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“Far better than most airport hotels”

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Hilton Garden Inn Frankfurt Airport
Ranked #25 of 269 Hotels in Frankfurt
Certificate of Excellence
Oakham, United Kingdom
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Far better than most airport hotels”
Reviewed 20 February 2014

I needed a hotel for a business meeting near Frankfurt and it suited me best to stay close to the airport itself. It's quite a walk from Terminal 1 but the hotel is comfortable, spotless and reasonably priced considering its location. The room was little on the small side but had a good bathroom. I've stayed at most of the Frankfurt airport hotels and some are now a little tired but this one is still very fresh indeed. If you’re looking for a good place to lay your head for a night this Hilton is my recommendation.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 26 February 2014
Dear Simon S,
Thank you for your review here on TripAdvisor.
We appreciate the time you took to share your thoughts with us and other travellers and I am glad to learn that you liked your stay so much.
Convenience and location is definitely key for frequent travellers like yourself.
We would be more than happy to welcome you back to the Hilton Garden Inn Frankfurt Airport in the future.
With best regards,
N.Syed
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2,486 reviews from our community

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  • Sleep Quality
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  • Cleanliness
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Bangkok, Krung Thep, Thailand
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 February 2014

It was my second stay at the Hilton Garden Inn. In terms of price, location and room comfort, the best choice for stop-over at the Frankfurt airport.

It's quiet, the rooms were nice and clean. The hotel offers a good breakfast buffet. All Terminals and the train station are within walking distance.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ralf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 26 February 2014
Dear Ralf H,
Reading your kind feedback makes us happy and we are proud to be able to meet the needs of our travellers from all around the world.
I am glad that you like our hotel so much and I hope that we will have lots of opportunities to be your host again.
With best regards,
N.Syed
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Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 February 2014 via mobile

I use this location as my preferred base when arriving in Frankfurt. The staff are always courteous and the rooms well appointed - the free Wi-Fi is a welcome feature. The restaurant is lacking charm, but the food is reasonable and cooked freshly in a kitchen open to view - given the price differential with the adjoining Hilton, there is no reason to not use the Garden Inn.

Stayed November 2013, travelled on business
Helpful?
1 Thank BrochUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 26 February 2014
Dear BrochUSA,
thank you for posting a review of your stay at the Hilton Garden Inn Frankfurt Airport! Your feedback is highly appreciated and I am more than happy to share your comments with our team. We are always improving our service and honest suggestions are a great chance for us to work on certain areas.
We are looking forward to staying your preferred base for Frankfurt in the future.
Best regards,
N.Syed
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Bellevue
Level Contributor
620 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 10 February 2014 via mobile

You have to love the convenience of this hotel, located just minutes walking (all inside connections available) just next to the Frankfurt Airport train station. Signage to get there for the first time isn't great but that's only the case on your first attempt. Thereafter, it's quite easy to find your way.

I was warmly, immediately greeted by the front desk persons, quickly assigned a king room as requested on a high floor. I loved all the modern conveniences in-room, great air conditioning system, nice HDTV, well lit bathroom and firm, comfortable bed.

The rooms are on the small side, and in my case, water pressure for showers was virtually non-existent. I reported the problem to the front desk upon checkout. Otherwise, it is exactly as others describe -- a well managed, modern and usually inexpensive alternative to staying in town (but very convenient to rail connections to get into town quickly). It happened that I stayed on a weekend when there was a big conference in town, and the hotel rate was quite high. So, for what I paid, the value was not excellent. I would, however, return again if there's a better deal.

Stayed February 2014, travelled solo
Helpful?
1 Thank mshbnyehud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 12 February 2014
Dear mshbnyehud,
Thank you so much for your review of the stay. I enjoyed reading that you would like to be our guest again and I shared your nice feedback regarding the staff with our team members.
I am happy to inform you of our website where you can always find great rate packages and deals in advance for your next future stay.
We do hope to welcome you back to the Hilton Garden Inn Frankfurt Airport soon.
With best regards,
N.Syed
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Chengdu, China
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 February 2014

it's a terrible stay in this hotel even i can't believe that it belongs to Hilton group. The 1st time when we check in, i got the room card. But when i open the door, another guest was stay in it! How can 1 room been assigned to 2 diffrent guest?
we changed a room then, but the serious thing happend. Another lady opened our door by using the room card!!! it's unbelievable! The hotel give the judgement that they distinguish our names!!! it can't be acceptable!
i don't think this hotel is worthy for more than 150 euro/ night

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kelvin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 13 February 2014
Dear Kelvin T,
Thank you very much for your feedback. I sincerely apologize for the inconvenience you experienced during your stay.
Please be assured that this is definitely not the standard our guests can expect from us and which we are known for.
Kelvin T, once again thank you for sharing your comments. We truly hope you will stay with us again and give us the chance to show you the high level of hospitality and service we are really known for.
With best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 February 2014

Stayed here with the band before flying off to Munich. It is a very comfortable hotel with loads of great places to eat nearby. The staff are super friendly and the check in and check out were very efficient.

The only downside was that breakfast was very very busy and we found it difficult to find a table for the whole band. That said, we met some great new people over the breakfast table.

James Rainbow

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesRainbow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 11 February 2014
Dear JamesRainbow1,
Thank you so much for choosing the Hilton Garden Inn Frankfurt Airport for your stay with your band. Your wonderful and positive review was a pleasure to read and even though it was a challenge to seat your group for breakfast I am glad of this great outcome.
We do hope we will have the opportunity to meet and greet you for your next stay at Frankfurt Airport and are looking forward to welcoming you back.
With best regards,
N.Syed
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Vilanova i la Geltru, Spain
Level Contributor
418 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 4 February 2014 via mobile

Good Hilton quality for a reasonable price in an excellent location. Good bed, nice room, friendly and efficient service. No minibar (upon request only). Internet free at acceptable speed.
I'd stay again any time.

Stayed February 2014, travelled on business
Helpful?
1 Thank TheLegos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, 11 February 2014
Dear TheLegos,
Thank you for taking the time to share your feedback with us.
The mini fridge in your room in combination with our Pavilion Pantry Mini Mart at the front office is indeed one of our special features.
We do offer a wide range of snacks, beverages and sweets 24 hours a day next to the reception desk in the lobby area where you can purchase items to stock you mini fridge to you own personal liking.
We are happy to read that you would stay with us at any time in the future and we hope to have you back with us soon.
With best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Frankfurt Airport

Property: Hilton Garden Inn Frankfurt Airport
Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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