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25hours Hotel HafenCity
Ranked #8 of 318 Hotels in Hamburg
Certificate of Excellence
Toronto, Canada
1 review
“Loved it!”
Reviewed 19 August 2011

We spent a July weekend at this hotel with my sister and her husband. As soon as you walk into the front lobby you know this is not going to be your typical hotel. It is located on the harbour so everything has a nautical theme. Our rooms overlooked the water and their design was like nothing we had seen before with fun wallpaper and even a little stuffed monkey on our bed. The hotel is a short walk to the subway station that takes you to the Raperbahn. We woke up with the Queen Mary in our window on Sunday morning. Very cool to see...its HUGE!!! We had a few drinks at the lobby bar and the service was great!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (81)
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English first
Hannover, Germany
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 August 2011

This new buildt hotel was designed with loving care for detail.
All interior closely linked to the Hambour harbour but the location in Hafen City is now one of the most trendy places and very close to the new Elbphilharmony, Hamburg's new prstigious Operahouse. Very clean hotel, very quiet rooms, some with great harbour view. Great modern bathroom and shower with some unexpected gadgets, that you will only find at harbours.

Nice good restaurant in a type of german bistro style.

All in all highly recomended.

Room Tip: ask for top floor rooms with harbour view
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  • Stayed August 2011, travelled on business
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Helpful?
Thank RoBuJu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
4 reviews
4 hotel reviews
Reviewed 21 July 2011

We really enjoyed our stay at this hotel. It is brand new, very smart and well designed, and the staff are friendly and helpful. We were a bit concerned about the location, but you can easily walk into the centre of town, and the Hafencity area is interesting anyway. Bus no 6 goes from the Hauptbahnhof right to the hotel. The hotel also has bicycles available, which were a great way of getting around. We would definitely stay there again if we go back to Hamburg.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jean187331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericia, Denmark
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2011

Stayed at The 25Hours Hotel Hafencity for one night - July 11-12. Room 302. Being on a kids free holiday we like to spend a little extra to pamper ourselves so we booked the largest and most expensive room on offer - The Captains Cabin - Opening rate was 145 EUR. As previous reviews have pointed out the hotel is a bit out of the way. Having been to Hamburg numerous times and stayed at numerous hotels in Hamburg (incl. Sofitel, Marriott, Side), we knew that so no surprise there. It is only a short walk to Hafencity centre which is a must see when in Hamburg. The Hotel is brand new and wasn't finished when we were there - there where still some work going on on the sixth floor and the staff appeared somewhat insecure and unexperienced.
The good parts first : Wifi was free and fast. Parking was free if you parked on the right side of the hotel (very nice since parking at some of the other hotels I mentioned were around 28 EUR per night. Breakfast was really boring but not the most expensive we have had (14 EUR)
The bad parts : Having payed a 50 % premium over the standard room rate I would have expected a lot more than we got. Please look at the photos and I think you will agree that any Captain would have been somewhat disappointed. For the money we payed we could have gotten at much nicer room at Sofitel or Side. The whole room felt IKEA like and to top it off there were construction work on two sides of the hotel. So opening the windows from 7 am. to 5 pm. is not an option.
Beds were rock hard and the bedclothes made of a special weaving that wasn't very nice to sleep in. We had a look at the sauna on the sixth floor - I am not 100 percent sure but I think I noticed that they would charge an extra 10 EUR if you wanted to use the sauna. If that is correct then don't. It is nothing more than a small sauna and a terrace with a nice view.
All in all the concept is not very well executed and overpriced. It would be a fine backpacker hostel - trying to be trendy and young - but looking at the pricing and the location it will never be. I would strongly recommend to find a room somewhere else. So many nicer places to stay in Hamburg.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank DKThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25hours_Hotels, Head of Business at 25hours Hotel HafenCity, responded to this review, 9 August 2011
Thank you for taking some time to leave a review. We are very sorry to learn that you have not enjoyed your stay at 25hours HafenCity. It seems that 25hours Hotels is simply not the right choice for your needs. However, we appreciate your feedback and hope that you will enjoy your next trip to Hamburg much more again. Kind regards, Michael End
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Newcastle upon Tyne, United Kingdom
Level Contributor
107 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 8 July 2011

Stayed here on the first night it opened. We were over for the Haye/Klitschko fight. This is a brand new hotel situated right on the river where the cruise ships roll in.

First impressions were excellent, very chic and trendy. The rooms are of good size and the decor is very modern. The bathroom is nice with an excellent shower.

On the mezzanine there is a room with record players (remember those?) with a selection of jazz, funk and soul records (remember those?) for you to play as you wish.

The food is excellent, albeit a tad expensive €13 for burger and fries!!!

Being located on the docks its a bit of a walk into the town center but by no means impossible.

When the future development of the area is complete this hotel will be a gem.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TheGeordieNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 25hours Hotel HafenCity

Property: 25hours Hotel HafenCity
Address: Ueberseeallee 5, 20457 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — 25hours Hotel HafenCity 4*
Number of rooms: 170
Official Description (provided by the hotel):
In the style of a sailor‘s home at foreign ports, the guest cabins in the 25hours Hotel HafenCity are warm and cosy. Elements and materials from shipbuilding are interpreted in a lighthearted style and held together with some seaman‘s yarn. The HEIMAT kitchen+bar offers the best produce from local lands, and of course local waters.170 bunks • Mini-bar • Safe • iHome Sound Dock • iMac workstations • Free Wi-Fi throughout the building • Mare kiosk • Free MINI rental • Free bicycle rental • Jogging corner • HEIMAT kitchen+bar • 4 function rooms • Port sauna with view port • Vinyl room • Gibson music room • Car park ... more   less 
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