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“satisfied with the hotel”

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Adina Apartment Hotel Frankfurt Neue Oper
Ranked #6 of 271 Hotels in Frankfurt
Certificate of Excellence
Reviewed 4 October 2011

Nice rooms big enough and a nice view to the river of main contributed to a great stay.the only drawback was that the bath tub is not closed and water is spilled around

  • Stayed: June 2011, travelled with family
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1  Thank panos p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 October 2011

We spent a weekend in Adina in September and were very pleased with the hotel. Reception staff greeted us with a friendly attitude and our one bedroom apartment was nicely located in the 13th floor and we had a view to the river. Beds were comfortable and apartment was very clean. The location is nice as the walk to shopping streets and restaurant areas is quite short. This is a hotel that we will definitely visit the next time we are in Frankfurt.

  • Stayed: September 2011, travelled as a couple
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1  Thank HarryO52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

We spent two nights in a studio apartment which was well appointed with kitchenette and comfortable sitting area. Hotel located close to New Opera House and travel connections nearby. Good fitness area with swimming pool and sauna. Wireless connection was 3.5 Euros for 3 hours with facility to reconnect until the time used up.
Breakfast was included in our room price and proved to be good value as the buffet price is more than we would usually expect to pay.
Restaurant menu as expected for this type of hotel with options to suit most people.
Staff were helpful and polite.
Would definitely stay here again.

  • Stayed: September 2011, travelled as a couple
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Thank Sandyretriever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

I expected more given the price of the hotel.

The carpet in front of the bathroom door was water stained. The reason became clear as soon as we took a shower: there were no seals on the shower door, which resulted in a flood in the bathroom that reached the living room. They did repair the seals promptly when we requested it, but from the stains on the carpet, the problem had existed for some time.

Some of the cream colored walls in the bathroom were rather grimy. Furniture was dusty. The microwave had crud spattered all over the inside; it took multiple requests to get the microwave cleaned. The balcony was filthy and littered with cigarette butts, even though this was a non-smoking room.

The refrigerator was pretty much filled with high-priced "minibar" items. We did manage to make room for our own groceries, but had to be careful to use our stuff instead of the overpriced stuff the hotel stocked.

We used the washer and dryer daily. Be prepared for long wash and dry times: a couple of hours each. The washer and dryer were very small, so the daily wash was necessary. The washer/dryer upgrade cost 30 Euros/day; we probably ended up saving about 10 Euros/day over the hotel's prices for laundering, even so. But you have to judge whether the time and inconvenience of doing laundry is worth while.

Ventilation was completely insufficient for doing laundry. The condenser style dryer dumped hot air into the apartment. Even on the relatively cool days we had while there the apartment got way too hot with either the air conditioning on, or the windows open.

Wi-Fi is rather expensive. Whereas is free in many hotels, including one in which we stayed in Karben, Adina charges roughly 1 Euro/hour regardless of the payment plan.

Similarly, the breakfast is expensive at around 20 Euros. It is a great breakfast buffet with the usual selection of breads, cheeses, meats, and lox. However, all other hotels at which we stayed in Germany offered the same or better breakfast as part of the room price (and the room prices were lower).

Some of the extreme pricing is because of location within Frankfurt. Some of the extreme pricing is because the hotel caters to business people who expense all of these extra costs. For a normal tourist paying out of pocket: beware.

And we did enjoy the location. Saxenhausen is an easy 15 minute walk across the bridge. The Hauptwache S Bahn station is also an easy 15 minute walk. There are many shops within this 15 minute walk, including grocery stores, bakeries, butchers, restaurants, etc.

Room Tip: Get as high a floor as possible for a decent view. The hotel is surrounded by tall buildings. We we...
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  • Stayed: September 2011, travelled with family
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Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gganitis, General Manager at Adina Apartment Hotel Frankfurt Neue Oper, responded to this reviewResponded 27 September 2011

Thank you for your feedback regarding your recent stay at the ADINA Apartment Hotel Frankfurt Neue Oper.

We appreciate the time you have taken to provide us with your feedback. In relation to the points you have raised I have addressed your concerns with the rooms department to improve our overall guest experience.

I would like to thank you providing this feedback and if you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind regards
Georgios Ganitis
General Manager

Book online @ adina.eu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2011

The adina hotel was a great place to stay in Frankfurt. We had a one bedroom apartment which included a w/m and dryer - a real bonus. Great location - easy walking distance to main sites and railway. The only disappointment was the restaurant - there are better choices nearby.

  • Stayed: September 2011
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1  Thank Paulina44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

I use this hotel as it is conveniently located to our local office. If you want a good night's sleep in a comfortable room and quick check in and out then this hotel is highly recommended. Internet is not free, but is priced reasonably. Only frustrating thing is that the TV in the room is sometimes on the small side and not convenient for viewing from the bed. If you want atmosphere in the hotel then this is lacking - I have never seen more than 2 people in the hotel bar, and often none.

  • Stayed: July 2011, travelled on business
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Thank rubikon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

Apartment is right, the space is quite generous and offers all the appliances including washer/dryer.
Centrally located it's a quick walk to everything, and other than the lack of attention to detail, we were satisfied and would recommend it. The pool area is small, but appreciated. Breakfast was nothing special, typical things and selection wasn't the greatest. However we found the lead staff member in this area very outgoing and positive. He was a pleasure to see each morning, a great kickstart to our day.

  • Stayed: September 2011, travelled as a couple
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Thank Moose2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Frankfurt Neue Oper

Address: Wilhelm-Leuschner-Str. 6, 60329 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 271 Hotels in Frankfurt
Price Range: £91 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Frankfurt Neue Oper 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Perfectly located on the banks of the River Main, Adina Apartment Hotel Frankfurt Neue Oper provides the ideal home from which to explore this lively city. The hotel is walking distance from iconic sights including the historic Römer, Frankfurt Cathedral, Goethe-House and St Paul’s Church. The charm of the city’s old town or Alstadt is irresistible, the streets bursting with quaint architecture, magical museums, and cosy taverns serving hearty traditional meals alongside the famous apple wine. ... more   less 
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