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“cleanest hotel”

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Novum Hotel Savoy Hamburg Mitte
Ranked #254 of 317 Hotels in Hamburg
Hamburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“cleanest hotel”
Reviewed 24 January 2013

By far the cleanest hotel we have ever stayed. Reception was, except for one person, very accommodating. Drinks can only relate from a vending machine in the foyer. Shopping available until late next to the hotel. Train and subway almost next to the hotel.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Hansruedi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 reviews from our community

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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Eindhoven
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 December 2012

Stayed here a few night during my summer vacation with two friends.
We shared the top room with two separate beds and a sleeper sofa. The rooms was quite large with a nice bathroom which was quite modern.

Location is near the center however I felt that the neigbourhood wasn't that great at night, not so safe.
Hotel provided parking in their underground garage which was accessable 24/7.

Had a good stay overall.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Reinier S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rijswijk, Zuid-Holland, Netherlands
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2012

Everything was as expected, internet worked as promised, staff was friendly, room was good.
Area was pretty bad. Lot of prostitutes, beggars and junkies around. The walk from the main station was just a tad bit too far as well for me.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AJSprietsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannover, Germany
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 February 2012

Positive points first: staff was helpful and friendly at check in and later on. The location of the hotel is very central, just about 5 minutes walking distance to the central station and the main shopping street which also leads to the town hall and the Alster. The breakfast in the morning had a good variety and all food was tasty. Room, bathroom and all hotel facilities were super clean and with a modern design. And of course the nightly rate is pretty good for a central hotel in Hamburg!

The most negative point was the really uncomfortable bed. The mattress was so hard and the pillow almost non-existant. Though it was quiet, we didn't get much sleep because of these points. And the neighbourhood is indeed not the nicest, but we never felt disturbed by that.

Metered parking is available right in front of the hotel and is free from 18:00 to 8:00 (Saturday completely free). The hotel offers a garage for 10€ per night.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maschine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 23 December 2010

Pros:
It is in a handy location (5 minute walk from the main train station, 10-15 minutes to the Rathaus).
Clean, decent-sized modern rooms.
Excellent breakfast.

Cons:
It is in an area that includes many sex-shops and street-walkers (though we never felt threatened).
There were no tea/coffee making facilities in the room.
We had the world’s thinnest pillows.
The TV was small, old and didn’t have any international (non-German speaking) channels.
The hotel is characterless and the staff not exactly friendly.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, United Kingdom
Level 6 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 22 August 2010

A very nice hotel. It's strongest point is the proximity to the railway station. We only stayed one night and we wanted somewhere quick and easy to find. Okay, so it's in a seedy area, but if you do your research beforehand, you know that. There's lots of hotels on the same street. We were there on a Sunday night, so probably quieter than usual. Our room overlooked the main road and it was busy on the Monday morning, but not noisy. The double glazing is very good at cutting out the noise. No air conditioning, but again, you know that before you book up.

Yes, the breakfast is on the 5th floor, so what! It's in a lovely room, nicely decorated and the choice of food and drink is excellent. The ladies working there couldn't have been more efficient. The food and drink were replenished before one could even bat an eyelid.

Yes, the room was rather small and the furniture dark brown, but it was all very clean and had obviously been recently refurbished. The shower room had all we needed (there was a hairdryer too) and bedlinen and towels were fine. There was also a safe in the wardrobe, which was handy. All we wanted was a place to sleep with all the comforts necessary to make our stay pleasurable.

We arrived hot and tired, gasping for a cold drink. In the lobby is a great dispensing machine, which provided us with 2 cold beers, just what the doctor ordered. The reception staff were friendly and efficient. All in all, you cannot go wrong with this little 3* hotel.

Stayed July 2010, travelled as a couple
Helpful?
2 Thank RainhamJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2010

It's newly refurbished so the rooms are neat The continental breakfast was very good and the (daytime) Reception staff friendly.

What wasn't so good? On two seperate days i was woken at 9am by Housekeeping staff who wanted to clean my room - the second occasion they even returned after half an hour and tried to come in while i was in the bathroom! To top it off, that was the day i was checking out, so why they couldn't wait 2 hours until i left my room baffles me. Furhtermore, one day they didn't clean my room at all - despite the fact that i put the 'Please clean my room' sign on the door.

The last night i was there i returned late and two friends walked me back; they have worked in the hotel business - as do i - and wanted to see the hotel and my room. When we arrived the front door was locked and there was no-one to be seen. We waited outside in the cold and when a night Receptionist finally turned up, not only did he not apologise for having locked me out of my room, he then called up to the room five minutes later to find out how long my friends would be there! As if i had somehow tried to 'smuggle' them in. So i was embarrassed and made to feel like a criminal.

In short, i have never slept as badly in my life as i did at the Savoy Novum.

  • Stayed June 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yatest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Savoy Hamburg Mitte

Property: Novum Hotel Savoy Hamburg Mitte
Address: Steindamm 54, 20099 Hamburg, Germany (Formerly Hotel Savoy)
Region: Germany > Hamburg
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #254 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Savoy Hamburg Mitte 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Novum Hotel Savoy Hamburg Mitte is situated in the bustling district of St. George and has the traditional Metropolis cinema in the house. In the 5th Floor of the house is the breakfast room. In a few minutes you can reach the city center, the shopping streets and the Alster. In the immediate vicinity you will find a variety of museums, such as the Museum of Arts and Crafts and Art Gallery. For culture enthusiasts, the German Playhouse or the Ohnsorg theater offers a number of interesting ideas. On Spielbudenplatz on the Reeperbahn, in theaters and at the port you will also entertain diverse. ... more   less 
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Also Known As:
Savoy Hotel Hamburg

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