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“Hamburg Holiday”
Review of Hotel Nord

Hotel Nord
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Hotel Nord
Ranked #300 of 317 Hotels in Hamburg
Barcelona, Spain
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Hamburg Holiday”
Reviewed 22 February 2014

Very friendly and welcoming staff, always willing to help. The area is central but may be surprising at night and early am. We had no problems, except you need to be vigilant when walking on the sidewalk, lots of dogs going walkies.
You have to book breakfast 24 hours in advance but there are plenty of alternatives that have great breakfasts and opportunity to see people. We were very glad to stay there. Andrew

Room Tip: Very clean and bath was very good. We were on second floor and WiFi didn't work, there is no in...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank 27AndrewAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level 4 Contributor
40 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 November 2012

Cold rooms, bad heating (we both got sick), uneven floors, hookers outside, 20x70cm ventilation "hole" into the shared 1st floor shower viewable from the staircase = no privacy in shower. Garbage "corner" from bar(?) outside preventing ventilation through open window. Random room cleaning (they cleaned 1/3 of our nights stayed), stains on both mattresses, and 5-10cm gap between them. Heavy cigarette smoke smell in the hallways. Only cold water in the shared bathroom with annoying motion sensor for the light switch (it turns of the light after aprox 10sec!) so you have to wave your arms to get it going again. Showers water-beam fixed to the tightest "blast" setting. I have never written a hotel review before, and never checked out 2 days early and switched to another hotel before this, and Ive stayed at some shady places.The hotel was very central tho, close to the hauptbahnhof, to say something positive.

Room Tip: Not room 19.
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  • Stayed November 2012, travelled as a couple
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    • Service
Helpful?
5 Thank mrcarlsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hamburg hotels

London, United Kingdom
Level 4 Contributor
32 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 April 2011

Only making a booking with Hotel Nord if you have time to spend trying to find somewhere else to stay after you arrive in Hamburg!

I booked a month ahead using one of the big online booking services, and then phoned and e-mailed (in English and German) a couple of weeks ahead to confirm a booking for two beds and a late arrival, which Hotel Nord said was OK. However on arrival they wanted cash up front, which should have set alarm bells ringing, as well as an extra EUR30 as deposit for the key (I've had this in a hostel, but not anywhere with pretensions to be a hotel).

They then gave us a room with one bed, not the two I had booked. When we objected and showed the booking again the receptionist shrugged and said that, instead of objecting to one of us having to sleep on the floor, we should just be grateful that there was a shower, as while the booking was for two beds, we hadn't requested access to a shower when we booked!

They claimed to have no other rooms or beds. They must have known this well in advance, yet had not bothered to give us the opportunity to cancel. I guess they knew our booked late arrival would mean it would be too late for us to set about finding somewhere else, so they would get our money.

They refused a refund, even when I suggested we get only 50% back as they had provided 50% of what was booked. The manager supposedly could not be contacted at all, ever, except by e-mail.

Also, while Hotel Nord is indeed very close to the station, the linking street is very seedy , - neighbouring businesses are not exactly "family friendly", and accessing the hotel involves getting past undesirables on the doorstep drinking from bottles. People might feel very uncomfortable there, especially lone travellers.

There was also a mouse trap under the bed, make of that what you will.

In short, this hotel cannot be trusted to honour bookings, so should be treated as a last resort, perhaps if the hostels are full.

Room Tip: Stay somewhere else!
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  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank i-woz-there
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Nord

Property: Hotel Nord
Address: Bremer Reihe 22, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Amenities:
Hotel Style:
Ranked #300 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Nord 2.5*
Number of rooms: 21
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