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“Magnificent Hotel” 5 of 5 bubbles
Review of Villa Kennedy

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Villa Kennedy
Ranked #2 of 267 Hotels in Frankfurt
Certificate of Excellence
Houston, Texas
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Magnificent Hotel”
5 of 5 bubbles Reviewed 21 August 2013

We just spent 3 glorious nights at this hotel. It is absolutely fantastic. The staff is the friendliest and most helpful hotel staff we have ever encountered in our 40 years of travel. George and Alice at the concierge desk were extremely knowledgeable about the city and gave us excellent directions and recommendations for things to do and see in the city.
The rooms are beautiful. Spotless, excellent bed, very high quality sheets. The hotel has DVD's you can take to you room which our daughter enjoyed at night. The breakfast is delicious and we thought the service in the restaurant was excellent. The outside terrace has comfortable chairs and a relaxing fountain. Excellent location within walking distance of many museums and a quick drive to the airport.
We stayed here at the end of a 12 day trip through Scandinavia and it was a relaxing respite and our favorite part of the trip. My daughter and I had the best facials from Katarina and the spa facility is terrific.
We only stay at luxury hotels when we travel and this is now our favorite hotel in the world. If you find yourself in Frankfurt splurge and stay here.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HotelExpert224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, General Manager at Villa Kennedy, responded to this review, 26 August 2013
Dear family,

it has been a real delight to receive your terrific feedback via different channels. Thank you very much for sharing your impressions about Villa Kennedy with other travelers.

One more time it was a pleasure to share your comments, especially for the ones, personally mentioned. We are more than glad that all your expectations has been mad and it is an absolutely pride to be "your favorite hotel in the world"!!!

Thank you one more time for your wonderful world! We would love to welcome you again at Villa Kennedy, if you are staying again in Frankfurt in the future. Please do not hesitate and contact me if I can be of any assistance.

Warmest wishes to Texas,

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,268 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
96 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

We stayed for four nights with another couple in the midst of a European heat wave. Consequently the pool and spa were a wonderful way to relax and cool down after full days of sightseeing, walking and shopping. The air conditioning was excellent and the rooms were a very comfortable haven in which to relax. The staff were always helpful and efficient and were able to suggest places to eat outside the hotel. We had a lovely dinner in the garden restaurant on one evening. Breakfasts were excellent with a wide variety of both hot and cold dishes. We were reminded to ask for anything we may like and that they would cook it for us. One of our group can only eat egg whites and so a white omelet was prepared with no fuss. The white sausages were also a hit.
The hotel is a little further out of the main town, but still only a 10-15 walk from the main train station. It is situated in a much quieter and very pretty and safe area, just over the river, with a number of trams passing very close to the hotel. Also, it is only a 15 drive from the airport with the road there going straight past the hotel's front door.
All in all, a lovely hotel and we would be pleased to stay there again.
Tip- we booked directly on the website and had breakfast, wifi and a larger deluxe room included in the package. This made the package better value, although it is still not a cheap hotel, particularly in the middle of summer. We also followed up with a phone call to a very helpful lady called Claudia, who ensured that everything was ready for our stay.

Room Tip: Rooms overlooking the courtyard were lovely.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nagatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, General Manager at Villa Kennedy, responded to this review, 26 August 2013
Dear traveler,

thank you very much for your wonderful feedback regarding your recent stay at Villa Kennedy. The time of sharing your opinion is very much appreciated.

It has been a pleasure to read your kind words, and sharing your impressions with my team was a real delight. We are more than glad, that we have been able to meet your expectations and that your experience has been so wonderful. It is a pleasure to have guests like you!

If you are planing another trip to Frankfurt, we would be more than glad to welcome you back at Villa Kennedy. Please contact me directly if I can be of any assistance.

Warm wishes to Melbourne,

Georg Plesser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenwich, Connecticut
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 17 August 2013

After staying at the wonderful sister property in Berlin, I was expecting a comparable experience at the Villa Kennedy in Frankfurt. Alas, it did not live up to my expectations, nor the standards we experienced in Berlin. While it is a beautiful property, the location is not central and the service disappointed us a few times. Specifically, upon our arrival, we had hoped to grab a quick lunch, but it dragged on because of very slow service. We found the same issue at breakfast when we sought to order from the menu. They also botched orders. The guidance we received from the concierge desk was not as professional as we might have expected. Kudos however to the bar staff, especially barman Ivan, who is an artist at mixing drinks. And there is a terrific spa and pool.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AAlisberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, 20 August 2013
Dear visitor,

Thank you very much for choosing the Villa Kennedy for your recent stay in Frankfurt. It is a pleasure to receive feedback might it be praise or criticism. Your time is very much appreciated.

I am very sorry to hear that your experience did not meet your expectations in every detail. Please allow me to express our apologies for that. I have already spoken with my team who served you during your stay. We absolutely agree, even in busy times we need to offer the excellent and smooth working service our guests are expecting.

I hope that you do not allow these incidents to spoil your overall impression of the Villa Kennedy and to have the pleasure of welcoming you back to the Villa Kennedy.

Please feel free to contact me personally if I can be of any assistance to you in the future.

Warmest regards,

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
166 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 16 August 2013

We usually have stayed right on the Maine but friends who lived in Franfurt recommended Villa Kennedy to us. The terrace restaurant was excellent food and service wise. There is a lovely pool and sun garden and gym. The staff were most helpful....it is a very smart hotel.....and close to the river and main attractions. In summer it would be my choice

Room Tip: We were only there one night.....and had a very comfortable room...quite large but there are some wi...
See more room tips
  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, 20 August 2013
Dear guest,

Thank you for your wonderful feedback regarding your stay at Villa Kennedy. The time of sharing your impressions is very much appreciated.

It has been an honor to share your comments with my team and we are absolutely delighted that your experience has been so positive.

We would me more than happy to welcome you again in the near future. Please contact me personally if I can be of any assistance.

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 August 2013

The hotel has excellent decor and amenities. The pool/spa is fantastic! The rooms are large and well-appointed; the bathrooms are excellent.

We didn't eat in the restaurant, but the breakfast was excellent and we had dinner from the bar menu, which was very nice. Everything was tasty and the service was very good.

The location is great, an easy walk to the museum row and a moderately longer walk to the city center. A morning run along the river was convenient and nice. Also convenient to shopping/dining areas.

Staff were great, offering tips and suggestions, advice and directions. The children in our group fell in love with the bellmen and the waitstaff with their friendly, helpful approach.

Only two small quibbles with the whole experience. There was an avant-garde frosted glass between the bathroom and the bedroom, so anytime someone used the bathroom in the night, light shone into the bedroom. And the wifi. At a 5-star hotel, paying an exorbitant fee for wifi is just pointless gouging. Really annoying.

But these are small issues in an otherwise excellent hotel!

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JMueller_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, 19 August 2013
Dear guests,

What a fantastic feedback! We are absolutely delighted by your comments and we would love to let you know that your time to share your impressions is very much appreciated.

It is a pleasure to get such a good evaluation and it is a high motivation for my team to get even better. Regarding the internet I am glad to tell you, that internet is included in the rate for all bookings, penciled in on our website roccofortehotels.com

We would be more than glad to welcome you again at Villa Kennedy in the near future. Please let me know, if I can be of any assistance.

Warm regards,

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 August 2013

Stunning hotel, impeccable service with a very distinct and unique look. The rooms are spacious, clean and with very comfortable beds. The downstairs courtyard bar is a very pleasant area to unwind after a long day and has a fantastic drinks menu.

Breakfast is very nice but a tad on the basic side for a hotel of this stature and the dinner at the restaurant is very much the same. Whilst the food itself was very good, the choice is quite limited and the dishes are unimaginative. A hotel that does everything else so well needs a more higher end restaurant and that is the reason this hotel is a 4 star rating vs a 5 to me.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CLMS28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, General Manager at Villa Kennedy, responded to this review, 8 August 2013
Dear traveller,

Thank you very much for choosing the Villa Kennedy for your stay in Frankfurt and thank you for taking the time to share your experience with other travellers.

It is a pleasure for us that your overall experience has been a positive one and your fantastic comments about the instalations make us beam with pride. Please allow me to express our apologies, that your experience did not met your expectations in every detail. We are continously working on improving our products and services and your criticisim is very important for us.
Thank you again for sharing you opinion!

If you are travelling again to Frankfurt, we would be more than glad to welcome you at Villa Kennedy. Please let me know, if I can be of any assistance with you future bookings.

Best wishes,

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorking, England, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

I would give this hotel 5 stars but for my own personal policy of docking one star off any hotel that thinks it's acceptable to charge extra (a hefty €20 per day extra in this case) for internet access. In this day and age, internet access should not be considered a luxury extra. The hotel is clearly aimed at the business traveller with an expense account that stretches to the internet access, the €25 a day parking charge or the €10 small bottle of water from the mini bar. Having said that, the hotel is truly excellent - very friendly professional staff, a lovely restaurant (even better when the weather allows you to sit out in the courtyard) and great facilities.

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, 1 August 2013
Dear guest,

first of all thank you very much for your time to share your feedback and concerns with us.

It is a pleasure to read that you enjoyed your time at Villa Kennedy and especially in our great innercourtyard. Regarding the WIFI charge I totally agree with you and therefore I am happy to tell you that we offer all our guests a free internet connection if they book over the Rocco Forte webside directly.
Our car park is open to the public and is managed by an outside company. Unfortunatelly it is not in our hands to make the prices here but we do understand that you are upset about it.
Please accept our sincere apologies for the inconvinenced caused to you by that.
It is our hope that you will be our guest in the near future again. Please feel free to contact me at any time and I would be very happy to be of your assistance.

Best wishes and sunny regards from Frankfurt
Yours sincerely

Georg Plesser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Kennedy

Property: Villa Kennedy
Address: Kennedyallee 70, 60596 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Sachsenhausen-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 267 Hotels in Frankfurt
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Villa Kennedy 5*
Number of rooms: 163
Official Description (provided by the hotel):
Villa Kennedy, a Rocco Forte Hotel, is located on Kennedyallee, just off the south bank of the River Main. The luxury hotel is built around the existing Villa Speyer, which was constructed in 1901 and today provides a unique retreat from the bustle of the financial metropolis. The hotel has 163 bedrooms, including 36 suites, and also comprises Villa Kennedy's colonnaded Italian restaurant Gusto, the JFK bar as well as the 1000 sqm spa area. Business clients can benefit from seven meeting rooms, five of which inter-connect, for groups of 6 to 45 people. There is also a 330-sqm ballroom with its own entrance and a grand lobby. The ballroom can accommodate up to 330 persons and can be divided into two rooms. Two historical rooms provide the perfect venue for special occasions. All rooms have natural daylight and are equipped with the latest technology. Private parking is also available on site. Close to the hotel is Frankfurt's residential area, Sachsenhausen, with its bustling bars and restaurants. Furthermore Frankfurt's many museums are easily accessible. The Villa Kennedy is just a few minutes from Frankfurt's main train station and approximately 15 minutes from Frankfurt Airport. ... more   less 
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