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“Small rooms - long walk to find.. but very convenient”

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Hilton Garden Inn Frankfurt Airport
Ranked #25 of 271 Hotels in Frankfurt
Certificate of Excellence
Reviewed 16 July 2012

For a stayover at airport it can't be beat. It can be quite a walk depending on where you come in, but worth it. Once you drop your luggage you have access to the shops, restaurants and there is even a grocery store where you can get take out food on the same level. The rooms were small could hardly find room to put luggage and open but for one night it was quiet even though I could see road from window and there were guests coming and going all hours. Heard some noise but for all that pleasantly surprised. The main Hilton door is literally adjacent to the HGI.

  • Stayed: April 2012, travelled with family
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Thank UpintheairGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear Upintheairgirl,
Thank you very much for your kind review of our hotel.
I am not sure if you landed on Terminal 1 (main terminal), or on Terminal 2, however I hope the following description helps:
When arriving on Terminal 2, the easiest, quickest and cheapest way to our hotel is with the complimentary Skytrain, in less than 60 seconds, to Terminal 1.
When you arrive in Terminal 1 you just follow the signs "Long Distance Trains" and "Hilton Garden Inn", this will bring you to "THE SQUAIRE" building, where the HGI Hotel is located.
No matter if you arrive at T1 or T2, you never even have to walk outside in order to reach our hotel !
UpintheairGirl, we look forward to welcome you back.
Best regards,
Charles Muller

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Reviewed 16 July 2012

Found out on the hilton website about this gem placed in a new annex of the Frankfurt Airport Trainstation... Got a rate without breakfast which is not a problem because the shops and cafes in the train station are open around the clock... It is put at the left of the snootier Airport Hilton, got a corner room so cannot relate to stories of friends about very small room. Everything was ok...

  • Stayed: June 2012, travelled as a couple
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Thank Dungdang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear Dungdang,
Thank you very much for your nice review of Hilton Garden Inn Frankfurt Airport.
The rooms in the Hilton Garden Inn hotel are indeed smaller than the rooms in regular 4/5 star hotels. However, as you indicated, we offer a great price/value hotel, immediately connected to Frankfurt Airport's main Terminal (T1). The hotel is brand new with the latest sound isolation and up to date technology, including free internet access and a state of the art fitness center.
The rooms in the adjacent Hilton Frankfurt Airport are indeed larger.
No matter if you choose the HGI Frankfurt Airport or the Hilton Frankfurt Airport for your next stay, we are very happy that you allow a hotel from the Hilton Worldwide portfolio to be your host at Frankfurt Aiport.
Dungdang, we are eagerly looking forward to welcoming you back!
Best regards,
Charles Muller

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Reviewed 15 July 2012

Stayed at the Hilton Garden Inn at Frankfurt Airport both coming in and out of Europe. Historically I used the Sheraton at the Frankfurt airport but the HGI was 100 Euros a night cheaper so I thought I would give it a try. As other reviews stated the normal rooms are small but nice and both of my rooms very clean. The HGI offers all the normal amenities you would expect with free internet (that worked great) and a nice size flat screen TV. The one plus for this HGI is that it shares a fitness center with the Hilton Hotel. The fitness center is on the 11th floor with a view of the airplanes taking off and landing at FRA. The fitness center is very well equipped and has a steam room, sauna and small locker room all this is free for both HGI and Hilton guests. Had dinner at the HGI restaurant my first night in and the food was very good, nothing fancy but good. The Hilton next door has a restaurant that looked a little "fancier" but I did not try the food. Overall, for a night or two I would highly recommend the Hilton Garden Inn, if you need a little more room try the Hilton it looked nice, is brand new and uses the same fitness center mentioned above.

  • Stayed: July 2012, travelled on business
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Thank dgesle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear dgesie,
Thank you for your outstanding review of the Hilton Garden Inn Frankfurt Airport!
You might have noticed that the excercise equipment in the "Fitness by Precor" feature individual TV's with satellite connection featuring more than 60 channels!
dgesie, the rooms in the Hilton Frankfurt Airport are indeed larger, as well as the range of services offered. Maybe you want to try the award winning Hilton Frankfurt Airport next time, or just stay where you are already very happy, at the Hilton Garden Inn Frankfurt Airport. In either case I am looking forward to hear your feedback again.
Thank you once again for posting your "pleasant stopover"!
Best regards,
Charles Muller

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Reviewed 14 July 2012

Very friendly front desk staff, good service and food in the restaurant.
The room was very bright and had modern furnishings and a spacious washroom.

  • Stayed: June 2012, travelled on business
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Thank Skiguy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear Skiguy13,
Thank you very much for your generous comments on our team and on our food!
No matter if you stay with us for your next layover or to visit Frankfurt, or the Rhein-Main region, we certainly look forward to be your host again!
Warm regards,
Charles Muller

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Reviewed 14 July 2012

Clean room for reasonable price at convenient location, especially if you want overnight stay to connect to another flight at FRA. My room was close to the lift landing. Every time the lift lands at my floor level, I could hear a loud noise at my room door which was a distraction for my sleep. Ask for a room away from the lift.

  • Stayed: July 2012, travelled on business
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Thank oruvan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear oruvan n,
Thank you very much for your kind feedback on our hotel.
We have checked the noise you have heard in the room opposite the elevator. With the door closed the elevator could not be heard. We are now pretty sure that the noise was coming from the electrical doors in front of your room (leading to the elevators...). For this reason we have adjusted the speed with which these doors are closing so that these close more smoothly now (reducing any noise to a minimum).
Thank you very much for making us aware of this, with guestfeedback like yours we can only further improve our guest expereince, this is very helpful, thank you once again!
oruvan n, I am looking forward to welcome you back on your next Frankfurt trip, or stopover, and we would really like to hear your feedback again!
Best regards,
Charles Muller

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Reviewed 14 July 2012

Missed our connection from the States. Excellent staff, ultra modern location, great location and super clean. An unusual bargain and destination for a weary traveler. Food was good too. Highly recommend.

Stayed: June 2012
Thank BrainLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear Tortslaw,
A big THANK YOU for recognising our team and also for your outstanding comments on our facilities and design. We certainly look forward to your next visit of Hilton Garden Inn Frankfurt Airport!
Best regards,
Charles Muller

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Reviewed 13 July 2012

I booked this hotel just because I had an early flight. I did not expect that an airport-hotel could meet my needs ... but Hilton Garden Inn surprised my! First of all I found friendly staff, a modern nice and comfortable room, very clean and a nice bathroom. The location of the hotel is perfect. "The Square" is just next to the airport, further you have plenty of choice for shopping and restaurants as well as a direct access to the trainstation which brings you in 15 minutes to the city-center. I enjoyed the hotel-restaurant for dinner ... and here again, friendly staff and good food - everything for a fair-enough-price! Instead for the usual expensive hotelbreakfast I choosed Starbucks which is just next to the hotel!

  • Stayed: June 2012, travelled solo
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Thank Swissness70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 17 July 2012

Dear Swissness70,
Thank you very much for so much praise for your recent stay at Hilton Garden Inn Frankfurt Airport!
Besides your outstanding comments on our hotel facilities I truly appreciate your remarks on our team members, thank you!
Swissness70, please rest assured that we will meet, or exceed (1), your needs again on your next stay. We certainly look forward to welcome you back!
Warm regards,
Charles Muller

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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#15 Business Hotel in Frankfurt
Price Range: £82 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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