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“Well located hotel”

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InterCityHotel Hamburg Hauptbahnhof
Ranked #80 of 319 Hotels in Hamburg
London
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Well located hotel”
Reviewed 1 February 2008

The location of this hotel couldn't be beaten. It is located right outside of the Hamburg main train station. Shops and restaurants are all nearby too. The rooms in the hotel are all very modern and clean. They also provide free public transportation tickets which is a great help to get around the big city. Would recommend this hotel.

  • Stayed December 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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416 reviews from our community

Traveller rating
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    93
    25
    5
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42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Berlin, Germany
Level Contributor
212 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 666 helpful votes
Reviewed 18 November 2007

The hotel is located right across Hamburg's Main Station, but, although on a broad, busy road, its perfect sound insulation keeps every kind of noise out.

We had a top floor room with nice views towards the railtracks and Hamburg's Aussenalster. Upon arrival, fruit, water and a free cocktail voucher awaited us, due to my Steigenberger (InterCityHotel's mother company) gold card and a bottle of Champagne as a compensation for a horrible previous stay at InterCityHotel Goettingen.

Everything was spotlessly clean, bedroom and bathroom large enough. LAN-Internet access is provided, but not free of charge. There is however a free Internet terminal in the lobby.

The hot breakfast buffet left nothing to be desired, although the breakfast room was quite crowded and noisy due to several large groups. Staff however coped with the situation.

Just two minor downpoints: the three energy saving lamps never really managed to lighten up the room and the hydraulic two-story underground parking system (12 EUR per day) may be space saving and state of the art, but had to be operated by a front desk member, which always took some time.

  • Liked — Free Public Transport ticket included in room rate
  • Disliked — Weak light bulbs in room
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JanBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 September 2007

I stayed in this hotel at the start of August. It's a small hotel, looks really modern - real business/exe type place. Rooms were spotless and a decent size. The food in the restaurant was great and really reasonable proce wise. We were given a public transport pass by the hotel, used it once to go to the harbour on the U-bhan (metro) and we didn't have to show it to a conductor/ticket desk. The location is perfect for shopping, 60seconds from a great shopping street and mall. The main clubbing area is a short taxi ride away. Great city, friendly people, fantastic food (fresh sandwichs and cakes at every shop corner). Hotel was a perfect choice.

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank RebelCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 14 July 2007

Location is excellent - right next to the Hauptbahnhof. Prices are reasonable. The free transport around Hamburg is very useful.

A single room means just that. A single bed with one pillow. A bit mean I thought. The rooms are very clean and modern but totally bland and forgettable. You could be staying just about anywhere in the world. The moment you close the door behind you, you will have forgotten it.

Bathrooms again are very nice and modern. No individual toiletries. Just those soap dispensers on the wall.

The televisions show thirty channels of German dross. Only one English channel : CNN news. Pretty poor show considering a large number of English speaking tourists were staying at the hotel when I was there.

Despite advertising AC in the rooms, it wasn't switched on when I stayed there in July. They gave me a fan.

Definitely a curate's egg of a hotel.

  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Col1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 7 May 2007

Positive comments:
I agree with all the nice things said in previous reviews about this hotel. Can’t say more. We have stayed at InterCity in Frankfurt last year and experienced extremely small room and “cold and unhelpful" staff. As such we had low expectation for the Intercity in Hamburg. However when we got there, we were very surprise by the quality and size of the room, front office's friendly service and even the breakfast spread. The Hamburg joint is better is its sister hotel in Frankfurt, in fact it’s a major improvement! Consider the price of hotels in Hamburg, this is great value for money and the free ticket for trains & buses for the length of stay is helpful.

The only negative comment is the noises from the street; the sound proofing could be improved.

We paid 85.00 EUR for a double room during high season with hotel.de. There’s an additional 13.50 EUR per person for breakfast.

Advice:
Book early, this is a popular hotel. Hotel.de always seem to have a better price for this property (and they send you sms & email to confirm the reservation)

  • Liked — Location location location
  • Disliked — Noise & the super thin pillows
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank KarenHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reston
Level Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 27 March 2007

If you're arriving in Hamburg by train, it's hard to beat the InterCity, located close to the main station. The hotel is upscale and quite comfortable. The only flaw I noted was that Internet access, on a single terminal in the busy lobby, was extremely expensive and inordinately difficult. (I needed a harried clerk's assistance several times to climb through various password requests, all while the meter was ticking.)

  • Stayed February 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank rcepuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 5 February 2007

Booked this hotel from Ebookers. Good value deal, 74€ per night with buffet breakfast for two. From hotels own website the cost was 120€ for same night and for that rate it´s better to book Intercontinental Hamburg than this one.

This is very basic, clean and ordinary hotel with nothing special. Everything works, bathroom is good but twin room is bit small.
Twin beds were together but they are removable though. Bed is only 80cm (160cm together/ queen size bed) wide so not that comfortable to sleep but for this price in Hamburg it is ok.

Reception service was polite and helpful but restaurant service was rude. I have travelled a lot and have good manners and social skills. But these waitresses weren´t interested about customer service nor polite conversations. But I ignored that scene and enjoyed breakfast wich was good. Plenty of choises.

Overall this hotel is good standard and I recommend to get nice deal for this one if you are planning to stay here. Otherwise I recommend Intercontinental.

If coming from airport (Fuhlsbüttel) or main trainstation walk 1,7 km ( 1 mile) from south station to north station (Hauptbahnhof Nord) and you find this hotel. Also main metrolines are at South Station (Hauptbahnhof Sud) so one can determine if this hotel is really situated at Haubtbahnhof as they state in their hotel overview.

Stayed January 2007
Helpful?
8 Thank Huuhkaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterCityHotel Hamburg Hauptbahnhof

Property: InterCityHotel Hamburg Hauptbahnhof
Address: Glockengiesserwall 14/15, 20095 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Hamburg-Altstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#56 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — InterCityHotel Hamburg Hauptbahnhof 4*
Number of rooms: 155
Official Description (provided by the hotel):
The InterCityHotel Hamburg Hauptbahnhof is situated centrally in the city of Hamburg, between main station, Monckebergstrasse, Kunsthalle and the Alster. Good connections by local public transport make it possible to reach all of the most important places quickly and comfortably, such as the Fish Market, the harbour, the Reeperbahn and many museums as well as the numerous shopping centres and places of entertainment. With a distance of only 2 km, the exhibition grounds are also in reach of the InterCityHotel in the centre of Hamburg. The FreeCityTicket for Hamburg included in the price of your room serves as your ticket for the free use of local public transport throughout the whole of the Hanseatic city, the surrounding area and the HADAG Elbe ferries. The comfortable InterCityHotel Hamburg Hauptbahnhof with its 155 convenient sound-proofed rooms and individual settings for the air conditioning, is already the second InterCityHotel in the hanseatic capital. The 5 conference rooms which are combinable in part and offer a maximum in daylight and state-of-the-art technology, cater for up to 90 conference participants. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Hamburg

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