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Reviewed 7 March 2017

I visited in January when the hostel was almost completely empty, so I can only report about the rooms. Good things first: reception was friendly, attentive, nice - i.e. perfect. Laundry was free, bring your own soap. On the other hand: the dorm room/floor were weird. Black painted walls made for a gloomy atmosphere. Elevator stops in the hotel area, so dorms are stairs-only. Comically/treacherously bad placement of light sensors included halfway down a staircase (so you had to find the first steps and start descending in total darkness) and mid-hallway. Four-person dorm room had a U-shape with a single dim light at one end, and each bed had a lamp that was not directed enough to read by but too dim to use as general lighting. Furniture / decor included a freestanding coat rack with hangers that can't be removed, three plungers mounted on the walls (yes really) and a flip flop screwed to the bathroom wall. While odd, it made me laugh, so it definitely came off quirky not unclean. Finally the beds have your head next to somone's feet with no separation. Overall - staff were great, building design was a pain.

Room tip: Just know what you're getting into and you'll be ok.
Date of stay: January 2017
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank BostonScienceGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Constance P, Guest Relations Manager at Superbude Hotel & Hostel St.Pauli, responded to this reviewResponded 10 March 2017

Ahoy!

Thank you for your honest feedback.
I am glad to read that the reception staff was up to your expectations, we all think that they do a great job there.
Regarding the elevator, there is only the upper floor that the elevator does not reach, the rest is connected unless, we have technical issues which we always resolve as quick as possible.
We always try to learn from feedback so the point you made with the lights is noted and if possible we always work on bettering the guest experience.
The decor is odd, you are completely right there and it also puts a smile on our faces, glad to hear that it also put a smile on yours!

Greetings from Hamburg,
Alice and the Superbuden Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2017 via mobile

Relaxed vibe in a great area of town with lively bars nearby. Staff were very friendly and the room has simple style but is comfortable and clean with nice en suite. It had USB sockets on the wall which is also a handy addition. If I was to find any fault (which is difficult) then I'd say that it would be nice to have glasses or even plastic cups in the room.
The common area is really nice and the superb "help yourself" bar and snacks helps to create a homely feel. There's a really good range of drinks and snacks too! You note down what you take and pay at check out.
I love this place.

Date of stay: January 2017
Trip type: Travelled as a couple
1  Thank geordiepav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile

Loved this hotel so much and sad we only stayed one night on a day trip from Berlin to see the Hamburg Christmas markets. Myself and 2 friends got an enormous room to start with and a roomy bath. In the evening you can chill in the lobby and order drinks at reception, in the morning there is a large breakfast buffet. We were able to walk to the St. Pauli market and back that night although it is pretty far from the main train station. Other perks we took advantage of: "spa" water in the lobby at no charge; umbrella from the front desk to borrow (which I managed not to lose!); blank ornaments with markers to decorate in the lobby to put on their tree or take home. Hope to one day make it back and stay again for longer.

Date of stay: December 2016
Trip type: Travelled with friends
Thank wunderwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016 via mobile

I stayed at superbude hotel and can honestly say it was great. Never stayed in a hostel before but you can't call the a hostel. Iv stayed in worse hotels in London. This is a great place either family friends or solo. The shower was great beds were comfy and room large. Service was also great. Would 100% stay again.

Date of stay: October 2016
Trip type: Travelled with friends
1  Thank Darren23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016

This hostel is very cool place with stylish rooms and lobby that situated in the heart of Hamburg. There is really friendly staff and perfect breakfast. This place matches to couples, solo and families as well. I definitely would recommend this place to my friends.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Constance P, Verkaufsleiter at Superbude Hotel & Hostel St.Pauli, responded to this reviewResponded 31 October 2016

Ahoi Anna,
it makes us happy to been able to make you & your friends happy..
That we´re now your favorite spot in Hamburg, makes us beside that more than proud...!!
THANK YOU..
Love & cu next time, Superbude

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