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“Good hotel for a few days”

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Novotel Hamburg City Alster
Ranked #50 of 318 Hotels in Hamburg
Paris, France
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good hotel for a few days”
Reviewed 28 July 2010

The Novotel in Hamburg is located in a great place near to the famous river Alster, where you can find a lot of shops, restaurants and bars. My room was not so big but very clean and tidy. The furniture was made of high quality materials like noble wood. For a few days (and of course for a business trip) I just can advise this hotel in Hamburg!

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swantjetomalak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
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Kassel, Germany
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 3 July 2010

Was there for 3 nights on business. Novotels look the same everywhere, so no surprise here. I have chosen this hotel during a hot week in summer primarily because it has aircondition which is quite rare in Hamburg. The location is not that good and the name "Alster" is misleading because the hotel is actually quite a distance away from the Alster. There is a subway station right in front of the hotel to get to the city centre. Walking would be a bit too far and the neighbourhood is not that nice.

The room was ok with good blackout-curtains and a large LCD TV. The toilet is separate from the bathroom. However, the design of the room is very bland and uninspiring and the comfort of matress, duvet and pillow is below the standards of a four star hotel.

The best thing of my stay were the breakfasts. They even have fresh waffles, cakes and superb salmon (smoked or graved). The only improvement I could think of here would be to offer fresh orange juice.

Overall, the rates for this hotel are quite high (the normal rate is around 125 EUR per night plus 18 EUR for the breakfast) and the location is not the best. They also charge extra for internet, parking and the minibar is very expensive as well. If my staying wasn't during hot weather, I would probably stay elsewhere.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cb0079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Münster
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 June 2010

very typical business hotel in Hamburg, proven standard that ticks all the right boxes a business traveller has come to expect. It's clean, new or recently renovated, has nice rooms, business amenities like WLAN, business center or conferennce, Sports area, a bar and a restaurant, friendly stuff, international breakfast, you name it. Close to the "Alster" which means central location (if there is such a thing in cities like Hamburg)

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heterocephalus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
Reviewed 6 June 2010

We stayed here on a visit to Hamburg. It is about 3 stops on the U-Bahn from the heart of the city with the stop right outside the hotel. It takes about 20 mins to walk from the central station. Overall, we couldn't fault the hotel. We had a room at the back which was quiet. The beds were typically German and hard. The breakfast was expensive at 18 EUR. We had no problems and would recommend it for a stay in Hamburg.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thomson456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plantation, Florida
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 31 May 2010

This hotel is in a great location, the underground station, Luebecker Strasse, is just steps away from the front door, 3 minutes to the center of town! Within 5 minute walk you have access to about 30-40 great restaurants in the chic St. Georg district.

The hotel is modern with great attention given to details. Spacious, clean and efficient rooms; nice park views, great beds and room amenities (in-room safe, toiletries, coffee/tea/cocoa); free continental breakfast, free daily newspaper, a wellness center on the 5th floor with steam and sauna, nice lounge in the lobby, free internet, free parking.

They even provide gifts to their guest….chocolates, apples for the adults, stuff animals and other toys for the kids – when was the last time you saw this from a hotel?

The only negatives was the limited English of the front desk personnel and the fact that this can have bad consequences like being told that a local call was .50€ and when I checked out the charged over $22.00€ for one local call (I was charged per minute plus taxes and surcharges)!!!

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2010

On arrival:
Easy to park your car. You can use the garage belonging to the hotel. Not cheap (25 eur for 24 H), but cheaper than some alternatives in the city. We parked in a normal parking bay just outside the hotel. We checked with the hotel to make sure it was legal. And it is, and for free as well.
If you arrive by train, take the U-bahn direct to the hotel (just outside the door).
Staff at reception friendly and happy to give away advice for tours, sightseeing etc.

The rooms:
Stayed in a standard room. Very nice and modern. Safe, minibar, tv, nice beds etc. Nothing to complain about.

Getting around:
Access to the infrastructure is perfect. As mentioned earlier, the U-bahn is just outside the door. That will take you around all major parts of the city.

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy_Lewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 January 2010

Fantastic Business Hotel in Hamburg. You get a cab any hour of the day or night within 2 minutes.

  • Liked — Convenient Location
  • Disliked — N/A
  • Stayed January 2009, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank theknight16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Hamburg City Alster

Property: Novotel Hamburg City Alster
Address: Luebecker Str. 3, 22087 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#40 Luxury Hotel in Hamburg
#42 Business Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Official Description (provided by the hotel):
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel

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