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“Most unusual amenities in the room!”

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Empire Riverside Hotel
Ranked #24 of 319 Hotels in Hamburg
Certificate of Excellence
Reviewed 3 June 2014

Enjoyed the view on the waterfront, the room comfort ant the most unusual amenities in the room in a nice bag saying "take me". Food and wine quality was poor and service was average, though. Slow check in and check out.

  • Stayed: May 2014, travelled on business
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Thank Agoefilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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151 - 157 of 1,222 reviews

Reviewed 27 May 2014

Very nice room with a wall-sized window towards the harbour (QE 2 in the docks) and the Elbphilharmonie (recommended); modern design with stylish lightning and very comfy beds; the bathroom was perfect. Don't forget to visit the rooftop bar "20up" with an amazing Hamburg harbour view.

Room Tip: Harbour view, 10th floor +
  • Stayed: May 2014, travelled as a couple
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Thank 37miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

The view is just breath taking, I have been in this hotel a few times and I always had view over the river/ harbor or the city of Hamburg. Make sure you request a room on the higher levels!

The breakfast is ok, service is average. Depending on how busy the breakfast is, it can take a while to get your coffee.

Room Tip: High Floor!
  • Stayed: April 2014, travelled on business
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Thank graf-gnatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Stayed here for a major conference at Hamburg Messe and was initially impressed by the functional room (less impressed by the rate more than doubling during the conference), and good breakfast (expensive - Euro 22 but I have paid more for less). When tested, you discover how blasé staff have become.
1) As a business hotel, internet access is important for guests. As with many hotels who have really not "got" the internet "thing"; there is a basic internet service available for free (of course there is no increase in room price to cover the "free" internet !) so when it stops working, who cares, after all you are getting it free.
2) Our team spent over Euro10k over the week but when it came to a few asking for late checkout a) different guests were given different checkout times and b) there was an automatic policy decision to charge Euro for a 2pm checkout - really recognises the business given at hiked rates. I estimate that 70+% of the residents checked out on Thursday/Friday 10/11th April, but that doesn't stop the the Empire Riverside from insisting on another Euro 40 for a 2pm checkout (my bill was over Euro1,000). Needless to say I changed my travel plans so I could check out on time.

Room Tip: Get the designated wheelchair rooms, they are twice the size of the standard rooms.
Stayed: April 2014, travelled on business
2  Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Stayed with a friend as we where going to a concert in Hamburg. Well situated in quiet surroundings near Reeperbahn, a short walk from the harbor. Minimalistic rooms with comfortable beds, twin beds not available though. VERY clean. Staff was very helpful when i lost my credit card, and let me pay by transferring the money online instead. Do yourself a favor and pay the extra euros for a room on one of the top floors with breathtaking views over Hamburg and the harbor. And of course have a drink in the pretty awesome bar on 21st floor. Spa and fitness was very small.

Room Tip: Pick a room on one of the top floors.
  • Stayed: June 2013, travelled with friends
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1  Thank Frederik U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

The location is very, very nice! Stepping in to the lobby already gives the feeling of being in the right place. Perfect staff, perfect ambiance! Take the elevator to the top floor bar and just enjoy (a real MUST) some drinks in a great bar with one of Hamburgs best views over the harbour (and not only, if the weather is not foggy)

  • Stayed: April 2013, travelled on business
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Thank m_holzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014 via mobile

Close my clients it was the best choice around. Not really cheap according to my company standards but worth the money.
When you arrive to this hotel you can relax and recharge for next day. The room was big with all comforts. Ok the restaurant and on top of all the breakfast has a good and large choice too. Recommended.

Stayed: March 2014, travelled on business
Thank razorgil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empire Riverside Hotel

Address: Bernhard-Nocht-Strasse 97, 20359 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Hamburg
#20 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#34 Family Hotel in Hamburg
#41 Romantic Hotel in Hamburg
Price Range: £114 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Riverside Hotel 4*
Number of rooms: 327
Official Description (provided by the hotel):
The Empire Riverside Hotel towers 90 meters above the River Elbe and dominates the skyline of Hamburg harbour. The hotel is located in a unique position high above the St Pauli Landungsbrücken in a triangle between the Hafen City, Elbchaussee and downtown Hamburg. Guests have immediate access to the city center and the port, and can watch ships entering and leaving the harbour from their beds. The Empire Riverside Hotel has 327 rooms starting from the fourth floor up to the twentieth floor. Most of the rooms are offering floor-to-ceiling panorama windows, extra-large beds, air conditioning, flat screen television, wireless internet, minibar and safe. The hotel restaurant waterkant serves international maritime cuisine and guests are welcome to watch chefs preparing the food in the show kitchen. There are two hotel bars: DAVID'S Bar & Lounge looking out onto Davidstrasse and the nightlife passing by, and the Skyline Bar 20up, offering an unrivaled panorama view overlooking the River Elbe and the Port of Hamburg. The RIVERstyle fitness& spa features cardio training machines, sauna, steam bath and Kneipp basin on a total of 200 square meters. The Empire Riverside Hotel is located in St. Pauli with acces to Underground and S-Bahn train in only 5-minutes-walk. ... more   less 
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Also Known As:
Empire Riverside Hamburg
Hotel Empire Riverside

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