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“Excellent 21st century hotel”

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Hilton Garden Inn Frankfurt Airport
Ranked #27 of 270 Hotels in Frankfurt
Certificate of Excellence
Reviewed 9 February 2012

Frankfurt airport is great, but I hated to wait outside for airport shuttles, especially in wintertime. Hilton Garden Inn addresses this issue perfectly. In-room dining is great, however drinks tends to be a bit expensive. Near hotel is a supermarket, better to buy from there. I had some problems operating the elevator with my keycard, however staff was helpfull in resolving this. Breakfast is very good. Try to prebuy it as a package (e.g. booking.com), this saves you about 12 euro (feb 2012). Also table and seats are arranged enjoyably private,

  • Stayed: February 2012, travelled solo
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1  Thank Sim_Trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 10 February 2012

Dear Sim_Trip,
Thank you very much for your nice review of the Hilton Garden Inn Frankfurt Airport.
Indeed a taxi or shuttle to get to the hotel is not needed, since the "skywalk" conveniently connects the airport with "The Squaire", where our hotel is located.
Sim_Trip, I would recommend to use the HGI.com website for your next booking. Here you will usually find the best rates for our hotel.
And you are right, if one is planning on having breakfast anyway, like many of our guest do, it is indeed recommend to book a "bed & breakfast" rate ahead of time. Also these can be found on the HGI.com website.
Sim_Trip, thank you once more for your great comments, we are looking forward to welcome you back soon again!
Best regards,
Charles Muller

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1,834 - 1,840 of 2,610 reviews

Reviewed 31 January 2012

Perfect location for the traveler and tourist alike.
Apparently the had just opened a week or so before we got there, about Christmas time.
Walk out of the airplane gate and straight to the hotel never having to leave the airport.
From the new type adjustable beds, to the very attentive staff, it was the perfect spot to stay.
The train station is directly below which allows you to connect to the rest of the country and Europe.
Restaurants,deli's ,coffee shops,atm's and hot dog stands right at your front door. Spotless! Did I mention it was beyond clean? Almost too quite if that's possible with airplanes above and trains below.
We used it as a home base and took day trips everywhere.

Room Tip: Give it a try, I'm sure you will enjoy it.
  • Stayed: January 2012, travelled with family
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2  Thank GeorgeW175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 4 February 2012

Dear GeorgeW175,
Thank you for your great comments on the Hilton Garden Inn Frankfurt Airport!
Especially with this freezing cold weather (currently minus 8 degrees Celsius!), it is great for travellers that they do not need to go outside in order to get to our hotel. From the hotel in your rental car or train is indeed also all in the same building "THE SQUAIRE". I am happy that you truly enjoyed your stay with us and we look forward to welcome you back soon!
Warm regards,
Charles Muller

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Reviewed 31 January 2012

This hotel has it all for an airport stopover. You can walk from the terminal easily and quickly without going outside. You will be greeted by friendly staff who are helpful and realise that you want to be checked in quickly with no fuss. The rooms are average size and are immaculately prepared with quality fittings. The desk provided has a quality chair to enable you to work in comfort. The bathroom has a great shower and again is immaculately presented. With all this and being in a major city you would expect to pay a high price. This is not the case, the room rate was very reasonable. All in all, if you need to stay at Frankfurt airport, why stay anywhere else?

  • Stayed: January 2012, travelled on business
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2  Thank StaffordMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 4 February 2012

Dear StaffordMR,
Thank you for your excellent feedback, especially for your kind comments about our staff.
Regarding your question at the end of your posting; you gave the answer already in the first part of your message and we are happy to agree with you!
StaffordMR, thank you once again for sharing your comments, we are looking forward to welcome you back soon!
Best regards,
Charles Muller

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Reviewed 16 January 2012

If you're fling in or out of frankfurt this is a perfect location. Even better if you're travelling by train after your flight as it's on top of the train staion. Hotel is brand new and well designed. Very quiet rooms. More than adequate gym (shared with regular Hilton). Superior breakfast!

Good office set-up in room. A few places to eat close by. I really enjoyed this stay.

Room Tip: I don't think there's a bad room!
  • Stayed: January 2012, travelled on business
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5  Thank Harry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 23 January 2012

Dear Harry J,
Thank you for your nice comments! Although we are located at the airport, on top of the high speed train station, and next to Germany's busiest highway crossing, the rooms are indeed very quiet. The "double-double" glazing in all our rooms guarantee that nobody is kept awake due to external noises.
Harry J, we look forward to welcome you back soon.
Best regards,
Charles Muller

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Reviewed 16 January 2012

For those of us flying repeatedly throu FRA - At last an excellent and affordable choice to stay in a good value hotel without the "joy" of waiting for hotel-shuttles that come every 20 minutes and drive out to hotels miles away that still call themselves "airport hotels". This is truly an airport hotel located maximm 10 minutes walk from your landing gate. Reasonable prices are the clincher. Recommended!

  • Stayed: January 2012
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5  Thank ABZPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 23 January 2012

Dear ABZPT,
Thank you very much for your nice posting. As Conrad Hilton said after he founded the company in the early 20th century: "Location, location, location......".
ABZPT, we are looking forward to welcome you back soon!
Best regards,
Charles Muller

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Reviewed 15 January 2012

All my fellow reviewers told already everything about the not-to-beat-location. As a former Sheraton Airport guest I would never again pay 200 Euros for a dull room and 32.- for a breakfast because of an early fly from FRA! Very quiet (but very small) rooms, very friendly staff and a General Managers who greets new guests in front of the hotel ( 10pm!!); I was very impressed! If you do not want to use the hotel restaurant, there is a Starbucks right in front of the hotel and all airport restaurants in a 5 minute walk distance (McDonald's, Hooters,Mövenpick,etc).

  • Stayed: January 2012, travelled as a couple
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4  Thank DFBWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 23 January 2012

Dear DFBWS,
Thank you for your nice comments. We are looking forward to welcome you back soon!
Best regards,
Charles Muller

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Reviewed 14 January 2012

stayed here 12th jan business, room was fantastic amazing bed, gym fantastic, very friendly reception staff.

  • Stayed: January 2012, travelled on business
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3  Thank tony1968s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 23 January 2012

Dear tony1968s,
Thank you for your nice comments. I will certainly pass your compliments on to our reception team.
Best regards,
Charles Muller

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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range: £81 - £331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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