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“Highly recommended”

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The Rilano Hotel Hamburg
Ranked #78 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 6 May 2012

Don't be put off by the slightly drab outward appearance of this hotel. It's location, on the banks of the Elbe and opposite a lovely part of Hamburg (Blankenese) and within 45 minutes up the river by ferry (every 15/30 minutes) through the amazing Hamburg dock area, to the centre of the city, is superb.
The hotel has a very pleasant atmosphere, the facilities are excellent and all the personnel and competent and welcoming. It's worth spending a few euros extra to get a room overlooking the river, watching a steady stream of ships and the occasional cruise ship sailing past within 100 metres past your bedroom window!
Only tried the breakfast, which was excellent.
Car parking is €8 a day, but this cost appears to be only for non-residents; in other words, it's free!
Personally I found the distance from the city centre to be no hinderance; if on business in the city then maybe, otherwise the journey is a part of the special flavour of the city.
Surprisingly, I found the cheapest rates were on the Rilano Hotel website rather than the usual online travel agencies.
Will certainly be visiting this hotel again.

  • Stayed: May 2012, travelled as a couple
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Thank BritneyNorthGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 8 May 2012

Dear BritneyNorthGermany,

thank you so much for your positive feedback. Great to hear, that you enjoyed your stay at The Rilano Hotel Hamburg.

Most of our guests are impressed by the location of the hotel. The wonderful view and going by ferry to Hamburg is really very special.

We are looking forward to welcoming you very soon again at The Rilano Hotel Hamburg or maybe at one of our other Rilano Hotels & Resorts.

Best wishes,

Your Rilano Hotels & Resorts Team!

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81 - 87 of 374 reviews

Reviewed 2 March 2012

Great Hotel. Fantastic room. Service was also tops.

  • Stayed: February 2012, travelled on business
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Thank Oscarik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 26 March 2012

Dear Oscarik,

thank you for your positive feedback.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Kind Regards,

Your Rilano Hotels & Resorts Team!

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Reviewed 15 February 2012

Stayed an over night in this hotel, with breakfast included, at a corporaate rate for eads employee.
Employee were very efficient for check in and check out, and kept our luggage safe until the time of our flight.
It is isolated from the city, but calm and nice bar/restaurant.
Ferry is at the bottom of the back hotel (Ruckpark). Either number 64 or number 62 ferry brings you to the other side of the river, where you can walk, or take subway, to go around.
Wifi available in the lobby. Internet with cable available in the room.
Wi-fi would be appreciated in the room, and also a boiling machine in the room.
Bedding was very comfortable and the shower has the right power and hot water.
For sure I will stay agin in this place on my next business trip.

  • Stayed: February 2012, travelled on business
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Thank Mayimei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 18 February 2012

Dear Mayimei,

thank you for your positive Feedback. It is nice to hear that you enjoyed your stay with us. You are quite right - the hotel is not located downtown, but the city centre of Hamburg is easy to reach by public transportation.
Also thank you for your suggestions for improvement.
We are really looking forward to welcoming you very soon in one of our Rilano Hotels&Resorts.

Kind Regards,

Your Rilano Hotels&Resorts Team!

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Reviewed 29 January 2012

Staying here for one night, seems nice so far - had dinner in the restaurant, found the food ok but quite pricey.

I will be staying in Hamburg for 5 days a week over the next 6 months, not sure if I'll be doing it here yet! It is quite a long distance from the airport, but since I am here for Airbus I suppose it would only mean doing that journey twice a week. Not sure how much fun the surroundings are though. Might be worthwhile writing a clear route description on how to find this with public transport.

Bathroom, bed, staff, etc. All what you can expect in a hotel like this. English has been very decent so far as well.

  • Stayed: January 2012, travelled on business
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Thank AJSprietsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 8 February 2012

Dear AJSprietsma,

thank you for your positive feedback! For us it is very important to serve high quality food and beverages - the prices of course reflect the quality.
By cab it is a 40 minutes drive to the hotel, with public transportation it takes about one hour. The hotel can be reached easy by ferry - the stop is just in front of the hotel. From the hotel, Hamburg city can be reached by ferry within 40 minutes.The hotel is located in the nice district Finkenwerder - there are also a few pubs and little shops. A detailed journey description is planned for our website, but if you need it before, please let me know.

We are looking forward to welcoming you very soon at The Rilano Hotel Hamburg - maybe for the next 6 months?

Best wishes,

Your Rilano Hotels&Resorts Team!

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Reviewed 13 January 2012

The room was big, overseeing a parking lot, but the more expensive ones would be overseeing the river.
The hotel are classic in a low key kinda way. Live pianist music on the night we spend there.
The morning buffet is a must! Everything imaginable from bacon, danish, pancakes, cereal etc. Would absolutely recommend the hotel. The only con is the distance to Hamburg city, you have to cross the tunnel and that easily takes an hour or more is push our. Also the area is industrial which doesn't make it ideal for taking a walk.

  • Stayed: November 2011
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Thank stjerneskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 23 January 2012

Dear Stjerneskin,

thank you for your positive feedback - we are really happy to hear that you enjoyed your stay at The Rilano Hotel Hamburg. You are right: the distance to Hamburg City is not the shortest, but with public transportation it is easy to reach downtown.
We would be very happy to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best Wishes,

Your Rilano Hotels & Resorts Team!

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Reviewed 6 January 2012

I'm using this hotel quite regularly. It's just perfect, if you need to go to Airbus. Clean rooms, quality beds, good bathroom and a good restaurant.
If you're planning a non business trip, the hotel might be not so a good choice if you want to go down town - even if the hotel has its own ferry terminal.

  • Stayed: October 2011, travelled on business
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Thank zum_fettigen_joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

Nothing has changed since my last visit at the Rilano. I refer you to my previous review. However, I would say that is a positive thing: the good level of the restaurant (especially the breakfast) and the clean & adequate rooms make it the best hotel for Airbus business visitors. Staff is very courteous.

Only negative note: I had synthetic, lumpy pillows. I hate those - I am a feather pillow man. I didn't try to get them replaced, so don't know if they have different ones...

  • Stayed: December 2011, travelled on business
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Thank Frédéric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie M, Manager at The Rilano Hotel Hamburg, responded to this reviewResponded 23 January 2012

Dear Jagooah,

thank you for your very positive feedback. We are very happy to hear that you had a pleasant stay at The Rilano Hotel Hamburg. Concerning the pillows: in the near future we will also offer feather pillows - please just ask upon your arrival.

We are looking forward to welcoming you very soon in one of our Rilano Hotels & Resorts.

Best wishes

Your Rilano Hotels & Resorts Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Rilano Hotel Hamburg

Address: Hein-Sass-Weg 40, 21129 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Business Hotel in Hamburg
#47 Romantic Hotel in Hamburg
#55 Luxury Hotel in Hamburg
Price Range: £71 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Rilano Hotel Hamburg 4.5*
Number of rooms: 170
Official Description (provided by the hotel):
The quiet located 4-star The Rilano Hotel Hamburg offers a terrace overlooking the river Elbe and Blankenese, a beachbar, a private pier directly in front of the hotel as well as a 24-hour-SPA. The Airbus headquarters are in immediate vicinity. All rooms of the non- smoking The Rilano Hotel Hamburg are air-conditioned with flat-screen TV, laptop safe, hair dryer, private bathroom and free WIFI up to 100MB. A lot of rooms enjoy direct river views with panoramic windows. Guests also benefit by 4 free drinks from the minibar every day. On the top floor you will find the SPA. From here you have direct views on the Airbus headquarters. A Finnish sauna and a gym with equipment from Technogym belong to the SPA. Free WIFI up to 100MB is available everywhere in the hotel. In the restaurant River View you can enjoy our rich buffet breakfast as well as regional and international specialties. The Fusion Bar, the summer terrace and the beachbar complete our gastronomic concept. With a total of 170 rooms and suites as well as conference facilities up to 220 persons it is the perfect hotel in Hamburg for business and leisure travelers. ... more   less 
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Also Known As:
Worldhotel The Rilano Hamburg Hotel Hamburg
Golden Tulip Hamburg
Hamburg Golden Tulip

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