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“Stay away! No hot water.”
Review of Hotel Kieler Hof

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Hotel Kieler Hof
Ranked #223 of 319 Hotels in Hamburg
Helsinki
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stay away! No hot water.”
Reviewed 21 August 2008

The hotel is in a good location near the Hauptbahnhof and has decent, if a litte worn-down rooms.

But we'd recommend travellers to STAY SOME PLACE ELSE- or at least avoid the room with shared showers. There's only cold water (with the occasional splash -like for 5 seconds every 3 minutes - of boiling hot water). Complaining to the hotel staff doesn't help. Even though we notified many staff members, they each came up with different explanations and excuses. (One even tried telling us there always was a problem getting warm water in Hamburg. Oh come on.) Even though we stayed for several nights there were no improvement, just more excuses and staff members telling us the showers worked perfectly. Well, they do not.

Furthermore, on the second day of our stay we were asked in the reception to make our payment for the room - wich we had done the day before. It didn't take very long to convince them we'd already paid - but even so, it's not acceptable to even try to make hotel guests pay twice.

That said, the rooms are ok, the sheets clean and the hotel felt quite safe. But over 60 euros/night for a double room with only ice-cold shared showers is not worth it. Spend a little more and stay some place better!

  • Liked — The location and that the room was cleaned every day
  • Disliked — Showers not working. Not good value for money. Seedy neighbourhood with open street prostitution.
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
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Additional Information about Hotel Kieler Hof

Property: Hotel Kieler Hof
Address: Bremer Reihe 15, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Amenities:
Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #223 of 319 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Hotel Kieler Hof 1.5*
Number of rooms: 25
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