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“Simply a gem”
5 of 5 bubbles Review of Roomers

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Roomers
Ranked #13 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersBronze level
Helsinki, Finland
Level Contributor
419 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
“Simply a gem”
5 of 5 bubbles Reviewed 5 December 2011

What a place. This really was better than I expected: the interiors are made with good taste (which really was a positive surprise after fearing a kitschy approach after reading the "sexy" adjective being used in so many places), and even the dark theme never feels oppressive. Our deluxe room had an amazing freestanding bath, and a nice view of the skyline. I worked through the Friday afternoon, with free online & a nice dock for music from my iPhone. The spa on 6th floor deserves an extra mention: in the morning it's great to lie in the jacuzzi and watch the sun drift over the city.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LassiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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862 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 3 December 2011

Choose this hotel based on the reviews provided by previuos travelers and wasn't disappointed. The professional pictures are exactly what you see. We only stayed here for a nite last month and would return back here and recommend to friends and family. Breakfast buffet had a very good selection and catered for different appetites. Staff were also very helpful and welcoming.

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Corporategal92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 2 March 2012
Dear corporategal192,

Thank you very much for taking the time to share your experience. We are happy that you have enjoyed your stay at ROOMERS.
It would be a pleasure to welcome your friends and family as well as yourselves again soon.
Please get in contact with us directly, I’m sure we can offer a special rate for you.

‘Til then “Spread the ROOMERS”!

Best wishes,

Pamela Hock
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 7 November 2011

I attended Roomers hotel on business while at a conference (however I wish my girlfriend was with me). I turned up at reception to be offered a glass of fizz at check in, instantly relaxing me, and was greeted by beautiful staff, very well presented with fantastic personalities. I was escorted to my room, and walked through the extremely well designed rooms, to the bedroom. The whole hotel was very dark in style and seductive - definately a waste in many ways having the room to myself but would be absolutely perfect for a romantic evening/ weekend away. Fantastic experience - I dont know anywhere like this in the whole of the UK.

Room Tip: All rooms are stunning
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  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 2 March 2012
Dear JoeB,

Thank you very much for you lovely Feedback.

We are happy to hear that you enjoyed your stay.

Should you and your partner like to stay with us again on your next visit to Frankfurt, it would be our pleasure to offer you a special something. Therefore you just need to contact me directly.
We would be happy to make your second stay with us even more memorable.

‘Til then we remain with best wishes,

Pamela Hock
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano, Italia
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 30 October 2011

Roomers is a very nice hotel, especially if you like design.
It gives you a lot of opportunities.
I call it "sexy" because many things in this hotel seems "alluring": low light, dark forniture and lounge music is everywhere. Playboy is available amang magazines in your room and next to the in-room massages brochure. The bar near the hall is fashionable and everynight frequented by young posh people.
Not designed for families.
Very nice breakfast. I didn't have time to try the SPA.

  • Stayed October 2011, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giamma13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 21 March 2012
Dear giamma13,

Thank you for sharing your experience with us. Nice Words.
We’re glad that you enjoyed the sexy vibes and indulged yourself - this is the feeling we are trying to pass over to our guests. A must next time- is the SPA Area- you missed a very important part.
We look forward to welcoming you back again.

Until then “ Spread the ROOMERS”!

Best wishes from Frankfurt,

Pamela Hock
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 24 October 2011

just returned from an overnight stay , was booked in by my German supplier who said its the coolest hotel in Frankfurt.
to be honest not my cup of tea , everything black and dark rooms , lobby , bar area . All staff so pretentious its not funny. Previously stayed in Parkhotel across the street and was a much friendlier experience. Location is good being close to train station but price @ €250 exorbitant , didnt even have breakfast as it was extra @ €28 .

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rcroweDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 5 March 2012
Dear rcroweDublin,

Thank you for your honest feedback and the time you have taken to write to us.

True, our colleagues at the Parkhotel are very friendly, so do we endeavour to be to each of our guest. Passion in guest satisfaction is a part of us, we are not selling any stars rather emotions to our guests.

It is a pity that you felt it in a way of pretentious, we would like to apologise for that. Would be great if we could have the chance to convince you again that our service is really heartfelt, should you decide to stay with us again in the future.

Please get in contact with me personally to book a room, so I will take care of your stay.

Best wishes,
Pamela Hock
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 16 October 2011

The Roomers hotel looks weird: everything is black, there is "lounge" music everywhere, the bathroom is very black and shiny, but the hotel is confortable; the alarm clock has an Iphone dock, the room lights can be brightened so you can see almost everything, the amenities are good, the towels, pillows and sandals are great, and so is the bathrobe. The people who run it are very nice and polite but a little disorganized. I went to the hotel with a party of three and they charged beforehand the 3 rooms to my credit card: as a result they maxxed it out and I didn't have a working credit card during my whole stay in Frankfurt, which was for a trade fair. They had to use the credit card only to guarantee the reservations, but they made a mistake. To compensate for it they gave us a late check out, but forgot to activate our electronic keys for that late check out, so after a very tiring day at the fair we had to go back and forth from our rooms to reception 3 times until they finally got them to work again. Organizational mistakes aside, the hotel is nice, very modern, very chic, well-located, good (but extremely expensive) breakfast. Another glitch is that while they give you free wifi throughout your stay, you need to go through a lengthy process of activation to use it virtually everytime you turn on your device. so they need to smooth some things out to be as good as they promise.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ALIEN-EYE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 22 October 2011
Dear ALIEN-EYE,

Thank you for your Feedback and for taking the time for sharing your experience. It is always important to receive feedback from our guests, in order for us to keep and also improve our service niveau.
We would like to apologise for the inconveniences due to a few glitches which have occurred during your stay. Please let me know if you ever have the opportunity to return to Frankfurt, in order for us to convince you, that not only our facilities, but also our services would hopefully meet and exceed your expectations.
However I hope that the issues did not deter you from staying with us again, should you be in Frankfurt next time.

Best wishes,

Pamela Hock
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 13 October 2011

As a close to our two weeks in Europe and departure point home we selected Roomers and glad we did. Location is very close to the main train station from which we arrived. We still ended up with a taxi as we did not want to schlep our bags the few measly blocks. Upon arrival we were welcomed. Lobby was modern and elegant. Our room was not available as we arrived early morning, we were also offered an upgrade to a suite which was a pleasant surprise. We decided to spend the time exploring the neighborhood. Interesting location, our first time to Germany. Other higher end boutique hotels in the area. We found ourselves in a common area a few blocks away which had a number of local food trucks which was a nice surprise. Most of the other area seemed very touristy, the hostel was close, as were a number of dive stores and adult establishments.

When we were able to get to our room we had a small problem with the wireless and tv. After about 30 minutes of monkeying around with the fix it guy, tech support and the front desk we were moved to another room next door. Large modern room, very bright and airy, bed very comfortable, very nice tub, shower and bathroom. Good amenities, robes and slippers. We spend the next 24 in the room and left early for the airport which is only 20mins away by cab.

We found the hotel to be a great choice, affordable, clean, modern and convenient.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flycasterwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSROOMERS, Leiter Gästebetreuung at Roomers, responded to this review, 22 October 2011
Dear Flycasterwa,

Such a lovely Feedback, thank you very much! It is always a pleasure to receive such positive feedback. It is an absolute delight that you enjoyed your stay at the ROOMERS. We do apologise for the issue you experienced with the internet connection, we do hope this did not overshadow your entire stay with us.

We looking forward to welcoming you again, and ‘till then: “Spread the ROOMERS” !

Best wishes,

Pamela Hock
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Roomers

Property: Roomers
Address: Gutleutstr. 85, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#2 Spa Hotel in Frankfurt
#6 Business Hotel in Frankfurt
#7 Romantic Hotel in Frankfurt
#11 Green Hotel in Frankfurt
#12 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Roomers 5*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the legendary Roomers, where the perception of sensuality is redefined in this Member of Design Hotels™. A place where fantasy soars and the creativity of its guests is perpetually stimulated. Clear lines, structured forms and atmospheric lighting enhance every stay to become an unforgettable experience. The epiphany of burlesque elegance amidst the pulsating life of Frankfurt metropolis – created against all the ordinary standards and tiresome so-called comfort. ... more   less 
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Also Known As:
Roomers Hotel Frankfurt

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