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“Very modern, good location”

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Scandic Hamburg Emporio
Ranked #18 of 321 Hotels in Hamburg
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 8 March 2014

My wife and I stayed here for 3 nights in January. The hotel is very modern and new. The reception staff were friendly and efficient. The rooms are large and have fantastic floor to ceiling windows which provide a great view and plenty of light. The bed was huge and very comfortable ensuring a good nights sleep. The hotel is within walking distance of major sights and there are plenty of bars and restaurants close by. We did not eat breakfast at the hotel so can't comment on breakfast or the restaurant. There is a great little backerei next door serving German pastries and coffee. This was my first stay at a Scandic hotel and I would definitely stay here again when visiting Hamburg.

  • Stayed: January 2014, travelled as a couple
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Thank PAD502014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 11 March 2014

Hej dear guest,

thank you very much for your positive comment.
We hope to see you again and that you try our breakfast next time. Almost all of our foods are bio, species-appropiate husbandry and from regional suppliers.

Best regards

Tobias Albert
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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507 - 513 of 1,670 reviews

Reviewed 1 March 2014

Stayed here on business - great central location.10 minute walk into the centre of hamburg.rooms perfect clean tidy and obviously very new .staff especially friendly and welcoming nothing was any trouble.
the bar and restaurant were well organised.not much else to say but wouldn't hesitate staying here again.
Thank you !

Stayed: February 2014, travelled on business
Thank Nik065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 4 March 2014

Hej dear guest,

thank you very much for your positiv feedback.

See you and best regards

Tobias Alberts

Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

We stayed at the hotel for 2 nights during a weekend and it was a pleasant experience. The hotel is very new and therefore, all it modern and up-to-date.

The room was nice and relative big with a small sofa and plenty of room for clothes and luggage. The bathroom was new and well “proportioned” and nothing was missing.

The restaurant where breakfast was serves was small but nice and with a huge variety of food for breakfast. However the size made is nearly impossible to have a quite breakfast and we had to wait 30 min. to get seated. The restaurant is too small to accommodate all guests. The dinner variety is not big and it can be difficult to get some “main stream dishes”. I understand the concept, but I does not match to the typical guests and location.

The hotel is located centrally and it only takes 10 min. to walk to the centre. There are not so many parking spaces available, so you must be lucky to get one.

All in All a perfect hotel for a perfect stay in Hamburg. We will properly go out to have breakfast and dinner in the city next time.

Room Tip: Get early if you come by car, and reserve plenty of time for breakfast. Half the time is spent on wa...
See more room tips
  • Stayed: December 2013, travelled with family
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Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 4 March 2014

Hej dear guest,
thank you very much for your feedback.
It helps us a lot to know what our guests like or dislike.

We hope to see you again.

Best regards

Tobias Albert

Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

I genuinely have nothing bad to say about this hotel. Every aspect of it was excellent, from the amazingly spacious rooms to the friendly bar and front-desk staff and from the location to its cleanliness - all were ideal.

  • Stayed: September 2013, travelled on business
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Thank sparkyb_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 24 February 2014

Hej dear guest,

thank you very much for your positive feedback.
We hope to see you again.

Best regards

Tobias Albert
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Stayed on business and will try and get back to this hotel and Hamburg for a holiday it is well worth it!

The restaurant was well organised and the food was excellent, the bar and the beer especially were on top form.

The rooms were bright, clean and modern, just lacked milk for the brewing gear.

The position of this hotel is ideal for most attractions.

  • Stayed: February 2014, travelled on business
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Thank MikeH8544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 24 February 2014

Hej dear guest,

thank you very much for your feedback and your point to the milk.
Normally there should be coffee whitener in every room with tea and coffee facility.
Sorry, that our housekeeping forgot to refill the gear.

We hope to see you again.

Best regards

Tobias Albert
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Stylish rooms, based on Eco friendly principles.
Very comfortable bed ( not always the case in trendy hotels!)
Nice touch to get a free bottle of water

Have not tried the bar/ restaurant or other facilities, only reason not to give 5 stars (stayed on 2 business trips)

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Thank Louise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Manager at Scandic Hamburg Emporio, responded to this reviewResponded 13 February 2014

Hej dear guest,

thank you very much for your positive feedback.

We would be happy, if you try our restaurant during your next stay
and give us the fifth star.

See you.

Best regards

Tobias Albert
Senior Sales Manager

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Reviewed 2 February 2014

Simple, modern, clean and good size rooms close to Gaensemarkt (central). Rooms have wodden floor, wgich gives it a cleaner feel, as these usually smelly carpets in hotels. Breakfast is simple and fine for something quick, but could do with a bit more love and care. Elevator is very creative (diver in deep see coming up!), but very unpleasent feeling.
Would definitely use Scandic again.

Stayed: January 2014, travelled on business
Thank keeptravelingMunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this reviewResponded 3 February 2014

Hej dear guest,

thank you very much for your feedback.
It helps us a lot to understand, what our guests like or dislike.

Hope to see you again.

Best regards

Steffen Seichter
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scandic Hamburg Emporio

Address: Dammtorwall 19, 20355 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #18 of 321 Hotels in Hamburg
Price Range: £82 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Hamburg Emporio 4*
Number of rooms: 324
Official Description (provided by the hotel):
The Scandic Hamburg Emporio combines sustainability, Scandinavian design and functionality in a unique way. The concept of "water" as a stylish design theme can be found throughout the hotel. The Hamburg hotel has 324 rooms in two categories, a restaurant and bar "H20", as well as eight conference rooms with a view across the city. Thanks to its location on Gansemarkt in the heart of the city, the Scandic Hamburg Emporio is the ideal starting point for holidaymakers and business travellers. It is part of the Scandic Hotel Group that has more than 230 hotels in Europe and is considered a pioneer in environmentallyfriendly tourism. ... more   less 
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