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“Excellent Day Room”

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Hilton Garden Inn Frankfurt Airport
Ranked #23 of 269 Hotels in Frankfurt
Certificate of Excellence
Reviewed 9 June 2014

We stayed here on a 12-hour layover between flights and used it as a day-room facility. The hotel and the staff are excellent. The rooms are well appointed, quiet and clean, The staff is very accommodating and were flexible with the hours of our stay. The hotel is easily accessible from the airport and it can easily be walked to. The staff even stored our airport cart with our luggage on it for us so we didn't have the problem of taking luggage to our room. Just picked up the cart when we left. Ate at the restaurant in the hotel - excellent meal at a reasonable price.

  • Stayed: April 2014, travelled as a couple
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Thank trainfan2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 July 2014

Dear trainfan2000,
Thank you for sharing your review here on TripAdvisor. Your feedback is highly appreciated and the possibility of using a room just for the day between flights or meetings is getting more and more popular.
We are looking forward to welcome you back here at the airport the next time – then maybe for a little longer rest during an overnight stay.
Best regards,
N.Syed

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1,181 - 1,187 of 2,756 reviews

Reviewed 8 June 2014

I have stayed here multiple times and find the staff always remember me when I check in. They create a warm environment and help me with any questions. They are also excellent at recommending sightseeing areas. The hotel restaurant always serve great food, especially breakfast. This hotel is conveniently located within indoor walking distance of the Frankfurt Airport. Overall, the Hilton Garden Inn provides overall excellent service and that's why I always stay there.

  • Stayed: June 2014, travelled on business
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1  Thank gb1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 July 2014

gb1005,
Your feedback is amazing. Thank you for being such a loyal guest to our hotel and thank you for sharing your comments here. The entire team always tries the best to make every guest feel like home and I am more than happy to learn that you are satisfied with our service and environment that we create here.
Please let us know if there is anything in future we can do for you to assist you.
We can´t wait to welcome you back to the Hilton Garden Inn Frankfurt Airport Hotel.
With kindest regards,
N.Syed

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Reviewed 8 June 2014

Due to a very early morning flight out of Frankfurt I stayed the night before at the HGI Frankfurt airport.
It is not obviously signposted from the airport itself and I had to get directions from the Information desk. FYI it is opposite Terminal one, into the building, up the escalator one level and then a 250m walk through the covered tunnel and train station.

Once there, check in was quick and courteous. I wandered back into the main building to the Rewe mini-market and got a drink and some food and spent a pleasant hour watching the world go by.

The rooms are exactly what you would expect for an overnight hotel. Clean, comfortable and very quiet.
All the rooms had free Wi-Fi and plug sockets for both UK and USA, meaning there's no problem if you need to charge your laptop or phone.

The bathroom is clean and functional and there were toiletries provided. Again, great if you don't want to unpack.

I would certainly use this hotel again.

  • Stayed: June 2014, travelled on business
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2  Thank Lynne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 July 2014

Dear Lynne A,
Thank you for your detailed feedback. Sometimes the airport can be quiet confusing due to its size and your description is very helpful for other travelers as well.
I am glad to learn that you enjoyed your time here and would come back to our hotel again.
The area in the Squaire is indeed well equipped with shops and cafés for a snack in between.
It was our pleasure being your host and I hope that we will be able to welcome you back here soon!
Best regards,
N.Syed

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Reviewed 7 June 2014 via mobile

I am writing this from my heavenly bed at the Hilton Garden, after a wonderful European adventure, the last tiring day of which consisted of one taxi, three trains, two flights and three shuttle buses to get to Frankfurt for our flight home tomorrow. (We did get to see the German team board their Funhansa plane on their way to the World Cup in Brazil, though)

What a joy to check into this most convenient, beautifully planned modern hotel, accessible via a skywalk from the airport.

The room is well furnished, and completely soundproof. The bathroom has a huge, inviting bathtub, with high quality amenities, and the king-sized bed....it is, as I said earlier, heavenly. Free high speed wifi, and even laundry facilities. An excellent value. I will be back, every time I come through Frankfurt.

Gute Nacht!

Stayed: June 2014
1  Thank LindaFraubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 11 July 2014

Dear LindaFraubie,
This was indeed heavenly to read. Thank you so much for your kind words which means a lot to us. I do really hope that we will have many more chances in the future to provide you with the same great experience here.
Best regards,
N.Syed

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Reviewed 5 June 2014

First of all, don't let the fact that this hotel is "at" Frankfurt airport deceive you. Yes, it's connected to the airport via an overpass, but it is a very long trek, particularly if you fly in or out of Terminal 2. Frankfurt Airport is huge and confusing, by the way. That being said, yes, the hotel is at the airport so you avoid the annoyance of a hotel shuttle bus (instead you walk).

I've stayed at Hilton Garden Inns around the world and appreciate this as a lower cost option compared with the Hilton hotels. At Frankfurt airport, the two sit side by side. I met some people in the lobby of the HGI complaining about the 30 EUR per day fee the Hilton charges for WiFi. Seems incredible, but hey, I was glad the WiFi at HGI is free.

The real shocker was to enter the room. It was absolutely tiny. Yes, there was a bed, a desk an ergonomic chair and even a small easy chair and round coffee table. But all that furniture took up almost all the floor space. There was no room for my (considerable) luggage and really barely enough room to change one's mind about anything. Why cram all that furniture into this tiny room? Probably just to be able to list it in the hotel room description, but not very user-friendly at all.

  • Stayed: May 2014, travelled on business
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3  Thank freqtrav17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Fabulous fabulous fabulous. For our last night in Germany we did not want to feel 'rushed' when getting to the airport 3 hours in advance. The hotel is right in the airport next to shopping, restaurants, etc. It offers a weel appointed room and very quiet accomodations. Woke up refreshed with absolutely no stress for the trip home.

  • Stayed: May 2014, travelled as a couple
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3  Thank dadulac77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 5 June 2014

Dear dadulac77,
WOW WOW WOW!!! We are all so happy you enjoyed your stay at our lovely Hilton Garden Inn Frankfurt Airport. I hope you had a good onward journey back home and arrived safely.
We are very much looking forward to welcoming you back on your next trip to Germany.
With best regards,
N.Syed

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Reviewed 2 June 2014

This is the best 3 star hotel I was ever been. Located in Frankfurt Airport buildings, it is easy to get trains to the city center and messe. The room was very clean, bed was comfortable and the chir as well. If you need anything to eat , you have supermarkets near the hotel.

  • Stayed: February 2014, travelled on business
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1  Thank Aurora_Boreallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded 5 June 2014

Dear Aurora_Boreallis,
Feedback like yours assures me that we are on the right track! Thank you for providing us with your comments and the review.
Whenever your travels bring you back to Frankfurt we will be here to welcome you back.
With best regards,
N.Syed

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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: | The Squaire, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Frankfurt
#15 Business Hotel in Frankfurt
Price Range: £83 - £330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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