Cheap and cheerful Hotel in a really good location, max. 5 minutes away from the central station. Clean room and good breakfast. We would liked to have given 5 points but unfortunately on the day of our departure when we picked up our bags, one of the staff (a young turkish looking guy, working Monday evening around 6pm) assumed that we had taken the bottle of water from the room which is priced as 4 Euros because there was no bottle in the room. When we left the room in the morning the full bottle of water was still there, we never touched it. But you could see that the staff was not really convinced but in the end he let us go. He was very stroppy and when we left he just threw a unfriendly bye at us. You should really reconsider how some of your staff handle your customer service and treat your customers! And some new pillows would be nice too, no sleep at all on them.
- Official Description (provided by the hotel):
- The Novum Hotel Savoy Hamburg Mitte is situated in the bustling district of St. George and has the traditional Metropolis cinema in the house. In the 5th Floor of the house is the breakfast room. In a few minutes you can reach the city center, the shopping streets and the Alster. In the immediate vicinity you will find a variety of museums, such as the Museum of Arts and Crafts and Art Gallery. For culture enthusiasts, the German Playhouse or the Ohnsorg theater offers a number of interesting ideas. On Spielbudenplatz on the Reeperbahn, in theaters and at the port you will also entertain diverse. ... more less
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- Also Known As:
- Savoy Hotel Hamburg