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“Even as a Hilton Gold member, I would love to know of another option at the airport.”

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Hilton Garden Inn Frankfurt Airport
Ranked #27 of 270 Hotels in Frankfurt
Certificate of Excellence
Reviewed 15 December 2013

We had a 13 hour layover and based on the reviews, proximity and our Hilton gold status, we decided to stay here. We had about a 25-30 minute walk from our gate in Terminal 1 to the hotel through a maze of underground, escalator and skybridge corridors. We were able to buy a toothbrush, toothpaste and comb at the front desk kiosk. Our room and bathroom were quite small but my biggest complaint is that I could not get any hot water! Warm water yes, but not hot. I tried to take a bath at night with no luck and so I tried again in the morning and no luck. Neutrogena bath products (including conditioner and lotion) were nice. Towels and bedding was typical scratchy. Bed was comfortable enough. Free internet worked well. So was it a bad experience? No, but I would love to know if there is another option at/near the airport.

  • Stayed: December 2013, travelled on business
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Thank travelmutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 19 December 2013

Dear travelmutter,
your feedback is highly appreciated and we would like to thank you for sharing it with us.
I am sorry to hear about the problem with the hot water and I passed on your comment to our engineering department for further investigation.
Regarding your question about another option for staying at the airport there is the Hilton Hotel Frankfurt Airport right next to the Hilton Garden Inn.
Maybe you would like to try that when staying the next time at the Frankfurt Airport.
With kindest regards,
N.Syed

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1,204 - 1,210 of 2,610 reviews

Reviewed 11 December 2013

Stayed here two nights. The first after flying into Germany from Canada. And the night before I flew to Budapest. It's just so convenient...no shuttles. Room is small but very nice. The bed was very comfortable. A big huge soaker tub..didn't hear any airport noise at all. The breakfast was nice. And there other restaurants nearby in the Squaire. Even a small grocery store. Couldn't beat it.

  • Stayed: November 2013, travelled on business
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Thank NanfromNapanee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 19 December 2013

Dear NanfromNapanee,
Thank you so much for sharing this great feedback with us and other travelers here. I am glad to read that you liked your stay so much and that you think we are “not to beat”.
We would be more than happy to be your host again soon.
Best regards and happy holidays,
N.Syed

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Reviewed 10 December 2013

Be prepared for a small room. This is not a US Hilton Garden Inn--it's distinctively European. Service was prompt, efficient, very German. Downside is having to navigate that psychotic FRA airport and a few closed restaurants in the "Squaire" building where the hotel is located.

Room Tip: Expect more bed than bedroom. The bathrooms are large and heavenly, with a large soaker tub and nic...
  • Stayed: November 2013, travelled on business
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1  Thank DGfromDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 19 December 2013

Dear DGfromDallas,
Thank you for sharing your comments here on TripAdvisor. The airport can be quite a challenge sometimes as it is one of Europe’s biggest airports. Our team members are always happy to help you with directions and information.
We do hope that you are staying with us again in the future.
With best regards,
N.Syed

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Reviewed 8 December 2013

Fog in Florence, Italy, a bus rice to Pisa and missed flights back to the US. Knowing that it was unlikely that Lufthansa would cover or even arrange a hotel for me I books it myself before leaving Pisa after rebooking my flight from Frankfurt back to the states. (Thank you so much to Paul Lee at the Mileage Plus Chicago location for taking care of my flights to get home). Back to this hotel, just finished soaking in one if the deep bathtubs in the room, the room, clean, nice, modern and wells appointed. Hot water kettle for tea even. Easy check-in and looking forward to a normal sized bed after the hotel bed in Florence. Good night. And sweet dreams for me now

Stayed: December 2013, travelled on business
Thank SheryC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 13 December 2013

Dear SheryC,
What more does a traveler’s heart need than to relax and enjoy a nice hot bath before the travels continue.
I am happy to read that we fulfilled your needs after such a stressful day and experience.
We hope to welcome you back to the Hilton Garden Inn Frankfurt Airport soon and wish you happy holidays.
With best regards,
N.Syed

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Reviewed 8 December 2013

This is a very modern hotel right above the train station, attached to Terminal One at FRA airport. The cost of the room was quite a bit less than the full service Hilton also in the same giant building, but the service was very good. The rooms are modern and spotlessly clean. There is a full service restaurant in the hotel; you can also bill meals at the Hilton to your room in the Garden Inn. This is absolutely the best choice for an airport hotel if you are flying out of FRA - all of the others are a drive or a shuttle ride away. I was able to turn the rental car in the night before, and walk through the terminal to the hotel completely inside. You also have full access to all of the food and shopping choices in both Terminal One and the railway station.

This hotel is actually a building within a building (kind of hard to picture until you are there), but the layout works well. The glass elevators are a very cool, modern touch.

Room Tip: I'm guessing that all of the rooms are pretty much the same. By European standards the rooms ar...
  • Stayed: November 2013, travelled on business
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Thank 43,220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 13 December 2013

Dear 43220,
We are directly above the international train station, surrounded by major motorways and directly opposite of the airport. Location, Location, Location…I fully agree with your fantastic review. The building we are located in is called the Squaire and definitely is a masterpiece of engineering.
Thank you so much for taking the time to write your feedback of your stay with us.
We are looking forward to welcoming you back soon.
With best regards and wishing you happy holidays,
N.Syed

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Reviewed 7 December 2013

The Hilton Garden Inn at the Frankfurt Airport is a welcome alternative to its much more expensive competitors while still within walking distance from the Terminals and Train Stations.

Rooms are comfortable, modern, with all the amenities that the contemporary traveler needs, the hotel is located in a new building with a striking architecture, with a variety of dining venues within a few steps from the lobby. Breakfast is included in the room rate and is delicious, with a full buffet as well as a la carte egg dishes, do it yourself waffles and everything in between.

The staff are efficient and helpful, making your stay hassle free.

Stayed: November 2013, travelled solo
Thank Affe28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 13 December 2013

Dear Affe28,
I am glad you thoroughly enjoyed your stay at the Hilton Garden Inn Frankfurt Airport.
Thank you so much for sharing your feedback here on TripAdvisor.
We always offer great special including breakfast deals on our website so it’s always a good idea to take a peek.
Thank you again for your lovely review and we certainly hope to welcome you back soon.
In the meantime we wish you happy holidays.
With best regards,
N.Syed

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Reviewed 3 December 2013

We arrived from London on an early morning flight and checked in straight away. The reception staff were very helpful and friendly. This is the first time I have booked an airport hotel and it I can thoroughly recommend this one. It has easy access to the regional and high speed trains which are located in the same building as well as a selection of cafes, bars, restaurants, shops and supermarkets that are all within a few minutes walk. There is free Wifi throughout your stay in the hotel and you can leave your luggage which is securely stored until your flight departure.

  • Stayed: November 2013, travelled on business
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Thank ParklandsBandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 December 2013

Dear ParklandBandsB,
thank you for taking the time to share your review here on TripAdvisor. Your feedback is highly appreciated and I am very happy that it is such a positive one.
Recommendations from guests have been always extremely important, even more these days as you can share your opinion online with everyone. It’s great to read that you liked the stay and if you have a bit more time during your next visit in Frankfurt I would suggest to make a trip into town, especially right now it is beautiful with the Christmas market going on.
Once again I would like to say THANK YOU! for the kind words.
We are looking forward to have you staying with us in the future.
With best regards,
N.Syed

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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range: £81 - £331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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