We arrived at the hotel a before noon and that meant that our room was not yet ready. The X box in the lobby kept the kids busy while our room was being prepared. We were led to our room a little before noon. We had a family room. Quite spacious for four of us.
The location is OK, but there are other better located hotels that we saw on the way. But in any case it is easy to approach and public transport is available nearby. The breakfast was average and nothing to write home about.
The staff was pretty friendly and helped us in getting taxis and planning our days. Lots of eating places nearby. Especially the night street that is easy to walk to from the hotel and have a god collection of restaurants and bars and street stalls. Once again all credit to the helpful staff.
Overall we enjoyed our stay here. I would definitely recommend this hotel to families.
- Official Description (provided by the hotel):
- The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more less
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- Also Known As:
- Novotel Hamburg Alster Hotel Hamburg
- Accor Hamburg Alster
- Hamburg Novotel