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Hilton Garden Inn Frankfurt Airport
Ranked #25 of 271 Hotels in Frankfurt
Certificate of Excellence
Reviewed 13 May 2012

We stayed only on night due to a long layover but this was an incredible Hotel. The staff is excellent and everything is upscale. They have wonderful beds with night lighting for reading, etc. The room had European and American outlets so we did not need adapters. The Hotel is a 10 minute or less walk to the airport. Trains are close by to get into Frankfort. We took the S8 train to the heart of the city for a few hours and made the short ride back with no trouble.

Breakfast is excellent. My wife thinks the shower head is the best one she ever saw in a Hotel. My highest compliments to the staff. They made our Hotel decision easy. Early check-in was no problem.

Room Tip: Choose the Forrest view. Looks over a beautiful wooded area and the city of Frankfurt in the distan...
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  • Stayed: May 2012, travelled as a couple
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Thank PAUL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 May 2012

Dear Plaberge,
A very big THANK YOU for being such a great ambassador for our hotel, and especially for our team members!
The Hilton Garden Inn Frankfurt Airport opened only 5 months ago, therefore we truly are able to offer an "up to date Hotel" with the latest and best features & technology, at a fair price, immediately at the airport.
We tend to believe that "everything is indeed right where you need it", so also the power outlets and the reading lamps! Thank you for showing your appreciation for this.
Especially if you plan to visit Frankfurt downtown after you arrive at the airport the location is indeed superb as the train station is literally located below the hotel. So no matter if you proceed by plane, train or car, if you are looking for an excellent night sleep at a good prize you certainly found the right hotel at Frankfurt Airport!
Thank you especially for your "highest compliments to the staff", I will certainly share this with our team.
Plaberge, we are very much looking forward to welcome you back in the not too distant future!
Best regards,
Charles Muller

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Reviewed 13 May 2012

Having missed a connection flight, I found myself spending the night at the Hilton Garden Inn at the courtesy of Lufthansa.

As the hotel adjoins the airport, I was thankful that there was not a shuttle ride to / from the terminal but that the hotel is located within a short walk of the terminals. (It also is located at the foot of the train station, which may be convenient to other travelers.)

The hotel itself was well laid out and I was greeted by very friendly and courteous staff. The hotel room was plush (11th floor with view of Frankfurt city in the distance) and came with all of the amenities that I long for in most European hotels. (Coffee Maker, Fridge, Min-Bar, Clothes-Iron, Room Service...) There were a mixture of bars / restaurants in the hotel and breakfast was ample.

Again, I commend the Hilton on the attentiveness and professionalism of the hotel staff that made this unforeseen stopover, actually enjoyable!

Room Tip: The 9th Floor offers suites, while the floors above offer good skyline views of Frankfurt.
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  • Stayed: May 2012, travelled on business
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1  Thank Jon_TravelEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 May 2012

Dear Jon_TravelEU,
Wow, wowwowwow, thank you Jon_TravelEU for writing all these kind words on Tripadvisor!
We truly like the way you write about our team members and we are extremely glad that there are still so many guests who appreciate the "attentiveness & professionalism" of our team, thank you for noticing that, you truly make us feel proud of what we are doing. You certainly are one of the main reasons why we choose to work in the hotel business and why we are traing to get better every day.
"Enjoyable?", that is indeed what we expect your stay at HGI Frankfurt Airport to be!
Jon_TravelEU, we are eagerly looking foreard to your return visit!
Best regards,
Charles Muller

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Reviewed 10 May 2012

My brother and I traveled to Germany to meet some friends and stayed at this hotel for 3 nights. It was a long walk to get there from baggage claim. We arrived more than 3 hours earlier than check-in, but were able to go to our room right away - which was awesome after a tiring trans-Atlantic flight. The room was quite small, but comfortable and clean, which is really what matters to me. The bathroom was nice (the shower was amazing) and the room was very quiet. You'd hardly know you were staying at an airport! In room fridge, LCD TV, friendly staff...it was a great stay!

  • Stayed: April 2012, travelled with friends
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2  Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 May 2012

Dear babygeige,
Thank you very much for posting your nice review on our hotel.
The Hilton Garden Inn Frankfurt Airport has been developed especially with comfort for the modern traveller in mind. An excellent bed, amazing shower, in room fridge and a 32" LCD TV belongs to the basics in all our guest rooms. Next time you also might want to try our state of the art Fitness Center located on the 11th floor!
babygeige, we are certainly looking forward to welcome you back on your next trip to Germany!
Best regards,
Charles Muller

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Reviewed 9 May 2012

I stayed one night prior to a flight. The hotel is difficult to access (as other reviewers have noted) however it is the perfect place to stay before or after a flight. The room is sleek and modern with all the requisite amenities but it is a little tight for two people to move around. The tub is deep and long - you could get lost in it. The view of the forest (from the top floor) is very pleasant and you can watch planes arriving and departing without having to view the airport itself. Breakfast is excellent. They serve a wide range of breakfast items for every taste (the chefs even prepare Asian noodle bowls). The price is excellent - my rate was Euro 89 (prepaid) and this compares very favorably to the rates at the adjacent, full service Hilton. I highly recommend this hotel.

Room Tip: Try for a room on the forest side as high as possible.
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  • Stayed: May 2012, travelled as a couple
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1  Thank AGoingGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 May 2012

Dear Agoinggal,
Thank you very much for highly recommending the Hilton Garden Inn Frankfurt Airport to Tripadvisor readers.
When arriving at Frankfurt Airport the easiest way to walk to the hotel is to follow the signs "Long Distance Trains". This way you will automatically arrive at the ICE High Speed Train Station where the hotel is also located. You never even have to go outside.
The best available rate for a room in our hotel is allways displayed at HGI.com, so you do not need to search the web long, as we simply guarantee that these rates are the best!
Agoinggal, we hope to welcome you back on your next Germany trip!
Best regards,
Charles Muller

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Reviewed 5 May 2012

My wife and I stayed only one night at this hotel, and were very comfortably cared for. Our king bed room was not large, but it was modern and convenient. Nothing bad to say about the hotel, its excellent price, amenities or service, BUT... If you're arriving or departing at Terminal 2 (we were on American Airlines) note well that the hotel is a loong hike to the end of Terminal 1, involving confusing signage and, on our return trip, a short airport train ride. It took us 30 sweaty, frustrating minutes with our baggage from the hotel to the AA counter -- and we speak and read German. Note also that the train connecting downtown Frankfurt stops at Terminal 2, not Terminal 1. We booked the hotel because it is directly over the Deutsche Bahn regional train station, and we were headed to Munich. If that works for you, this hotel is a fine choice. By the way, a regular Hilton with higher room rates is right next door if that's your preference.

  • Stayed: May 2012, travelled as a couple
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1  Thank parkhill24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 May 2012

Dear parkhill24,
Thank you very much for your nice and informative posting!
The Hilton Garden Inn Frankfurt Airport is indeed very conveniently located at Terminal 1 from Frankfurt Airport, above the airport's ICE high speed train station.
In case you arrive at Terminal 2 the easiest way to get to the hotel is to take the complimentary "Skytrain" which connects Terminal 2 with Terminal 1. This usually takes less than 2 minutes. Arriving at T1 you follow the signs "Long Distance Trains", "The Squaire" and "Hilton Garden Inn Frankfurt Airport" and you will end up at your "final destination".
Please note that you never have to walk outside, no matter if you walk to us from T1, or from T2.
parkhill24, also since you travel with American Airlines, please note that you can earn points & miles while staying at Hilton Garden Inn Frankfurt Airport!
parkhill, we are looking forward to welcoming you back soon!
Best regards,
Charles Muller

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Reviewed 5 May 2012

Arranged a day rate directly with the hotel due to an early morning arrival/evening flight. Newly opened in 2011, the room was very clean, had a thoughtfully accented bathroom and virtually sound proof from any outside noise for a midday sleep (although small as mentioned on other posts). Easy travel into downtown for lunch and a walk through the Kleinmarkthalle (food market). Connected via a passageway from the airport, Squaire East has newly opened high end stores along with a large pharmacy.

  • Stayed: April 2012, travelled as a couple
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3  Thank AlohaBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 May 2012

Dear AlohaBoston,
Thank you very much for your nice feedback on Hilton Garden Inn Frankfurt Airport.
The hotel indeed opened on the 20th of December 2011 and creating virtually sound proof rooms was one of our objectives during building phase. It is great to note that you experienced and appreciated this during your stay,.
The Hilton Garden Inn Frankfurt Airport is also a convenient 15 minute ride from the city center. There is an abundancy of public transport from the aiport. If you do not have enough time to visit frankfurt downtown, The Squaire building, where the hotel is located, and the airport shopping mall, offer a wide range of shops and restaurants.
AlohaBoston, we hope to welcome you back soon!
Best regards,
Charles Muller

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Reviewed 4 May 2012

The hotel was a bit challenging to find from the airport terminal. It was not obvious where to go, and I did not notice any signs. So I called the airport help desk phone, and the person gave me good directions on where to walk.

The hotel is not in the terminal, but it is in an adjoining shopping area. There are some restaurants and even a grocery store there, so it is very convenient.

The hotel is very nice, new, and modern. The rooms are very comfortable and quiet. The bed was super comfortable, so I slept very well. Everything was very new and very clean. The breakfast buffet was excellent as well.

If you are coming back from a trip and staying overnight to catch an early flight, return your rental car then walk to the hotel from the airport terminal.

  • Stayed: December 2011, travelled as a couple
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2  Thank WorldTraveler000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 May 2012

Dear WorldTraveler000,
Thank you for your excellent comments, especially on the convenient location of our hotel!
In order to stock the fridge which we have standard in each of our guestrooms you can also visit our Pantry in the lobby of the hotel (adjacent to the reception desk). We offer a range of snacks and beverages here, as well as several "healthy options" and any small items you might need while you are traveling.
One of our ambitions is to offer the best breakfast at the airport, I am glad to note that you truly enjoyed this.
WorldTraveler000, we are honored to receive such excellent comments on our hotel by someone who "travels the world", we certainly look forward to host you again!
Best regards,
Charles Muller

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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#15 Business Hotel in Frankfurt
Price Range: £82 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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