Facilities and rooms were fine, breakfast was really great. Staff attitude was below ordinary. I practically had to snap my fingers in their faces to get their attention when I needed to check in and they wouldn't stop chatting with each other behind the counter, phones in hand. Not a good first impression and it continued on the whole stay. The hostel is massive to the point that you feel like you're a number, not a person, and perhaps this is why the staff exert a couldn't-care-less attitude. Location is a bit creepy if you're trying to find it on your own from the train station as you need to walk through a thickly treed parkland - not nice at night or early morning with the homeless guys around the place. Fine during the day though.
For the price and with the breakfast as its saving grace, I might stay here again if I'm travelling with someone, but alone I would not do it again.
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- Also Known As:
- Jugendherberge Auf Dem Stintfang Hamburg