My family and I stayed there 26 March till 30 March 2014, we excepted one luxury hotel but there was a good but no luxury. The staffs are not enough and not helpful, the internet is the worst thing in there, even we wanted pay the high speed internet , but the connection had many problem. The front desks explained sorry we have many guest and no any help??????
The steam bath did not have any steam!!! And in fitness room you can not find any dumbbell more than 5 kg and no barbell.
No staff even bellboy never say hello when guests enter or ....
It was my first and last stay there.
- Official Description (provided by the hotel):
- The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more less
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- Also Known As:
- Steigenberger Hamburg Hotel Hamburg
- Hamburg Steigenberger Hotel