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“Cool hotel with naughty touches in the red like district”
Review of ARCOTEL Onyx

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ARCOTEL Onyx
Ranked #19 of 318 Hotels in Hamburg
Certificate of Excellence
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Cool hotel with naughty touches in the red like district”
Reviewed 2 September 2014

Good design hotel with quirky details ("pleasure pack" in room, the 2-people-toilet, mirror above the bed in the suite). Very central location, you almost forget you are right on the Reeperbahn.
Helpful staff.
Bar could be better, a little more trendy (there was a football cowed in the otherwise empty hotel bar).

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Romycth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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783 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 September 2014

Whether you are planning to enjoy the multiple bars and restaurants within the St. Pauli area or heading to the stadium to support the mighty St Pauli FC, this hotel is located in the perfect spot. The Reeperbahn have a much worse reputation than it actually is, I been on hols in this area a couple of times (during winter and summer times) and I have no complains. Also, the hotel offers all that is required to have a great time, facilities are great and staff is super-friendly. I have stayed in this hotel twice over the last 6-8 months and if I decide to return to Hamburg, I will definitely will stay here.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Victor O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 19 August 2014 via mobile

Unless you're very lucky, you will encounter numerous homeless people between the St Pauli u-bahn and the door of the Arcotel Onyx. Then you'll no doubt spot the sex cinema over the road and think 'Oh God - what have I done?! Take a deep breath. Count to ten. You've actually chosen well. Just don't go west!

The hotel is very modern from the outside and the inside is a soft version of boutique. Staff are friendly and all speak English. Rooms are clean, and communal areas are well laid out. Free WiFi, and a pretty good bar and cafe. It's also well insulated so you don't get woken up by partying down the street.

I don't know, maybe Reeperbahn is the kind of place the Village People would have loved but, unless you're looking to pay for sex or seedy related amusements, just look east to the beautiful park and harbour and know you got the best value hotel in the city.

Stayed August 2014, travelled solo
Helpful?
1 Thank christophersquiggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

This hotel has a very good price-quality. Very clean, good service, excellent location (turn left and you are on the Reeperbahn, turn right and you walk 1 minute to the metrostation).
Only the breakfast is overpriced, but the rest is just excellent!

  • Stayed April 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Ruben D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 August 2014

Although we did not spend a great deal of time at the hotel (only one night), it was a nice experience. The parking was secure and easy to locate, although cost 10 euros for 24 hours, but we expect to pay that price in a city centre. The receptionist spoke perfect English and was very polite and helpful, we declined a room upgrade but it was nice to be offered the choice. The room was spacious, clean, modern with a good bathroom and beautiful view from the window. Check in and checkout was speedy, although we did have to wait 10 minutes prior to going to our room as it was being inspected, but not a big deal at all. Overall a pleasant experience.

Room Tip: A room on a higher floor will give you a beautiful view.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2014

Great location near the harbour.
Large rooms, very clean and functional, nicely designed. Pillows not the best but stil ok.
Excellent breakfast buffet with waffles and almost anything you can think of (not cheap though), best tea I've had in years in a hotel.
Menu for room service very limited, don't rely too much on it.
Got a good deal so I found it was very good value for money but I trust it's not if you pay the regular price. Still, it is a great place to stay.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Laetitia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 August 2014

I stayed as a couple at the ARCOTEL Onyx last weekend. I paid € 143 for a room and when we arrived the lady behind the counter asked us if we wanted to take an upgrade to the 7th floor for an extra € 20. The room at the 7th floor was good but I doubt it was worth the extra € 20 (for which you can have two delicious cocktails at the clouds bar in the building next door :)). We did not have breakfast at the hotel but at a cafe nearby (café MAY) which has a great atmosphere and a very elaborate breakfast buffet for a great prize! All in all, good hotel.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gabrielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ARCOTEL Onyx

Property: ARCOTEL Onyx
Address: Reeperbahn 1 A, 20359 Hamburg, Germany
Region: Germany > Hamburg > St. Pauli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — ARCOTEL Onyx 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
The ARCOTEL Onyx Hamburg is located directly on the Reeperbahn, at Millerntor. With its semi-transparent elements, the hotel’s façade alludes to the popular and rare semiprecious stone which gave the hotel its name, and attracts a lot of attention in Hamburg’s trendy neighbourhood of St. Pauli. Located conveniently in the heart of the city, the hotel is the perfect starting point for trips to the harbour, the historical Speicherstadt warehouse district, and visits to musical and theatre shows. High-quality materials and functional design create an atmosphere of extravagance and exclusive flair in the hotel’s interior. 215 spacious rooms and suites provide the best of modern comfort for a new generation of guests demanding a new level of service. The entire hotel has WLAN internet access. Our BAR WIENER CAFE provides the perfect place to socialise in a sophisticated lounge atmosphere. Bar snacks, delicious home-made cakes and refreshing drinks leave no wish unanswered. Guests who want to relax and unwind have free access to the attractive spa and fitness area of the ARCOTEL Onyx. And our high-end seminar room is equipped with state-of-the art technology to create a professional meeting atmosphere. ... more   less 
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