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“convenient location”

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Best Western Raphael Hotel Altona
Ranked #104 of 318 Hotels in Hamburg
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“convenient location”
Reviewed 31 May 2012

I picked this one because it was a best western and close to Altona station. The room was clean and up to the standard but extremely small. the TV was put close to the ceiling so unless laying on the bed you couldn't actually see it.

the bed was comfortable. the two low pillows combined made for a decent mid-height pillow.

my room was facing the street so it could be noisy in the morning and rush hours. If trains bother you then you could have a problem hearing them at night, but it was not really an issue for me.

internet present but very weak in the room. So weak only the laptop would pick the signal. the iphone and ipad would work only at the reception.

well connected to the city with the S-Bahn ad Altona and the many buses. Several good bars and restaurants nearby within 5 minute walk.

If you are in the city for a short stay a good option and relatively cheap.

Room Tip: better wifi signal on first floor in rooms up to 108
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shr74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Rijswijk, Zuid-Holland, Netherlands
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2012

One staff member was friendly, the rest was clueless. Had to complain about the internet several times as it was completely rubbish, yet the staff had no idea how to do anything about it so there I was without internet all week pretty much (in the evenings).

Location is nice, rooms are ok...not much else to say about it. If you're looking forward to use internet in the evening, avoid this place.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJSprietsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, UK
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 October 2011

Stayed with my daughter in this hotel in February this year. Although near Altona Bahnhof, we did not experience noise disturbance (perhaps triple glazing?). Our room was small but perfectly formed - fantastic use of space. The room was modern and extremely comfortable. Breakfasts were delightful.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fergie45York_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
77 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 July 2011

Very small room which doesnt really feels clean. Old interior , carpet and and old bath.

We didnt try the breakfast since it didnt really seems to be worth the 11 euro they charged for it.

on the + side it was free internet

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Huttiheita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Towcester, United Kingdom
Level Contributor
586 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
Reviewed 15 December 2008

We stayed at the hotel for 3 nights between 7th - 10th December 2008 and had a triple room. We had an enjoyable stay there, it was centrally located and offered good value for money.

Rooms:
They were a little snug, but nicely decorated and clean, we had a triple room so had a little extra room which was nice. We had a car park facing room which in hindsight was preferred to the front of the building which faced the rail line.

Breakfast:
This can be purchased for 11 Euro per person and looked very nice, we did not bother as you can get free tea and coffee in the room and the bakery is a 2 minute walk away and I preferred to go out and buy some food and take it back to the room to eat.

Facilities:
Free intrenet access in the main bar, free tea and coffee available via reception. the receptionist spoke OK english but if you can make the effort it would help.

On the whole the location was a 2 minute walk from the main Altona station where you could get to most parts of the city from.

  • Liked — location and value for money
  • Disliked — rooms a little small
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank no1missmarple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle-u-Lyme
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 July 2008

I stayed at the Best Western Raphael Altona during July 2008. It's about a 200 yard walk from Altona train station, and thus easily accessible when arriving and moving around the city via the S-Bahn. Service is polite and the room clean and of adequate size, although breakfast is not included and will cost you seven euros extra per day.

The only potential downside during hot weather is that the rooms aren't air conditioned. Fair enough, you're not paying a great deal but even Premier Inn have air conditioning as standard now. Whilst in a quiet setting this wouldn't be a problem - you could just open the window - rooms on the front of the hotel will suffer, as the street outside is cobbled and thus passing traffic makes a lot of noise. That's just one downside to what is an excellent hotel.

  • Liked — Cleanliness and nicely furnished room
  • Disliked — No a/c
  • Stayed July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank Deaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 17 October 2007

We spent three nights at this hotel on a short break in Hamburg.
When we arrived we were told the hotel was overbooked and we were directed to the 2* hotel next door which had the same owners.
We were very disappointed with what we were offered and were considering looking elsewhere when we were called by the gentleman on the desk who asked us to go to another room in the main hotel.
This turned out to be a suite which was great and had just about the most comfortable hotel bed I've slept in.
It's a pity we weren't offered that room in the first instance as it wasn't our fault the hotel had overbooked.
We really enjoyed our stay in Hamburg. The weather was fabulous. I would definately recommend a boat trip on the Elbe and a stroll around Alster lakes.
The Reeperbahn is a bit seedy but is a great experience especially on a Saturday night.
Altona is an ideal location in Hamburg. Buy a Hamburg Card and you can use all the public transport. S and U Bahn services are frequent and run untill the early hours.

  • Liked — Location
  • Stayed October 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shawlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Raphael Hotel Altona

Property: Best Western Raphael Hotel Altona
Address: Praesident-Krahn-Strasse 13, 22765 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #104 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Best Western Raphael Hotel Altona 3.5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The Best Western Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in. ... more   less 
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Also Known As:
Best Western Hamburg
Hamburg Best Western

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