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“Bring Your Earplugs”

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Le Meridien Hamburg
Ranked #29 of 318 Hotels in Hamburg
Certificate of Excellence
Boston, Massachusetts
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Bring Your Earplugs”
2 of 5 bubbles Reviewed 7 August 2014

As a long-time member of Starwood Preferred hotels, this Meridian was a bust. During our three day stay, the spacious lobby was more often than not crowded with small, boisterous children who climbed on the chairs, ran around the sitting area, and were ignored by parents/caregivers who were there but oblivious. This was all occurring directly in front of the reception desk and the concierge staff, but no staff members said anything or tried to manage this scene. At night, there were children running laps in the hallway on our "Preferred Guest" floor. We couldn't leave soon enough.

On a positive note, the breakfast buffet was good and the staff were excellent. But that alone won't lure us back.

Room Tip: If you must stay here, get a room as high up in the hotel as possible.
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank ArtHistoryLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Excellent 4 star hotel in Hamburg. Great location in a trendy central area along the lake. Good shopping and restaurants within minutes walk. Modern hotel with spacious clean and tredy decorated rooms. I had a room with a lake view which was also nice. Only small negative I would say is that for a hotel of this class, there were hardly any bathroom amenities. So I had to call down for a razor (which they did bring promptly) and there was no toothbrush/toothpaste kit. Great hotel and will stay there again, but that was a little bit of a surprise.

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

We recently stayed in this very modern and beautiful hotel. Very friendly reception. Rooms are modern light and airy. We opted for a suite with lake view. It was worth it. Almost.
The beds however are awfull. There is no top matress, which makes it very hard. Sleep quality is bad and you are tender in your back the next day. Appareantly none of the rooms have this. That is a shame and that is why we cannot come back to this other wise great hotel.
Breakfast buffet is excellent, just as you expect in this category og hotel i Germany.
Location is next to the lake, with little bars and restaurants along the shore.
It is a 10-15 min. stroll to downtown.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Andy-Dandy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

I have stayed in this hotel on a few occasions for business and now returned with my family for a weekend to explore Hamburg and go to a wedding. It was great; we had lovely rooms which are extremely well equipped with everything you might need from a kettle to an ironing station! The gym and pool are good. The location is excellent right on the Ausser Alster Lake and a few moments from Lange Reihe for bars and restaurants and not far from the Rathaus and other places of interest in Hamburg.

Room Tip: Lake facing rooms have the best views but you need to keep the balcony doors closed because of noise...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Emma647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
147 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed 22 July 2014

Good things about this hotel: Friendly staff, excellent location, and good quality of food breakfast.
Not good things about this hotel: Rooms look like from an Ikea bedroom catalogue: cheap decoration and really uncomfortable. My bathroom was not functioning properly and stunk every morning; Slow room service: when you call the reception or room service it could take long time until they finally answer the phone; Deficient room cleaning: my room was dirty when I arrive and it was not properly clean everyday; Internet connection is slow and electric outlets are only for European standards so please bring your own adaptor otherwise you can not charge your phone or use your computer. I am a Starwood platinum member and they didn't give me a good upgrade, what really disappointed me little bit but I was more disappointed about the standard of this hotel, where the pool is in the basement with no air circulation and with cool pool water. If you want to have a good view of the Alster, ask for high floor, otherwise you will see only trees and cars running in front of your window.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Viajeromundial007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, 30 July 2014
Dear TripAdvisor User,

Thank you very much for your very feedback! It is great to hear that we could satisfy you with our location as well as our friendly staff and service. We regret that that there were some issues as well like our room service, terms of cleanliness or answering the phone at the reception. Please be sure that I have already discussed your points with the responsible managers. Nevertheless we hope that we have the chance to improve this first impression.

It would be great to welcome you again at Le Méridien Hamburg!

Kind regards,
Andreas K.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 19 July 2014 via mobile

Elegant, clean, comfortable
Ideal for a good rest after a long working day. The breakfasts on the last floor are absolutely great and the view is breathtaking. Do not make the mistake to order room service for breakfast! The hotel is centrally located and perfect for a nice walk in the city center. Not very efficient the personal at the check in/check out and during my last stay they missed to book me the taxi as requested the night before which created quite few challenges the morning after at 8:00 am. But a part from this it is worth going and in my case... Coming back!

Stayed May 2014
Helpful?
1 Thank IlaBenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, 25 July 2014
Dear Guest,

thank you very much for your feedback @tripadvisor!

It is great to hear that you had at great time staying with us. We regret that check out did not went out as planned but please be sure that we will work on this issue.

We hope to welcome you soon again at Le Meridien Hamburg!

Kind regards,
Andreas K.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

Hotel is just next to Alster Lake and walking distance to Main Railroad Station which is very good for a short time visit to Hamburg. If you find room service expensive, there are plenty of restaurants behind the hotel. You can join others to run alongside the lake if you like running or you can simply enjoy the beautiful scenery while sitting on the bench. Gym is available, however it is not enough for heavy trainers and it is quite small and needs a better air conditioning, Breakfast buffet is awesome but a little bit expensive which is €30. Room are quiet and beds are very comfortable to sleep if you are a freqıent traveller and needs a good sleep before your next trip. I really enjoyed staying here.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Meridien Hamburg

Property: Le Meridien Hamburg
Address: An der Alster 52 - 56, 20099 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Hamburg
#17 Business Hotel in Hamburg
#18 Family Hotel in Hamburg
#25 Luxury Hotel in Hamburg
#32 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Le Meridien Hamburg 5*
Number of rooms: 275
Official Description (provided by the hotel):
Le Meridien Hamburg, idyllically situated at the Outhern Alster lake in the trendy district St. Georg offers 275 rooms including 14 suites (with Alsterview). All rooms provide LED-TVs and high-speed internet. Free daily newspapers and tea + coffee preparation facilities are featured in the Le Meridien Hamburg's air-conditioned rooms + suites. All throughout the hotel guests can receive complimentary Wi-Fi access. Bathrobes and high-quality toiletries are provided in the elegant bathrooms. Innovative variations of Mediterranean cuisine, inspired by Hanseatic style are served in the restaurant Le Ciel on the 9th floor of the hotel with a panoramic view of the Outhern Alster lake. Guests are offered a free boat trip on the Alster as part of the Unlock Art™ Programme. The hotel spa "Emotion Spa" with a fitness center offers various possibilities for recreation + relaxation. Le Meridien Hamburg owns 13 conference rooms with an event area of total 721 m². Discover ,,Meetings with a View"- conferences and events with a breathtaking view of the Alster lake. ... more   less 
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Also Known As:
Le Meridien Royal Hamburg Hotel Hamburg
Meridien Royal Hamburg
Hamburg Le Meridien

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