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“Outstanding Customer Service”

Autorenbar Im Steigenberger Frankfurter Hof
Ranked #385 of 2,524 Restaurants in Frankfurt
Cuisines: Bar
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Restaurant details
Dining options: Reservations
Neighbourhood: Innenstadt
Description: The "Autorenbar" is a popular meeting point for business people and anyone who is anyone in Frankfurt. Enjoy interesting conversations as you relax; in the afternoon with a "Royal High Tea" or in the evening with a cocktail. In autumn, during the Book Fair, when authors und publishers from all over the world meet in Frankfurt, very special guests are regularly found here.
Reviewed 9 November 2012

Amazing! This is the one word I am using to describe my customer service experience at this hotel in Frankfurt. Everything was nearly perfect. One issue did come up however. This is the "green" priority this hotel gives it's conservation efforts. It seems to over burden guests in my opinion. I did not have lights in my room until I found my room key and inserted it in the card reader, allowing all electricity, with the exception if the television, to come on... As you probably have guessed, this insert allows for electricity to be present when you are. This "green" feature is present through out the hotel. Great food at their restaurants and charming atmosphere at the lobby bar...

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Thank Sundowner1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (49)
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21 - 25 of 49 reviews

Reviewed 7 May 2012

We ate lunch here mid-afternoon on a Monday, when the Bistro was almost empty. This restaurant is in the heart of Frankfurt's financial district, a very central location on KaiserPlatz. It is an attractive bistro-style decor, with cloth tablecloths and napikins and indoor and outdoor seating. The food was very good. My wife had delicious white asparagus (in season just now!) with new potatoes, and I had Red Snapper with bean, avocado and spiced mash potato balls, all very tasty. It is a bit pricey, but no more than average for restaurants in this sector. The service was very poliite and prompt. We would eat here again.

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Thank ECrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile
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Thank Oliver J
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Reviewed 15 April 2017 via mobile
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Thank HannuA69
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Reviewed 15 December 2016
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Thank Private1Dancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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