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“I just say WOW!!”

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Scandic Hamburg Emporio
Ranked #16 of 319 Hotels in Hamburg
Certificate of Excellence
GreenLeadersPlatinum level
Stockholm
Level 5 Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“I just say WOW!!”
Reviewed 16 April 2014

I have just arrived home after a 3 day Conference in Hamburg. We both stayed and had the Conference at this fantastic hotel.
Big spacious and quiet rooms, SO serviceminded staff, CLEAN, great food, great breakfast, great location and so on...I could keep on going for a long time!!
The Conference department was on the 7th floor and it was really nice. Everyone had a great view over Hamburg from this conferenceroom and there where Always something good to eat in breaks.
We discovered Hamburg a Little bit, but all evenings (nights) we spent in the hotel bar. Cosy furnitures and perfect Place to get in the right mood. Reeperbahn is a must to visit...just to look at people and maybe go out on a disco...
Great Conference and I am so pleased that we choosed this hotel - I would like to go back again very soon....
Thank you all staff at Scandic Hamburg Emporio!!

Room Tip: If you would like to have a great view over Hamburg - a room at the 5th or 6th floor is a recommenda...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sussie_65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review, 17 April 2014
Hej dear guest,

we are very happy to hear that you enjoyed your stay including the conference and the evenings at the bar so much! Thank you for the compliment about our service minded staff, we appreciate that and it is a real treat to read your feedback. In addition to our cosy furniture we do have a musician playing some jazz live music at some evenings, maybe you get the chance to visit us again and enjoy one of those evenings.

It is also nice to hear that you took the chance to discover Hamburg from our location in the city center. We hope to welcome you again soon.

With kind regards,

Tobias Albert
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
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Espoo, Finland
Level 6 Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 April 2014

I stayed at the Scandic for 3 nights during a business trip.
The hotel was very modern, the room was huge and full of natural light, there were several hangers for your clothes, the bed was super confortable and the location was very convenient for the fair at the Messehalle (about 1 km walk).
On the opposite side of the street there is a kiosk, where you can buy magazines, coffees and I found it brilliant to relax with a magazine on the confy chair in the room.
The beauty products in the bathroom were high quality and as we are in Germany paraben, silicon free, too.
The breakfast at the hotel was very good, too and offered lots of variety: yoghurts, fresh fruit, all sorts of breads, English breakfast, etc...
The reception personnel was slightly stressed due to the many guests, and maybe not that lolly, but all in all was Ok.
I highly recommend this for business travellers and for leisure travellers, which are into modern design, which sometimes can be not so cosy.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mars66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias A, Verkaufsleiter at Scandic Hamburg Emporio, responded to this review, 14 April 2014
Hej dear guest,

thank you very much for the great feedback! We are very happy to hear that you enjoyed your stay at our hotel so much. Since we value sustainability our products served in the restaurant are mainly fairtrade and biological. We appreciate your positive description of the room, the natural daylight and space is part of our Swedish design concept.
Just for your info: If you don't want to go across the street to get your magzines and coffee, there is a small shop in our lobby, where you can get newspapers, books, coffe, snacks and fresh sandwiches as well.
We look forward to welcome you again at the Scandic Hamburg Emporio.

With kind regards,

Tobias Albert
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Struer, Denmark
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 April 2014

I travel frequenty to Hamburg on business, and the Scandic Hamburg Emporio is my preferred hotel. The staff is consistently friendly, the location is excellent, and the facilities modern and clean.

The u-bahn (subway) stop is about 150m from the main entrance, from where getting around Hamburg is exceptionally easy. Lots of good restaurants within walking distance in every direction, too.

Bikes are available for renting year-round; there is no charge if you borrow one for under four hours, either. Great service! Communal runs of 6k and 10k take place on Monday and Wednesday nights, with guests meeting up in the lobby. An excellent idea.

The rooms are all sleek, clean, and quiet. Parking is safe and clean underground, albeit EUR22 per day.

Only three minor things surprise me:
1. You are given one free bottle of water per stay in the room fridge. While they do not need to provide any free bottled water at all, I think one per night wouldn't be too much of a stretch.

2. The breakfast buffet features a large variety of items, including made-to-order omlettes, but you have to know this as it is not advertised.

3. Smoked salmon is commonplace at many hotel breakfasts, but is not featured here. There is certainly enough quality food provided, but as a Scandinavian hotel, I would expect to find one or two types of salmon.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias A, Director of Sales at Scandic Hamburg Emporio, responded to this review, 8 April 2014
Hej dear guest,

thank you very much for your excellent description and review of our services and facilities. We are very happy about the Scandic Hamburg Emporio being your preferred hotel in Hamburg!
Thank you as well for your suggestions. Concerning the water in the room we can say, that the Viva con Agua water bottle is meant as an extra gift to welcome you in your room, and therefore will not be replaced each day. As you already mentioned our breakfast buffet features a great variety of healthy and biological food options. The selection is chosen by our chef team and they take our concept and guest wishes into account. We will therefore forward your suggestion to our executive chef. We look forward to seeing you again soon, maybe we will even see you at one of the communal runs?

With kind regards,

Tobias Albert
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 March 2014

My wife and I stayed here for 3 nights in January. The hotel is very modern and new. The reception staff were friendly and efficient. The rooms are large and have fantastic floor to ceiling windows which provide a great view and plenty of light. The bed was huge and very comfortable ensuring a good nights sleep. The hotel is within walking distance of major sights and there are plenty of bars and restaurants close by. We did not eat breakfast at the hotel so can't comment on breakfast or the restaurant. There is a great little backerei next door serving German pastries and coffee. This was my first stay at a Scandic hotel and I would definitely stay here again when visiting Hamburg.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank PAD502014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this review, 11 March 2014
Hej dear guest,

thank you very much for your positive comment.
We hope to see you again and that you try our breakfast next time. Almost all of our foods are bio, species-appropiate husbandry and from regional suppliers.

Best regards

Tobias Albert
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 March 2014 via mobile

Stayed here on business - great central location.10 minute walk into the centre of hamburg.rooms perfect clean tidy and obviously very new .staff especially friendly and welcoming nothing was any trouble.
the bar and restaurant were well organised.not much else to say but wouldn't hesitate staying here again.
Thank you !

Stayed February 2014, travelled on business
Helpful?
Thank Nik065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this review, 4 March 2014
Hej dear guest,

thank you very much for your positiv feedback.

See you and best regards

Tobias Alberts

Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Koege, Denmark
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 February 2014

We stayed at the hotel for 2 nights during a weekend and it was a pleasant experience. The hotel is very new and therefore, all it modern and up-to-date.

The room was nice and relative big with a small sofa and plenty of room for clothes and luggage. The bathroom was new and well “proportioned” and nothing was missing.

The restaurant where breakfast was serves was small but nice and with a huge variety of food for breakfast. However the size made is nearly impossible to have a quite breakfast and we had to wait 30 min. to get seated. The restaurant is too small to accommodate all guests. The dinner variety is not big and it can be difficult to get some “main stream dishes”. I understand the concept, but I does not match to the typical guests and location.

The hotel is located centrally and it only takes 10 min. to walk to the centre. There are not so many parking spaces available, so you must be lucky to get one.

All in All a perfect hotel for a perfect stay in Hamburg. We will properly go out to have breakfast and dinner in the city next time.

Room Tip: Get early if you come by car, and reserve plenty of time for breakfast. Half the time is spent on wa...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this review, 4 March 2014
Hej dear guest,
thank you very much for your feedback.
It helps us a lot to know what our guests like or dislike.

We hope to see you again.

Best regards

Tobias Albert

Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 February 2014

I genuinely have nothing bad to say about this hotel. Every aspect of it was excellent, from the amazingly spacious rooms to the friendly bar and front-desk staff and from the location to its cleanliness - all were ideal.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sparkyb_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen S, Director of Sales at Scandic Hamburg Emporio, responded to this review, 24 February 2014
Hej dear guest,

thank you very much for your positive feedback.
We hope to see you again.

Best regards

Tobias Albert
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scandic Hamburg Emporio

Property: Scandic Hamburg Emporio
Address: Dammtorwall 19, 20355 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #16 of 319 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Scandic Hamburg Emporio 4*
Number of rooms: 324
Official Description (provided by the hotel):
The Scandic Hamburg Emporio combines sustainability, Scandinavian design and functionality in a unique way. The concept of "water" as a stylish design theme can be found throughout the hotel. The Hamburg hotel has 325 rooms in two categories, a restaurant and bar "H20", as well as eight conference rooms with a view across the city. Thanks to its location on Gansemarkt in the heart of the city, the Scandic Hamburg Emporio is the ideal starting point for holidaymakers and business travellers. It is part of the Scandic Hotel Group that has more than 230 hotels in Europe and is considered a pioneer in environmentallyfriendly tourism. ... more   less 
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