I stayed there last June for three days. The city itself was beautiful but honestly a bit boring, but the hotel was definitely the highlight in Hamburg. It was well located (very close to the lake, the train station and subway station) quiet but definitely safe, clean and very cozy. The staff were very friendly as well. Overall, it is highly recommended!
There are also a few nice cafe nearby, and one diner by the lake where I had a terrible experience, even though many ppl seem to recommend it.
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