I arrived late at night after a long train trip and booked into the hotel; was very glad to see it was so close to the Hfb, great location. I was given my key to a room on the first floor and had paid extra for a single room with a Queen size bed. The room they put me in was a 'broom closet'. The bed was squeezed in the corner and you had to crawl up onto it to get into it, there was no way this was a Queen size bed! I was so knacked, I crawled (literary) into bed and went to sleep.
The next day I went down and said them I was not happy with the room. There was not even a desk and I was there for an appointment with a Professor from Hamburg University and could not do any work. I could touch both sides of the room when I stood in the middle, (do not settle on room 111). They did change me to another room, with a desk but once again, this was not a Queen size bed; lucky if it was double. The room was at the back of the hotel on the 4th floor but directly over the back area of a restaurant/pub where staff come out to smoke, talk etc. 4th floor and you can still hear everything that was said below, at all hours.
The breakfast was ERO$7.50 extra and I had it one each of the three mornings, coffee and cereal with orange juice. There was also rolls with cheese and sliced wurst. They cooked up scrambled eggs for those who wanted them, none for me.
The Wifi did not work and the receptionist was no help when I rung and asked about it? She was very uninformative or willing to offer suggestions to fix the situation. Needed it for work. My personal travel connection would also not work as it was counteracted by the non-existent hotel Wifi. Very frustrating weekend.
Look at other hotels in the area.
- Official Description (provided by the hotel):
- The historic Novum Hotel Kronprinz Hamburg Hauptbahnhof from 1892 is located directly opposite the main railway station in Hamburg in the Church Avenue and is an attractive location for business trips and short city trips. Stay at the Hotel garni close to the city and reach the shopping street Mönckebergstraße and the Lange Reihe in a few minutes. Venues, bars, and attractions can be reached easily from the main train station by public transport. ... more less
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- Also Known As:
- Kronprinz Hamburg Hotel Hamburg
- Kronprinz Hotel Hamburg
- Hamburg Kronprinz Hotel