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“Great Hotel - lovely breakfast - modern but overdesigned rooms” 5 of 5 bubbles
Review of Novotel Hamburg City Alster

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Novotel Hamburg City Alster
Ranked #47 of 318 Hotels in Hamburg
Certificate of Excellence
poulton-le-fylde
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great Hotel - lovely breakfast - modern but overdesigned rooms”
5 of 5 bubbles Reviewed 7 July 2011

The hotel cannot be faulted on cleanliness or efficiency. reception staff were excellent and assisted with early booking following arrival off a ship. However room is odd with separate toilet without hand washing facilities in the toilet. You have a little walk to wash your hands into the main bathroom - poor design as toilet is next to door and some guests unlikely to make thew walk to second bathrooom.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank easyjet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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962 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Istanbul, Turkey
Level Contributor
119 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 bubbles Reviewed 26 April 2011

Novotel, is a good choice when you are travelling to Hamburg for just business.
The hotel is not far from the city, have a subway station right in front of the gate.
There are no significant attractions around but if you will be busy with meetings and come to sleep after dinner, it provides large, clean, convinient rooms.

Room Tip: The rooms facing the backyard are more peaceful
See more room tips
  • Stayed December 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank meetjoeblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 26 April 2011

Very nice hotel and room was wonderful and very courteous staff. I will definitely high recommend this hotel to anyone travelling to Hamburg. Very close to public transportation. And very close to downtown.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 20 February 2011

Good hotel, where you get what you expect. Easy access and parking. Well situated to leave in the morning for most Hamburg areas.

  • Stayed February 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 20 January 2011

Not a bad looking hotel, spacious lobby, small bar area, polite staff. I had trouble with my room keycard and had to have it redone 3 times before it worked, but the hotel staff made sure it was a painless procedure. The room was medium sized, double bed and small sofa - but was a smoker's room and smelled like it. Shower and bath were fairly new, but shower door was configured so that it opened far into the bathroom, making entrance and exit dificult. Also the positioning of the door guaranteed that water would spill onto the floor when it was opened. The bed was uncomfortable, with a thin mattress and very small pillows. Internet was available but for 10 Euros a day, 6 Euros for 3 hours or 2.50 for 15 minutes. Minibar prices were very high even by minibar standards - small bag of crisps was 3 Euros, as was a tiny can of Coke. The neighborhood surrounding was a bit strange, very dark at night and hardly any restaurants around. I would not necessarily recommend this hotel, but at 99 Euros per night (single) it was comparatively inexpensive.

  • Stayed January 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MikeJameson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 8 November 2010

Nice business hotel, rooms are simple and clean. hotel. Good breakfast selections. Perhaps they should assign more staff at the front desk when there is a flock of guests for better service.

  • Stayed October 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Hamburg City Alster

Property: Novotel Hamburg City Alster
Address: Luebecker Str. 3, 22087 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#42 Business Hotel in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Official Description (provided by the hotel):
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel

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