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“Elegant, charming & very welcoming.” 5 of 5 bubbles
Review of Sofitel Hamburg Alter Wall

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Sofitel Hamburg Alter Wall
Ranked #25 of 318 Hotels in Hamburg
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Elegant, charming & very welcoming.”
5 of 5 bubbles Reviewed 12 May 2011

This hotel is stunning, from inside to out. The rooms are beyond belief, as the sumptous beds, amazing bathroom, television, Bose sound system and comfy sofa are just some of the things that make the rooms so special. You will never have a better sleep than on one of the beds in this hotel.

Front desk staff are so helpful, polite and smart. Nothing is too much trouble for them. This hotel also boasts an amazing fitness centre/swimming pool, which is breathtaking. There is wine tasting rooms, a library and a wonderful restaurant.

Room Tip: Best to pay a little extra for the superior room
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  • Stayed August 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnGlassey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,262 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Hebrew first
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English first
Rio de Janeiro, RJ
Level Contributor
1,246 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 1,721 helpful votes
5 of 5 bubbles Reviewed 4 May 2011

Perfectly situated, halfway to all the main attractions, besides being in total harmony with the landscape of the city on the edge of one of its most beautiful canals, this hotel has an excellent concierge service, top quality facilities, very comfortable rooms and three high quality restaurants. Reception environment is very well decorated and flavored and the spa is very nice as well. We didn´t like so much the decoration and lighting of the rooms´ corridor, which seems you´re in a strange space aircraft (nothing to do with the rest of this charming hotel). Thanks Sofitel Hamburg team!

Room Tip: Every room might be very good!
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  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GUSDALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 April 2011

Excellent hotel. Friendly and helpful staff. All English speaking. Hotel is situated close to the main centre. There is a train station nearby which we didn't use. The hotel is situated within easy walking distance of the nearby lake and also the harbour/docks area. The dock area id being redevloped with modern looking imposing buildings.

Back to the hotel. If you are lucky with the weather the hotel has a seating area overlooking the canal (one of many canals). The restaurant is okay. We had two meals there and enjoyed both.

Bit surprised that the room had no tea/coffee making facilities considering the quality of the hotel.

Would recommend this hotel and would stay there again.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Welshperson08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Germany
Level Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 1 April 2011

Very impressive, modern hotel. All you would expect from a top quality establishment. All personnel were excellent and the rooms had everything you could want. The hotel is very central with wondeful shops nearby. I really have absolutely no complaints about the hotel apart from breakfast being rather loud and crowded due to a tour party staying: couldn't sit and enjoy a relaxed breakfast. Breakfast was very good though.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BritneyNorthGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht
Level Contributor
6 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 28 March 2011

Last weekend had a great time with my wife, kids and friends in Sofitel Hamburg. It is really a nice hotel with best service and beautiful interior. Although it is not a family + kids hotel, we had had a good time with our children in the spacious rooms and gorgeous swimming pool. Cause I am regular guest and have A-Club Platinum, we got an upgrade to a big suite. Definitely will come back.

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Former-Backpacker-69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Hamburg Alter Wall

Property: Sofitel Hamburg Alter Wall
Address: Alter Wall 40, 20457 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Hamburg-Altstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#12 Spa Hotel in Hamburg
#22 Luxury Hotel in Hamburg
#22 Business Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Hamburg Alter Wall 5*
Number of rooms: 241
Official Description (provided by the hotel):
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more   less 
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Also Known As:
Sofitel Hamburg Alter Wall Hotel Hamburg
Accor Hamburg Alter Wall
Hamburg Sofitel

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