Many problems - when I checked in I was presented with a list of benefits connected to the suite I had booked. One such benefit was free pressing of m suit on arrival day. I told the lady who checked me in (name starting with w) that I wanted a suit pressed. I waited and waited in my room and nobody came. In the end I had no time left to wait and called housekeeping for an iron and iron board and did it myself.
Second problem was turn down service.
When I come back from dinner turn down not yet done.
Someone then knocked on my door at 10 pm which I found very bad.
Next morning standing in shower I notived that the hotel staff had forgotten to put shampoo, bath gel etc in my bathroom!
I used a soap to clean myself.
Also the dinner at hotel was terribly frustrating.
Took a very long time in a 3/4 empty restaurant and portions ridiculously small.
Never again this hotel!
- Official Description (provided by the hotel):
- Villa Kennedy, a Rocco Forte Hotel, is located on Kennedyallee, just off the south bank of the River Main. The luxury hotel is built around the existing Villa Speyer, which was constructed in 1901 and today provides a unique retreat from the bustle of the financial metropolis. The hotel has 163 bedrooms, including 36 suites, and also comprises Villa Kennedy's colonnaded Italian restaurant Gusto, the JFK bar as well as the 1000 sqm spa area. Business clients can benefit from seven meeting rooms, five of which inter-connect, for groups of 6 to 45 people. There is also a 330-sqm ballroom with its own entrance and a grand lobby. The ballroom can accommodate up to 330 persons and can be divided into two rooms. Two historical rooms provide the perfect venue for special occasions. All rooms have natural daylight and are equipped with the latest technology. Private parking is also available on site. Close to the hotel is Frankfurt's residential area, Sachsenhausen, with its bustling bars and restaurants. Furthermore Frankfurt's many museums are easily accessible. The Villa Kennedy is just a few minutes from Frankfurt's main train station and approximately 15 minutes from Frankfurt Airport. ... more less
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