I have stayed in this hotel for a whole month in August. The Air Condition was turned off at 20:00 until 8:00 in the morning, however, the temperature outside was more then 28 °C and the humidity was extreamly high. The room was very dirty. I have complaind for it several time, after that they have cleaned the room, but they did not fixed the Air Condition. They said that, this is the way how it should work in germany. The hotel situated in a busy main road, so i was not able to opened the window to get some fresh air. It was horrible to try to sleep in a boiling room. They did not want to clean the room, however, they sould did it twice a week. I have had to arge with them to hoover the floor and they did not want to change the towels!
There was a receptionist, namely Mrs. Bellon, she was extreamly rude. She was very offensive and unpolite with me.
I think this is not a 4 star hotel!!!!! Maybe it is a 2 star hotel only with very high rates.
The room shold be renew, because the furnitures are very raunchy!
I have paid 2615 Euro for this room for a month it was absolutly a waist of money!!!!
I will never go to this hotel and i will never chose a LiVin hotel again in my life!More
- Free Wifi