K,

We are pleased to hear that you have enjoyed your stay at our hotel. We are looking forward to your next visit.

Yours sincerely,

Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2012

The hotel itself is a modern building and is in very good condition, our room was enormous (basic room booked) with usual style German bedding. It was very well equipped. It was also surprisingly quiet given that our room overlooked a main road and we were only on the second floor. It's also adjacent to two stations one on the U2 and one on the S1 lines. The S1 is the line to the airport, so very convenient. The hotel is very close to the port and lake, easy walk and the Rathaus. Not so close to St Pauli. We had a delay checking in as our room wasn't ready, but were given a complimentary coffee whilst we waited - a nice touch. Check out was the quickest I've ever experienced. The room was comfortable, the public areas modern/minimal. I'd recommend this hotel. The bathroom was large with an in bath shower with screen, the bath was quite narrow at the base at the shower end which was a little awkward particularly as there is also a large plughole cover there. A few minor quibbles: the toiletries in the standard rooms are poor, the shampoo did nothing for my wife's hair and the shower gel was far too runny. There was a bottle of mineral water and two glasses set out, nothing to say it was complimentary - we took a chance and turns out it was, but a note would have been nice, also it wasn't replenished for the second night. The beds were not well made, the undersheet didn't look as though it had been touched, I had to straighten it out and tuck it in. All in all a good experience despite the minor issues.

Room Tip: Room 210 was as far from the lifts as you can get, was quiet despite being over a main road and was...
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trav78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfh110, General Manager at Steigenberger Hotel Hamburg, responded to this reviewResponded 12 June 2012

Dear Trav78,

Thank you very much for taking the time to review your stay in tour hotel. It is always a pleasure to hear that our guests enjoyed their stay with us and your compliments are greatly appreciated. We do regret that the bed was not well made and take your complaint very sincere. We have intensified our training efforts right after receiving your review.

We would be glad to welcome you back in the future at the Steigenberger Hotel Hamburg.

Yours sincerely
Bernd A. Zängle
General Manager
Steigenberger Hotel Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hamburg hotels
Hamburg-Altstadt
Sofitel Hamburg Alter Wall
Le Meridien Hamburg
#32 of 321 in Hamburg
1,532 reviews
Show Prices
Show Prices
Show Prices
Neustadt
The Madison Hamburg
The Madison Hamburg
#1 of 321 in Hamburg
1,079 reviews
Park Hyatt Hamburg
#5 of 321 in Hamburg
2,559 reviews
Neustadt
Renaissance Hamburg Hotel
Renaissance Hamburg Hotel
#33 of 321 in Hamburg
798 reviews
Show Prices
Show Prices
Show Prices

Been to Steigenberger Hotel Hamburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Hamburg
#15 Family Hotel in Hamburg
#18 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#34 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
Price Range: £108 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
Official Description (provided by the hotel):
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Ctrip TA, Agoda, Hotels.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Steigenberger Hotel Hamburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing