Excellent 5-star hotel, great location, very helpful and friendly staff.
Breakfast was very good, the room was very nice and luxury.
Not too expensive for what you get compared to other similar hotels in Hamburg.
This was our first trip to Hamburg & we came primarily to visit the Christmas markets. We chose this hotel because of the excellent comments on trip-advisor & we were so glad we did. This is a boutique style hotel & is very modern & tastefully decorated. The rooms are a good size & have great amenities including a flat-screen plasma tv which includes a selection of english tv channels including BBC1, ITV1, ITV2 & ITV3 as well as Sky news etc. Thre bathroom was large with a separate bath & large walk-in shower. The complimenary l'occitaine toiletries were a lovely touch.
We didn't have breakfast at the hotel as we felt the price wasn't good value for money, especially as we don't tend to eat much for breakfast. The Starbucks across the road provided all we needed & for much fewer euros.
Easiest way to get from the airport is the train. Get the S1 train in the direction of Wendl & get off at Jungfernsteig. Leave the station via the Rathauspassage which emerges immediately outside the Town Hall. Alter Wall, where the hotel is situated is the road on the right-hand side of the Town Hall & is less than a 5 minute walk.
The Christmas markets were wonderful - particularly the one in the Town Hall square, where santa flys his sleigh through the sky every night at 4pm.6pm & 8pm & shouldn't be missed - no matter what age you are.
We will definately be going back to Hamburg, both in the summer & for the Christmas markets as it's a beautiful city & when we do, we will stay in this hotel - no question.
Simply elegant. It has also a superb location, well-equipped rooms, ultra-modern interiors, nice breakfast menu. What else? Hmm.. I guess, its car park should have been a bit larger.