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25hours Hotel HafenCity
Ranked #7 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 3 August 2014

Although 25 Hours Hotels is a small chain, it doesn't feel like one is in a chain hotel. This hotel is refreshing in that it does not appear to take itself too seriously, yet clearly pays attention to what most visitors want, which is good service, good value, and a clean and comfortable room.

The look and feel of the hotel is unique, as is the intention. If you are looking for more traditional, stately, ornate, old world charm, look elsewhere. If you want friendly and charming, with a refreshing sense of humor, then look no further.

We had a Captains room, with a great view through a wall of windows. The bed was comfortable, though the pillows deflate to almost nothing when one's head touches them. I highly recommend getting extra, as we did. They were quick and courteous about it too!

The bathroom was clean, spacious, and modern, and everything worked well. This is a new hotel, so there were no maintenance issues of any kind.

The hotel is easy to find and is very accessible with a Ubahn stop across the street. There are plenty of restaurants in this newest part of town. Groceries and bakeries are very close by.

We really enjoyed our stay and would highly recommend this hotel for it's ambience, service, and good value.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Lehrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this reviewResponded 6 August 2014

Dear Lehrer

Thank you very much for taking the time sending us your very detailed review. All of our staff is very proud reading those lines!
For the next time, if you come to visit us, we will try our very best to get the 5th point from you!

Best regards

Nina Quitmann
General Manager
25hours Hotel HafenCity

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 - 260 of 1,506 reviews

Reviewed 30 July 2014

I have been there twice. It's a great hotel close to the cruise habour. The hotel is reflects the habour and seafaring in a good way. The whole theme of this hotel is build on it. The staff is very friendly and helpful.
Breakfast is excellent and has a big variety.
Next to all this the hotel has an excellent connection to the U-Bahn and you're within a few minutes in the city center.
I can recommend the hotel and probabaly will stay there the next time again.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this reviewResponded 6 August 2014

What a great comment. Thank you very much, M W!
We hope to see you soon in the Port of Hamburg!

Nina Quitmann
General Manager
25hours Hotel HafenCity

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Very hip and creative hotel! Very very cool decoration and very clean! Loved the food and breakfast though expensive. Also with kids execellent to go!! Nice Vinyll room haha!
Bed was the only minor... hard! But well, for a two night stay it was no problem!

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Mvanstrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this reviewResponded 1 August 2014

Dear Mvanstrien,
our housekeeping team would be glad to set up your bed just the way you like it!
Feel free to inform our colleagues at reservations or reception next time you come visit us.
Kind regards,

Nina Quitmann
General Manager
25Hours Hotel Hafencity

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Very quirky, almost boutique hotel but on a large scale. Clean comfortable room with one of the best showers I have ever experienced in a hotel. Plenty of restaurants within walking distance. Highlight was seeing the Queen Mary 2 docking directly opposite the hotel

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014 via mobile

Went to Hamburg for the weekend. This hotel is a cool maritime style hotel right in the middle of the new harbour area. If you like modern architecture, you should definitely go, plenty around the hotel. Hotel itself is 100% maritime with cabins, not rooms. Cool decorated in that style. Very good food to have at the hotel, but also good restaurants in walking distance. In short, highly recommended.

Stayed: July 2014, travelled as a couple
1  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Really funky cool spot - and clean!!! Such a unique concept and cool features - really loved the runners table in theornikg with route maps, sweat bands , fruit & water. Cool & funny local materials in rooms for info with this rustic nautical yet modern style. Absolutely loved it!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Gwen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Stayed in this hotel for 1 night as part of a business trip. It was clean and tidy. The breakfast was good. The staff were very friendly. My only criticism was that the hotel has a somewhat excessive nautical theme which could be annoying for some - I found it quirky and interesting. All in all, but it was a really pleasant stay.

  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 25hours Hotel HafenCity

Address: Ueberseeallee 5, 20457 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 321 Hotels in Hamburg
Price Range: £87 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 25hours Hotel HafenCity 4*
Number of rooms: 170
Official Description (provided by the hotel):
In the style of a sailor’s home at foreign ports, the guest cabins in the 25hours Hotel HafenCity are warm and cosy. Elements and materials from shipbuilding are interpreted in a light-hearted style and held together with some seaman’s yarn. The HEIMAT restaurant offers the best produce from local lands, and of course local waters. 170 bunks • Mini-bar • Safe • UE Boom Bluetooth speaker • iMac workstations • Free high speed Wi-Fi throughout the building • mare kiosk • Free MINI rental • Schindelhauer bikes for rent • Jogging corner • HEIMAT kitchen+bar • 4 function rooms • sauna with harbour view • Vinyl room • Gibson music room • Car park ... more   less 
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