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“Great hotel with character”

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Gastwerk Hotel Hamburg
Ranked #14 of 323 Hotels in Hamburg
Certificate of Excellence
Reviewed 3 May 2013

Hotel is slightly out of the city centre but is easily accessible via a train from the airport via the city centre. The hotel is modern and very quirky. The staff were extremely friendly and the hotel was very clean. The room was particularly spacious. The restaurant was exceptional and I would thoroughly recommend.

  • Stayed: April 2013, travelled solo
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Thank chrisjdaniel1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 8 May 2013

Dear Chris_Liz2011,

Thank you very much for your kind words. It is a pleasure to read that you enjoyed your stay with us to the fullest!

We would be glad to welcome you back, soon.

Your Gastwerk Hotel Hamburg team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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146 - 152 of 705 reviews

Reviewed 10 April 2013

Very good location for business trips. Hotel is quite and restaurant of the hotel has excellent food. Very kind people. Rooms are big and well equipped. Located not so fra from Airport. Very clean.
It's now many times I come here and always find it excellent.

  • Stayed: April 2013, travelled on business
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Thank ADS2035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 15 April 2013

Dear ADS2035,

Thank you very much for your excellent feedback. We are glad to hear that you stay with us on a regular basis. We look forward to your next stay!

Kind regards,

Your Gastwerk Hotel Hamburg team

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Reviewed 25 March 2013

Really enjoyed our Gastwerk Hotel experience. The hotel has an industrial edginess - that works well. The room was faultless (spacious, quiet, well designed) and service was attentive. With negative temperatures outside, we spent more time at the hotel then we had anticipated. This included many hours in the hotel sauna (a great facility that was comfortable, well-maintained and well serviced) We also dined one night at the hotel restaurant. The food was excellent. We enjoyed a 3 course menu that was complimented with some great local wines. If I had to make any criticism or suggestion for improvement it would the breakfast option. Given that everything else was done so well, it would have been nice to see a more interesting breakfast spread. There is also no gym at the hotel. Whilst there is the option to pay for the private gym next door. This was quite expensive, and not really value for money if you just wanted to fit in a quick session before heading out for your day.

Overall however, great value money. If you have a penchant for designer hotels - this would definitely be my pick in Hamburg.

  • Stayed: March 2013, travelled as a couple
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Thank quovis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 27 March 2013

Dear quovis,

We are very pleased to read that you had an overall satisfying stay with us and we would love to welcome you back for any Hamburg trip to come.

Thank you for your feedback!

Kind regards,

Your Gastwerk Hotel Hamburg team

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Reviewed 6 March 2013

It is always great to be back at this wonderful unique hotel. It is certainly one of the best hotels I have been to; Special design, smart decoration, well equipped rooms and a wonderful breakfast. Service is also very good ;

  • Stayed: March 2013, travelled on business
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Thank matitiahus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 27 March 2013

Dear matitiahus,

We are very glad to hear that you enjoyed your stay with us to the fullest. Thank you for the feedback!

We look forward to welcoming you back, soon.

Kind regards,

Your Gastwerk Hotel Hamburg team

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Reviewed 27 February 2013

Arrived earlier than expected, we were not welcomed.
Place is interesting as a post industrial conversion but sadly no access to fresh air from rooms. Noisy in atrium rooms with night servicing and staff not committed to excellence.

Room Tip: See if you can find one without atrium view!
See more room tips
  • Stayed: February 2013, travelled on business
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Thank nodric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 27 March 2013

Dear nodric,

Thank you very much for the short review given.

Providing excellent service to our guests with a high level of attentiveness is high value to us which is why we feel even sorrier to hear that you did not feel welcomed at all.

With regards to our rooms, we would like to inform you that we do have 99 rooms in 5 different categories all facing the outside. It is only our 42 Atrium rooms that are facing the inside of the hotel. For a future stay we would recommend one of our Loft rooms in the characteristic Gastwerk-style with historic brick masonry.

Dear nodric, thanks again for the feedback. We hope to see you here again, soon, so that we get a second chance to leave a good impression :)

Kind regards,

Your Gastwerk Hotel Hamburg team

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Reviewed 16 February 2013

Apart from that the croissant at breakfast could have been better, this hotel offers an exellent service at a reasonable price. Have been there second time for 4 days in Feb. 13. Room 510, which is on the top floor and has a huge terrace. Well not very useful in Feb. but gives an impression of a very spacious room, and you could in fact have a small party there if you felt like. There is a separate beedroom and a big double bathroom. The Mangold restaurant at the ground floor, can be recommended if you don't want to look elsewhere. Although the menu is limited all we had was very well prepared and staff very friendly. Please notice that smoking is allowed in the bar from 17 o'clock in the afthernoon and if you stay as a guest in the hotel, and want to enter the restaurant, you will have to cross the bar. Nothing to worry about. Hotel is rebuilt from an old Gas-work is impressive, and you wil almost all over the place find evidence of the buildings present history. Train 5 min. walk away to central Hamburg. There are few restaurant in the neighborhood and some bars all within walking distance.

Room Tip: 510 is a suite, very big, very nice, very quiet, a nice big terrace with almost total privacy, and v...
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  • Stayed: February 2013, travelled as a couple
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Thank Henrik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 19 February 2013

Dear Henrik S,

Thank you very much for the feedback given. It is a pleasure to read that you had an overall satisfying stay with us for the second time already.

We very much hope to see you back for your third visit, soon.

Kind regards,

Your Gastwerk Hotel Hamburg team

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Reviewed 3 February 2013

I've stayed in this hotel multiple times for business as it is within walking distance of my company's office. This is a very modern hotel which may not appeal to all travelers, however, I've always enjoyed staying here. All of the employees speak English which is helpful for an American traveler in Europe. No two rooms seem to be the same, so you don't feel as if you're staying in a chain hotel and it is always interesting to see the configuration of the room you will be staying in. Rooms are always clean and quiet. Since my last stay, they've added functionality to their automated wake up call system to include English language options which I didn't see on previous visits. I'll continued to stay at this property for future business trips.

  • Stayed: January 2013, travelled on business
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Thank Pandagirl501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Public R, Leiter Öffentlichkeitsarbeit at Gastwerk Hotel Hamburg, responded to this reviewResponded 4 February 2013

Dear Pandagirl501,

Thank you very much for the kind words and feedback. We are glad to hear that you like staying with us and that you enjoy the individuality of our hotel.

We look forward to welcoming you back for your next business trip!

Kind regards,

Your Gastwerk Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gastwerk Hotel Hamburg

Address: Beim Alten Gaswerk 3, 22761 Hamburg, Germany
Region: Germany > Hamburg > Bahrenfeld
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites
Hotel Style:
#9 Business Hotel in Hamburg
#12 Luxury Hotel in Hamburg
#14 Romantic Hotel in Hamburg
Price Range: £99 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gastwerk Hotel Hamburg 4*
Number of rooms: 141
Official Description (provided by the hotel):
Gastwerk Hotel – Hamburg’s first design hotel: Unusual industrial ambiance constitutes the perfect environment for living, working and relaxing. The original coal warehouse of the ancient gasworks now includes 141 Guestrooms, including rough red brick lofts and luxurious suites, a multifaceted conference area, the Restaurant Mangold, the L.BAR, as well as a Moroccan style SPA-area. A parking lot in front of the building and an underground car park is free of charge for our hotel guests. ... more   less 
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Also Known As:
Hamburg Gastwerk Hotel

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