Not impressed with the service, the front desk staff was not very friendly. We asked questions twice and was basically dismissed. Room was mediocre and not very efficient and our hallway had a strong odor. The 7 Heads Bar and the Cafe however was very nice and the service there was excellent. We stayed 8 days and wanted to leave after 2.
Would not be going back.
- Official Description (provided by the hotel):
- The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more less
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- Also Known As:
- Sofitel Hamburg Alter Wall Hotel Hamburg
- Accor Hamburg Alter Wall
- Hamburg Sofitel