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“Convenient” 5 of 5 bubbles
Review of Hilton Garden Inn Frankfurt Airport

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Hilton Garden Inn Frankfurt Airport
Ranked #25 of 267 Hotels in Frankfurt
Certificate of Excellence
Sao Paulo, Brazil
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Convenient”
5 of 5 bubbles Reviewed 20 May 2013

I'm a big fan of hotels in the airport terminals, so you have full flexibility to fly without taking care of big traffic jams, taxis and etc.

The Hilton Garden Inn is located at the Squaire, an office building annex to the Frankfurt airport and connected to the regional and ICE stations. All can be done by foot, within minutes. From the hotel to downtown, it is about 20 minutes by train. The ICE connects to the main cities in Germany and some international.

The room is the Hilton average, clean, well kept and with some nice amenities like the iron board. There is also a laundry in the 7th floor. The minibar is empty, so you can fill it with beverages you buy at the supermarket in the same building but at the east side. Or you can buy at the front desk, which is not the cheapest option. Checking in and out are very fast, and you have nice service from the people working there. You can take breakfast and meals in the various restaurants around, in the airport terminals or in the Squaire building. One good thing is that you can adjust your bed firmness, according to your preference. This makes a lot of difference when you are far from your home !

The only problem in this hotel is definitely the price - it is not easy to find good deals over there, but you should balance the cost of the room with the flexibility and convenience to stay right in airport and what does it cost to move in and out, when you are in a regular hotel.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdolfoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 28 May 2013
Dear AdolfoB,
Thank you for taking the time and writing a great review of the Hilton Garden Inn Frankfurt Airport Hotel on TripAdvisor. Convenient we are indeed. Sleep Deep, Work Smart and Eat Well are just a few assets to the well thought through concept of the Hilton Garden Inn Hotels.
I am glad you were able to enjoy and try out 2 of our great features such as the laundry room and our Pavilion Pantry.
We do hope to have the opportunity to welcome you back to Germany soon.
With best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Nashua, New Hampshire
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 16 May 2013

This new hotel is incredibly convenient to both the Frankfurt airport train stations and the airport itself. I stayed there during my last night in Germany, and was very happy with my choice.

Check-in proceeded very quickly. I was given a room with a forest view, with a peek at Frankfurt's skyline. The room was very small--beware this fact if you have large suitcases--but contained everything that I needed and was decorated in a sleek, modern style. The bathroom was intelligently laid out: unlike other arrangements, you don't have to stand almost on top of the toilet to use the sink. Lighting was excellent: in addition to several other lights, there were two reading lights on each side of the bed (one was on a bendable stalk for more focused lighting that won't bother a bedmate), and a circular light was incorporated into the mirror in the bathroom. I liked the fact that this room contains the "standard" Hilton alarm clock that is easy to set.

I ate dinner and breakfast at the hotel's restaurant, and both meals were quite good. I also took a walk through the enclosed mall area adjacent to the hotel and found a number of other restaurants that looked interesting.

I slept well -- sound isolation was excellent -- and checkout the next morning was very efficient.

With the Hilton Garden Inn and Hilton being right next to each other (literally--they are conjoined), you may wonder which one you should choose. As a gold Hilton HHonors member, I would have liked to try the Hilton because I've heard it has a very nice Hilton HHonors lounge (the Hilton Garden Inn does not have such a lounge), and I would have been given free internet. On the other hand, the Hilton Garden Inn is generally less expensive (which was why I booked it), includes free internet for all guests (not just for gold members), and its lobby is more cozy than the Hilton's (I walked through the Hilton's lobby and it seemed sterile; not someplace I would like to sit and talk with colleagues). Perhaps the Hilton has slightly bigger rooms, so you may want to ask about room sizes at both properties if you have a lot of luggage or tend to be a little claustrophobic.

If you need a clean, quiet, super-convenient place to stay at Frankfurt Airport, however, you can't go wrong with the Hilton Garden Inn.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dr-Jill-from-NH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 28 May 2013
Dear Dr-Jill-from-NH,
Thank you very much for your detailed description of the Hilton Garden Inn Frankfurt Airport Hotel.
With enjoyment and pleasure we have read your feedback dear Dr-Jill-from-NH and are happy to share with the entire Team.
The good lighting, sound isolation of our guest rooms and the convenient location is definitely a big plus for our frequent travelling guests, especially at the airport.
We are very much looking forward to welcoming you back to Germany on your next trip through Frankfurt.
With best regards,
N.Syed
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Bangalore, India
1 review
5 of 5 bubbles Reviewed 16 May 2013

Excellent breakfast, neat and clean room, excellent toiletries. Great location, right next to the Airport and right above the train station (local and long-distance). Lunch and dinner menu could be better though.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sunil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 21 May 2013
Dear Sunil A,
Thank you for sharing your valued feedback from your stay at the Hilton Garden Inn Frankfurt Airport Hotel on TripAdvisor. I am very happy you enjoyed our great breakfast buffet.
We hope you will visit us again soon on your next trip to Germany.
With kind regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

This is a wonderful place to stay when traveling by train. Every aspect of the hotel is superior and I was amazed how quiet our room was. Breakfast, at the hotel, is buffet style and very good; beware, however, it is expensive (you have to be really hungry to eat your $worth). Love this place and will stay again when traveling through Germany.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 21 May 2013
Thank you, dear Karen M, for choosing the Hilton Garden Inn Frankfurt Airport Hotel while travelling through Germany.
We are very proud to receive such amazing feedback from our guests and are happy you will consider staying with us again in the future. I am glad to inform you that we do offer breakfast included rates on our website as well, along with many more great packaged deals.
We are looking forward to welcoming you back soon.
With best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
351 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

Find the Squaire and you find the Hilton and the Hilton Garden Inn. Frankfurt Airport is a BIG airport. Directions to hotel say to go from airport arrivals to train station. There are two different train stations. You want to head towards the ICE station across from airport not the Metro. Getting there from one level up from departures and crossing the sky bridge is easiest and there are some signs to follow.
Once at hotel it is great. Great architecture, great elevators, great sound proofing, but small rooms. Check out the bed, it can be adjusted for your sleeping comfort. It's a great one night stopover.
Their restaurant is good. Very few reviews, so we were hesitant. Had both dinner and breakfast there (breakfast was included with room).

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobReno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 21 May 2013
Dear RobReno,
Thank you very much for posting a review of your stay at the Hilton Garden Inn Frankfurt Airport Hotel on TripAdvisor.
I do hope that on your next trip to Germany you will find the time to try out the Hilton Frankfurt Airport Hotel next to us, who offer more spacious rooms which are fantastically designed as well.
Thank you again, dear RobReno, for sharing your feedback with us.
With best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
5 of 5 bubbles Reviewed 16 May 2013

Excellent room, very clean and comfortable. Will stay here again. This was an expensive hotel, but the location was perfect. The staff was very professional, including the front desk and the restaurant staff. The athmospere was comfortable and relaxing.Being in the airport made my travel connection free of stress. I would stay here again.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mfblaisgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 21 May 2013
Dear mfblaisgm,
We are happy you enjoyed your stay at the Hilton Garden Inn Frankfurt Airport Hotel.
As a tip I am more than happy to inform you that on our website we have great packages deals and our best rates guaranteed.
We are looking forward to welcoming you back to Frankfurt on your next trip to Germany.
With kind regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 May 2013

My wife and I arrived in Frankfurt for a few days prior to flying back to the US. We stayed at the Hilton Garden Inn at the Frankfurt Airport. It was wonderful! King bed, very clean and the location is perfect if you are flying in or out of Frankfurt. The hotel is like a fine B&B. The staff was so helpful and kind. They took great pride in their dedication to excellence. We never heard a single plane fly over! Great! The airport alone was wonderful. Many great places to eat, shop and have a glass of wine. We took an express train out into the country. The train station was right there. Beautiful trip through Germany. Everybody spoke English. We felt very safe. It was so easy to get around. No need for a rental car. Just hop on the train and see everything from Amsterdam to castles across the countryside.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank retiredUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 21 May 2013
Dear retiredUtah,
Thank you so much for an AMAZING review of the Hilton Garden Inn Frankfurt Airport Hotel on TripAdvisor. We are happy you enjoyed you stay and had a great holiday in Germany.
We hope to see you again soon for another trip travelling through Europe.
With best wishes from the entire Hilton Garden Inn Team,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frankfurt Airport

Property: Hilton Garden Inn Frankfurt Airport
Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Agoda and Odigeo so you can book your Hilton Garden Inn Frankfurt Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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