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“Good hotel”
Review of ARCOTEL Rubin

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ARCOTEL Rubin
Ranked #64 of 319 Hotels in Hamburg
Reykjavik, Iceland
Level 5 Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Good hotel”
Reviewed 15 August 2014

The hotel was a perfect choice for my trip to Hamburg. I got a good price without breakfast and the location couldn't be better for my plan. For those who smoke they still have some smoking room type for you. Staffs were helpful. The room and the furnitures layout were good, I love the idea of having a long build-in to the wall table under the tv screen, so you have plenty of surface to work on. Bathroom was clean complete with amenities. You also have your safety box and minibar in the room, but unfortunately no tea/coffee making facilities. It takes just around 10 minutes walking from Hamburg central station,where the train from the airport (S1) stops. The Lohmuhlenstrasse station is even closer to the hotel.
I agree with some of the reviews about Steindam area in the night, can be a bit intimidating but was not a problem though. I had a good stay in this hotel.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DenLilleHavrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 19 August 2014
Dear guest,

We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. Furthermore we would like to inform you that we provide tea/coffee making facilities upon request. We are really looking forward to your next visit here.

Your sincerely,

The Team of the ARCOTEL Rubin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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687 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Switzerland
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 August 2014

We were there for a enjoiable weekend in Hamburg. Hotel is located in a nice area (St.Georg) not far from downtown, at few minuts walking from main railway station and close to a nice street (die lange Reihe) with plenty of resturant and lovely places perfect to get leasure. Very welcoming lobby with kind and supportive staff. Rooms are very clean, silent and well equipped. On the top floor a small training center with sanua and good city view can satisfy also sportive people. As total feedback: highly reccomended.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Fabio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 15 August 2014
Dear guest ,

Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.

Kind regards,

Your ARCOTEL Rubin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashburton, Canterbury, New Zealand
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014 via mobile

If you are not a fan of red light areas or areas with a strong middle eastern presence this hotel location could be a bit overwhelming. Glad I was with a group as several of our walks on local streets left us quite intimidated. The hotel itself was lovely and great to get a reasonably priced hotel with air conditioning.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helene d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 9 August 2014
Dear guest ,

Thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.

Kind regards,

Your ARCOTEL Rubin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlestown, Nevis
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

We made a family trip to Hamburg and had the best weekend ever! We celebrated the 50th birthday of my father in law and the staff at the Arcotel were super friendly and helpful. Everybody tried to work as hard as they could to mke us feel welcome.

When we arrived with our minibus we realized that the bus is too big for the garage of the hotel. So we went inside to ask for options. The lady at the reception gave us many tips and was really helpful.

The breakfast selection was good. The rooms were modern and clean. The bar on the first floor was nice.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Conny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 23 June 2014
Dear guest,

Thank you very much for leaving your feedback on tripadvisor. We truly appreciate your Feedback in order to continuously improve our service and standards.
managers.

The entire ARCOTEL Rubin team is very glad to know that you enjoyed your stay with us.
It is a pleasure to read that we met your expectations in regards to the standards of the hotel.

Your comment is a great motivation to our team to keep up with the professionalism and service.

We would be delighted to be of any assistance in the future should your travel plans lead you back to the Hamburg area.

Kind regards,

The ARCOTEL Rubin team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trondheim, Norway
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 June 2014

Fresh and spotless rooms, although not the most spacious. Reception was friendly and spoke good english. Under the hotel there is a 3 story parking garage that will charge you appx 13€ per day. Very convenient if you are arriving by car! Subway to Rathausmarkt is only 100m walking, or you could walk along all the restaurants at "Lange Reihe" (Much more pleasant than walking along Steindamm).

Hotel has a gorgeous breakfast buffet. Highly recommended!

Room Tip: I got a room at the first floor. Large windows towards street meant privacy was a little compromised...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hakonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 16 June 2014
Dear Guest,

Thank you very much for your feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin.

Kind regards,

The ARCOTEL Rubin team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool. UK
Level 5 Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 13 May 2014

Unfortunately we could only stay one night at this hotel but it first class, the girls on reception extremely helpful, porter to take luggage to the room which was nice and spacious, one of the most comfortable beds we have ever slept in and the bathroom was pristine. The whole hotel was spotlessly clean and the highlight was the restaurant, we had dinner, breakfast and lunch and each meal was really great. I had a filet steak for dinner and it was cooked to perfection, certainly one of the best steaks I have ever had. My wife had rack of lamb and received 10 small cutlets again cooked to perfection. The soups and desserts matched the main course and the coffee was superb. Breakfast was excellent and also the lunch. The hotel is well located and you could not stay anywhere better than this. Superb. The group have hotels in other cities and we will certainly be using this group again

Room Tip: We had a room at the rear of the hotel which was very quiet but the restaurant was at the front of...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlanHBlackpool_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 14 May 2014
Dear guest,

We would like to thank you for the positive feedback you left on TripAdvisor. As we see ourselves as passionate hosts, it makes us very happy to hear that you utterly enjoyed staying at the ARCOTEL Rubin. We will forward your comment to the entire team.

We are really looking forward to your next visit here.

Kind regards,

The Team of the ARCOTEL Rubin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 27 April 2014 via mobile

Comfortable room, pleasant staff, very very nice breakfast and a reasonable price for a 5 night stay.

The room has lots of power outlets if you have to charge up lots of devices. Shower is powerful and hot. Free WiFi is OK for surfing but not streaming content.

All the reception, breakfast, bar and other staff were professional, friendly and effective.

The neighbourhood is fantastic and lively, not at all dangerous... For those of you with such delicate sensitivities that middle eastern people or gay people or the occasional sex worker appears so threatening, then I suggest you never leave your home.

From the middle eastern grocers, we got some really cheap and delicious fruit for snacking. There's a Lidl supermarket across the street for inexpensive provisions. The gay cafe Gnosa nearby is very nice and popular with everyone regardless of sexual orientation. The hotel is also across the street from a police station.


I'd love to return to this hotel if I go to Hamburg again.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank travelone123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myriam S, Manager at ARCOTEL Rubin, responded to this review, 30 April 2014
Dear guest,

Thank you so much for your detailed feedback on your stay at the ARCOTEL Rubin. We are very glad to hear that you had a great time in Hamburg. It makes us very proud to hear that were satisfied with your stay in our hotel. Please be assured that we will pass on your positive comments to our staff. We are really looking forward to welcoming you back in Hamburg.

Best regards from Hamburg,

Your teamof the ARCOTEL Rubin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ARCOTEL Rubin

Property: ARCOTEL Rubin
Address: Steindamm 63, 20099 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#47 Luxury Hotel in Hamburg
#60 Romantic Hotel in Hamburg
#67 Business Hotel in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. ... more   less 
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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