We found this hotel a great solution to staying right in the middle of the town without paying the earth. It is about 1 minute's walk from the S Bahn, which connects you to everywhere in Hamburg, including the airport. It is about 10 minutes walk from the Rathaus and all the surrounding shops and of course the Alster.
The rooms are clean and well equipped and everything looked pretty new.
Access out of hours is by a key pad with a code you type in - which is part of your booking papers, so no problem getting in, whatever time you arrive. Our plane was delayed and we arrived pretty late at night, but with the automated system, there was no problem. Reception staff were on hand every morning and were very helpful.
We would definitely stay here again. The only drawback as far as I was concerned was that there weren't tea making facilities and I did miss being able to make a cup of tea!
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